Module 1: Basic Network Theory
a) Network Definitions
b) Network Models
c) Connectivity
d) Network Addressing
e) Signaling Concepts
Module 2: Network Connectivity
a) The Data Package
b) Establishing a Connection
c) Reliable Delivery
d) Network Connectivity
e) Noise Control
f) Building Codes
g) Connection Devices
Module 3: Advanced Network Theory
a) The OSI Model
b) Ethernet
c) Network Resources
d) Token Ring/IEEE 802.5
e) FDDI
f) Wireless Networking
Module 4: Common Network Protocols
a) Families of Protocols
b) NetBEUI
c) Bridges and Switches
d) The TCP/IP Protocol
e) Building a TCP/IP Network
f) The TCP/IP Suite
Module 5: TCP/IP Services
a) Dynamic Host Configuration Protocol
b) DNS Name Resolution
c) NetBIOS Support
d) SNMP
e) TCP/IP Utilities
f) Upper Layer Services: FTP
Module 6: Alternate Network Protocols
a) Introduction to IPX/SPX
b) AppleTalk
c) Introduction to Apple Open Transport
d) Introduction to IPv6
Module 7: Network LAN Infrastructure
a) Implement LAN Protocols on a Network
b) IP Routing
c) IP Routing Tables
d) Router Discovery Protocols
e) Data Movement in a Routed Network
f) Virtual LANs (VLANs)
Module 8: Network WAN Infrastructure
a) The WAN Environment
b) WAN Transmission Technologies
c) WAN Connectivity Devices
d) Voice Over Data Services
Module 9: Remote Networking
a) Remote Networking
b) Remote Access Protocols
c) VPN Technologies
Module 10: Network Security
a) Introduction to Network Security
b) Virus Protection
c) Local Security
d) Network Access
e) Internet Security
Module 11: Disaster Recovery
a) The Need for Disaster Recovery
b) Disaster Recovery Plan
c) Data Backups
d) Fault Tolerance
Module 12: Advanced Data Storage Techniques
a) Enterprise Data Storage
b) Clustering
c) Network Attached Storage
d) Storage Area Networks
Module 13: Network Troubleshooting
a) Using a Systematic Approach to Troubleshooting
b) Network Support Tools: Utilities
c) The Network Baseline
Module 14: Network Operating Systems
a) Novell NetWare
b) Microsoft BackOffice
c) Linux History and Operation
d) Macintosh (optional)