Hands-On IPTV CPE Installation for Installers From the Cable Pair to the TV
Course Description
This Hands-On course provides an introduction to DSL Services and IPTV installation for installation technicians and technical support staff.
This course will provide an understanding of the function and operation of the equipment installed on customer site, installation testing of DSL Routers, Wireless Access devices, IPTV Set top boxes as well as their connection to modern TVs and Flat screen monitors.
This course will address technologies in the DSL Access as well as typical home networking equipment used by customers to which devices may be attached. It is designed for installers who need a fast grounding in the technology, equipment and network architectures as well as identifying problems or failures.
Attendees will use Hands-On labs and use Protocol analyzer, wireless analyzer and IPTV transport stream analyzer software to test services.
We will also incorporate client equipment and testing tools into our labs to train the students on equipment they are actually using.
Students Will Learn
Understand the equipment and software used to deliver IPTV and VoD services
Describe the architecture of these modern TV services
Identify the installation and Local Loop issues with IPTV and VoIP services
How the service can be delivered throughout homes, institutions and hotels
Testing and Troubleshooting methods
Understanding the Market Potential and Advancements
And More...
Target Audience
Anyone responsible, involved andor interested in installing IPTVTriple-Quad Play services.
Prerequisites
None.
Course Outline
1. Modern DSL Access
DSL services
Traditional wire-line
voice
Check and Qualify
cable pairs (DSL Refresher (ADSL2+,VDSL))
Home Networking
DSL modems and
routers
Locating DSL Devices
Testing IP Reach
ability
Using Wireless LAN Access
CAT5 5/6 home network
wiring
Basic IP for Internet
Access
Hands-on Exercise Installing/Testing DSL Router and Internet
Access
Hands-on Testing DSL Internet Access and validating IP
Services
Hands-on Surveying Home Wireless Services
2. IPTV Services
TV over the Internet
– “over the top TV”
Video on Demand with
guaranteed quality
Broadcast and
multicast TV
Technical
requirements for good quality IPTV
IPTV subscriber view
of the service
IPTV Installation
Set-top box setup
Connecting to TV
Interfaces
Composite Video,
S-Video, VGA and HDMI connection
TV set-up
Hands-on
IP Television Installation
Hands-on
Exercise exploring Symptoms of key IPTV failures and fixes
Hands-on Testing Wireless Access
3. Access Faults, Tests and Fixes
Fundamentals
of troubleshooting: How to fault-find
Locating
faults in telephone line services
Understanding
the characteristics of twisted Pairs
Frequency
and distance trade-off
Impact of distance
and noise on DSL service
Types of
noise and crosstalk
Impact of
noise on IPTV performance
Finding
the causes of wiring problems and their fixes
IPTV
Troubleshooting Techniques
Network
System Checks
Locating
the fault and its isolation
Measuring
Signal quality
Finding
the cause of Freeze Frames
Troubleshooting
Drop Zones and Disconnects
Hands-on Exercise Troubleshooting Access issues on IPTV
4. Support Roadmap
Dealing
with the customer
Questions
to ask and listening to the answers
Information
to get from the customer about service under test
Information
to leave the customer
Hands-on Exercise: Mystery Setups for fault finding
5. References, Refresh & Review
Notes
The course will use DSL Routers, Set-top boxes, TVs and Wireless home access devices typically used in the services that they will install. Attendees will use their own laptop computers to connect to services as customers would and to test, and validate the services using software supplied with the course notes.
Delivery Method
Instructor-led with numerous Hands-On labs and exercises.
Equipment Requirements (This apply's to our hands-on courses only)
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.
