Course Description:
This extensive and practical Hands-On course is designed for technicians responsible for the installation, programming and troubleshooting of BCM 50, 200, 400 450 systems.
Students will have live Hands-On Labs to perform various exercises giving them the practical experience and troubleshooting methods with the BCM and VoIP systems. Attendees, will actually work with a live system gaining the experience needed for everyday responsibilities as well as topics covered for those preparing and in pursuit of obtaining their BCM Certification.
Anyone pursuing their BCM Certification and or require an advanced skill-set, should also attend the 5-day Advanced BCM 50, 200, 400, 450 VoIP AvayaNortel Certification Prep Course or alternatively attend the 10-day BCM 50, 200, 400, 450 VoIP Comprehensive AvayaNortel Certification Prep Course.
The assessment test offered at the end of this course does not grant certification, but will help each student evaluate hisher likelihood of passing the certification exam(s).
Students Will Learn:
Identify BCM 50, 200, 400 450 Hardware Along With All Keycode Enabled Options
Navigate Element Manager Software For Programming
Create New Usernames And Passwords As Well As New Security Policies For Accessing BCM Programming
Program Voip, T1PRI And Analog Trunks
Design And Implement A Multi-Site BCM Network That Allows For CDP Or UDP Dialing Plans As Well As Tandeming Calling Between Locations For Toll-Bypass
Program Fallback From Voip Trunks To Digital Or Analog Trunks For The Seemless Routing Of Calls During Times Of IP Network Congestion
Program IP, Softphone, Digital And Analog Sets
Program Ringing, Restriction And Routing Services
Program General And Advanced Global Settings
Install Patches And Perform Software Upgrades
BackupRestore BCM Programming
Program Basic Callpilot Voice Mail Parameters Mailboxes, Automated Attendant, Custom Call Routing Trees
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