Website: http://www.btstraining.com
Toll Free: 1-877-Info2Day
Email: info@btstraining.com
Hands-On
CallPilot Installation, Programming & End User Features
for BCM & Norstar
 
Course Description
This beginner level course is designed for personnel responsible for installing, programming andor troubleshooting BCM CallPilot or Norstar CallPilot 100150 voice mail systems.

For employees with intermediate or advanced level product knowledge, this course may be used as a refresher to learn about features added in the most recent software versions. Prior to the class, students will be allowed to choose which CallPilot hardware platform and documentation they prefer to use during the training.

The assessment test offered at the end of the course does not grant certification. AvayaNortel does not offer certification on Norstar products. AvayaNortel does not offer certification on BCM CallPilot independently.
Students Will Learn
Target Audience
This course is designed for personnel responsible for installing, programming andor troubleshooting BCM CallPilot or Norstar CallPilot 100150 voice mail systems.
Prerequisites
None.
Delivery Method
Instructor led with numerous Hands-On labs and exercises.
Equipment Requirements
(This apply's to our hands-on courses only)
BTS always provides equipment to have a very successful Hands-On course. BTS also encourages all attendees to bring their own equipment to the course. This will provide attendees the opportunity to incorporate their own gear into the labs and gain valuable training using their specific equipment.
Course Length
3 Days

Website: http://www.btstraining.com
Toll Free: 1-877-Info2Day
Email: info@btstraining.com