Avaya/Nortel Training

BTS offers "Real-World" hands-on Nortel Training in locations all a...

Central Office DC Power & Grounding
This extensive 2-day "Live" Instructor-Led (On-Site or Virtual) course is designed for Central Office Technicians or others with the responsibility for the installation, maintenance, troubleshooting, ...

Avaya/Nortel/Norstar MICS Installation & Maintenance
This beginner level course is designed for personnel responsible for completing programming records, installing, programming and/or troubleshooting Norstar CICS & MICS. For employees with intermed...

Avaya/Nortel/Norstar BCM 50, 200 & 400/450 Installation & Maintenance
This beginner level course is designed for technicians, customer service representatives and system engineers responsible for the configuration, installation and/or programming of BCM systems. Fo...

Avaya/Nortel M1 Option 11C Maintenance, Troubleshooting & Database
This Hands-On training course is designed for personnel who maintain hardware and program basic database information in a Meridian 1 Option 11C system that contains a CallPilot server....

Avaya/Nortel / Norstar (308, 616, ICS, MICS)
This Hands-On 3-day course will equip, educate and enable your technicians how to self maintain and administer programming changes to the Avaya/Nortel Norstar Telephone systems and components through ...

Avaya/Nortel CallPilot Administration and Applications
This Hands-On course is customized to meet the needs of the students and taught based on the Avaya/Nortel NTP’s for this product. The course consists of 2 days of training on Call Pilot aimed at cover...

Avaya/Nortel CS1000 Features / TM3.x / CallPilot
This Hands-On course is designed for telecom individuals (technicians, administrators, end users, managers) who wish to gain knowledge about the CS 1000 features, Telephony Manager (TM) Station Admini...

PBX Fundamentals
This course provides a practical and in-depth foundation on Private Branch Exchange (PBX) or a Private Automatic Branch Exchange (PABX - which is out of fashion since all modern day PBXs are automatic...

NARS & BARS
This course covers NARS and BARS features and programming options which automatically route calls over the most cost-effective trunk facility available at the time of the call. This course will al...

CallPilot User/System Administration
This Hands-On course details all User Administration screens, including building mailboxes, templates, mailbox classes, RPLs, SDLs, saving searches for maintenance tasks. Explanation of CP ports, ...

CallPilot Basic Administration
This course is designed primarily around building of mailboxes. Hands-on session for adding mailboxes only. General information exchanged regarding system screens and Application Builder with no han...

Avaya CS1500 Service Order - Line Administration
This Hands-On course is designed for telecom individuals (administrators, technicians, managers) who wish to gain knowledge about CS 1500 station options, and the process for configuring subscriber li...

DMS-10 System Maintenance and Troubleshooting
The DMS-10 System Maintenance & Troubleshooting course provides extensive information on the design, maintenance, and troubleshooting of the Nortel DMS-10 switching system. Widely recognized as th...

DMS-100 System Maintenance and Troubleshooting
This extensive Hands-On course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Nortel DMS-1...

LAN Servers & SONET
This course will equip attendees to configure network components, troubleshoot network problems, optimize network connections, and Establish sever connections. This course will give the attendees...

GTD-5 Live Virtual Maintenance and Troubleshooting
This Virtual “Live” Instructor-Led GTD-5® course is an extensive and accelerated maintenance course with updated, full-color block diagrams and frame images. The course was designed to jump-start stu...

Norstar Modular ICS
This Technician level course is designed for personnel responsible for completing programming records, installing, programming and/or troubleshooting Norstar MICS systems. For employees with a good...

Avaya CS1500 Centrex
This Hands-On course covers how to implement Centrex features in the CS 1500 and will include both configuring the CS 1500 for TDM lines and VoIP lines, as well as setting up telephones. The Hands...

Avaya Session Manager Administration
This course covers the use of Session Manager to unify the services and applications critical to your enterprise communications solution. Learn how to manage and administer Session Manager in this ...

DMS100/ISDN-PRI Turn-Up, Testing and Maintenance
Objectives: Upon completion of this course you will be able to: * Define ISDN PRI, identify its capabilities, and explain how it works * Identify the ISDN PRI hardware architecture * ...

Avaya Aura Messaging Implementation
This extensive Hands-On course covers Avaya Aura® Messaging and to implement it. Avaya Aura Messaging is the latest to Avaya's messaging portfolio. You will learn about hardware and architecture, ...

Avaya Aura Messaging Administration, Maintenance, and Troubleshooting
This Hands-On course covers the key concepts of Avaya Aura Messaging administration, maintenance, and troubleshooting. The main focus is on basic administration, maintenance, and troubleshooting ta...

Avaya Communication Manager Basic and Advanced System Administration
This extensive course will give students the skills and the knowledge needed to administer voice terminals and system features on AVAYA Communications Manager basic and advanced systems covering S8800...

