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This Hands-On course covers how to implement Centrex features in the CS 1500 and will include both configuring the CS 1500 for TDM lines and VoIP lines, as well as setting up telephones.
The Hands-On activities include configuring VoIP phones and making test calls to verify that translations data fill and telephone configurations are correct. |
3 Day Course |
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This Hands-On course is designed for telecom individuals (administrators, technicians, managers) who wish to gain knowledge about CS 1500 station options, and the process for configuring subscriber lines on the CS 1500.
This course will discuss the residential and business station options that are available on the CS 1500, and provide instruction for configuring subscriber lines using both command line and the Graphical User Interface (GUI). |
3 Day Course |
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This course covers the use of Session Manager to unify the services and applications critical to your enterprise communications solution.
Learn how to manage and administer Session Manager in this hands-on course. |
2 Day Course |
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This Hands-On 3-day course will equip, educate and enable your technicians how to self maintain and administer programming changes to the Avaya/Nortel Norstar Telephone systems and components through an intensive, hands-on instruction throughout this training. |
3 Day Course |
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This Hands-On course is customized to meet the needs of the students and taught based on the Avaya/Nortel NTP’s for this product. The course consists of 2 days of training on Call Pilot aimed at covering the features and applications on Call Pilot. |
4 Day Course |
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This Hands-On course is designed for telecom individuals (technicians, administrators, end users, managers) who wish to gain knowledge about the CS 1000 features, Telephony Manager (TM) Station Administration and CallPilot Administration.
This course will discuss programming of specific features in the PBX as well as through TM. Also, a discussion of programming CallPilot users to include proper implementation of mailbox classes, templates and restriction and permission lists. Other areas covered in the extensive course includes backups, security and application builder. |
4 Day Course |
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This Hands-On training course is designed for personnel who maintain hardware and program basic database information in a Meridian 1 Option 11C system that contains a CallPilot server. |
5 Day Course |
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This beginner level course is designed for technicians, customer service representatives and system engineers responsible for the configuration, installation and/or programming of BCM systems.
For employees with intermediate or advanced level product knowledge, this course may be used as a refresher to learn about features added in the most recent software versions.
Note: CallPilot voice mail programming can be covered in this course. |
5 Day Course |
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This beginner level course is designed for personnel responsible for completing programming records, installing, programming and/or troubleshooting Norstar CICS & MICS.
For employees with intermediate or advanced level product knowledge, this course may be used as a refresher to learn about features added in the most recent software versions. The most commonly used parameters of configuration, programming, general administration and maintenance will be covered.
The assessment test offered at the end of the course does not grant certification. Avaya/Nortel does not offer certification on Norstar products. |
5 Day Course |
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This course is designed primarily around building of mailboxes. Hands-on session for adding mailboxes only. General information exchanged regarding system screens and Application Builder with no hands-on. |
1 Day Course |
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This Hands-On course details all User Administration screens, including building mailboxes, templates, mailbox classes, RPLs, SDLs, saving searches for maintenance tasks.
Explanation of CP ports, Security, System, and Management related screens. PBX programming in support of CP also discussed.
Hands-On practical exercises reinforce information exchanged. |
2 Day Course |
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This extensive course provides the skills required to perform maintenance and troubleshooting activities on the DMS-10 system. Our Hands-On exercises equip the students to conduct maintenance activities and perform troubleshooting procedures.
This course also includes an in-depth description of the process to clear a fault in a DMS-10 and much more. |
8 Day Course |
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This extensive course provides the skills required to perform testing and maintenance of trunks and lines with the help of documentation on the DMS-10 system.
Our Hands-On non-intrusive exercises equip the students to conduct maintenance activities and perform troubleshooting procedures and much more. |
8 Day Course |
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This course will equip attendees to configure network components, troubleshoot network problems, optimize network connections, and Establish sever connections.
This course will give the attendees the understanding and practical Hands-On ability to work on day-to-day operations of LAN Servers and SONET services and applications. |
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This course covers NARS and BARS features and programming options which automatically route calls over the most cost-effective trunk facility available at the time of the call.
This course will also provide a practical Hands-On approach to provisioning, maintaining, interpreting, and reviewing a Basic Alternate Route Selection (BARS) database and a Network Alternate Route Selection (NARS) database on a Private Branch Exchange (PPX) using the Command Line Interface (CLI), and much more... |
5 Day Course |
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This Technician level course is designed for personnel responsible for completing programming records, installing, programming and/or troubleshooting Norstar MICS systems.
For employees with a good level product knowledge, this course may be used as a refresher to learn about features added in the most recent software versions.
The most commonly used parameters of configuration, programming, general administration and maintenance will be covered. |
4 Day Course |
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This course provides a practical and in-depth foundation on Private Branch Exchange (PBX) or a Private Automatic Branch Exchange (PABX - which is out of fashion since all modern day PBXs are automatic), is a phone switch serving a business or organization and is usually located on the organization's premises.
The PBX provides phone services including internal calling, and access to the public switched telephone network. It allows a small number of outside lines to be shared among all of the people of the organization. Advanced PBX phone switches sometimes provide auto-attendant, voice-mail, and ACD (automatic call distribution) services for the organization. |
2 Day Course |
