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Cable Broadband Premises Installation and Service
Course Description
This Hands-On Broadband Premises Installation and Service for Cable Telecommunications course covers the knowledge needed to install and troubleshoot triple play services (voice, video, and data) for Cable Customers.

This will provide a comprehensive overview of a broadband cable system, a working knowledge of the system from the signal sources to the customer premises equipment, while teaching the requirements for an installer. The why as well as the how to perform installer functions are taught throughout this course, providing the student a Hands-On proper installation as well as basic troubleshooting techniques.

The student will also learn customer service, the processes and procedures surrounding digital signal tests and measurements, troubleshooting, test equipment, measurements and service restoration related to industry-wide standards and practices, (Specific references to more than 50 basic safety standards (OSHA and ANSI) as well as electrical codes (NEC and NESC) are made throughout the course.) as well as instruction in the latest technologies, such as MoCA, IPv6, Home Networking, untethered devices and more.
Students Will Learn
Target Audience
This course is a must for any New hires and anyone wanting to enter this feild. This course is also a benefit for experienced technicians and installers interested in a refresher on current Cable Broadband installation and service techniques.
Basic telephony would be helpful.
Course Outline

Module 1:  Introduction: From Dispatch to Customer Premises


 Module 2:  Work Order 1: Aerial Disconnect



Module 3:   Work Order 2: Underground Basic Reconnect


Module 4:   Work Order 3: Aerial Premium Installation


Module 5:   Work Order 4: Underground


Module 6:   Work Order 5: Aerial Home Theater Installation


Module 7: Test Equipment and Common Measurements


Module 8:   Equipment Installation (Video)


Module 9:   Equipment Installation High-Speed Data (HSD)
Module 10:   Equipment Installation Telephone (Voice)


Module 11:   Troubleshooting and Repair



Module 12:   Premises Signal Configuration



Appendix A:    Safe Work Practices  


Delivery Method
Instructor-Led with numerous Hands-On labs and exercises.
Equipment Requirements
(This apply's to our hands-on courses only)
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.
Course Length
5 Days

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