DMS100 MAPCI Day-to-Day Operations
This extensive course will provide the skills required to perform testing and maintenance of trunks in the DMS100 Switch and will provide skills required to troubleshoot and correct area code trouble ...

Nortel/Avaya SL-100 Operations, Administration and Maintenance
This extensive course will provide the skills required to perform testing and maintenance of trunks in the SL-100 Switch and will provide skills required to troubleshoot and correct area code trouble ...

Cisco UCM Business Edition 5000 and 6000 Implementation and Administration
This Hands-On course focuses on the initial configuration, verification, administering and basic troubleshooting of Cisco Unified Communications Manager Business Edition 6000. There is a strong em...

BCM50/450 System Configuration and Maintenance
This Hands-On course is designed for technicians and administrators who operate and maintain BCM50 and BCM450 Release 5.0 or 6.0 systems, students will learn to configure system settings, sets, and se...

Avaya Communications Manager 6.2
This Hands-On course will provide attendees the practical skills and the knowledge needed to maintain and troubleshoot voice terminals and Advanced system features on AVAYA Communications Manager 6.2....

5ESS Operations for Field and Control Center
This Hands-On 5ESS Operations for Field and Control Center (NOC, NRC, SCC, CCC, etc.) course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. N...

5ESS Trunk Testing Provisioning and Maintenance
This Hands-On course, Trunk Testing – Provisioning and Maintenance, begins with an overview of the 5ESS Switch and the telecommunications Trunking Network. This overview includes 5ESS Switch Modu...

5ESS Emergency Action and Recovery
This Hands-On 5ESS Switch Emergency Action and Recovery course begins by presenting the 5ESS Switch structure, Administrative Module basics, Communication Module basics, Switching Module basics and pu...

5ESS TLWS and Testability Live Virtual
This Hands-On course, 5ESS TLWS and Testability, presents metallic (POTS) line testing, Digital ISDN (DSL) testing and basic Message Trunk testing via 5ESS Trunk and Line Work Station (TLWS), Suppleme...

5ESS ISDN BRI Provisioning and Maintenance
This Hands-On ISDN Basic Rate Interface (BRI) Provisioning and Maintenance course begins by presenting the theory and structure of ISDN BRI services. This includes: ISDN Components, ISDN Connections,...

5ESS ISDN PRI Provisioning and Maintenance
This Hands-On ISDN Primary Rate Interface – Provisioning and Maintenance course starts with an overview of the 5ESS Switch and Integrated Services Digital Network (ISDN) basics. This brief review inc...

Avaya CM - Communications Manager Turn-Up and Configuration
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Avaya Communications Manager 6.2 S-A-M-T
This Hands-On course is geared for System Administrators and Technicians with little or no previous Avaya Telecom experience, with responsibility for programming, maintaining and troubleshooting Avaya...

test course
Test course...

DMS-100 Advanced MAPCI Navigation & Maintenance
This extensive follow-on course from our 3-day DMS100 MAPCI Day-to-Day Operations course provides the additional and advanced skills required to perform testing, maintenance, clearing alarms and level...

DMS-100 Maintenance & General Overview
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NetApp Consulting/Training Prep
NetApp Consulting/Training Prep Administration, Configure, Set-Up for Site Storage Services...

DMS-100 System Maintenance and Troubleshooting-8
This extensive 8-day course provides the skills required to perform testing and maintenance of trunks and lines with the help of documentation on the DMS-100 system. Our Hands-On non-intrusive ex...

DMS-100 TRAVER
This Hands-On course provides the skills required to build understand the TRAVER tool with the help of documentation on the DMS-100 system. Our non-intrusive exercises teach the students to format ...

DMS-100 System Trunk and Line Maintenance
This extensive Hands-On course provides the skills required to perform testing and maintenance of trunks and lines with the help of documentation on the DMS-100 system. Our non-intrusive exercises...

DMS-100 System Trunk and Carrier Testing
This Hands-On course provides the skills required to perform testing and maintenance of trunks and carrier facilities with the help of documentation on the DMS-100 system. Our non-intrusive exerci...

GTD-5 Overview (Hardware)
Intended for surveillance and central office personnel who need to report issues or act as first-response to various alarms, the general design concept and architecture of the GTD-5 is discussed with ...

GTD-5 Maintenance and Troubleshooting
An accelerated version of the traditional Nokia (formerly AG Communication Systems) GTD-5® maintenance and troubleshooting course with updated, full-color block diagrams and frame images. This cou...

GTD-5 Advanced Support (Hardware)
As OEM-support options dwindle, it has become more important than ever for telco personnel to resolve network faults on their own, including the most difficult ones. BTS recognizes the challenges of ...

GTD-5 Operations Gateway (Hardware)
This important device is the key of the Extension Complex, and has helped modernize the GTD-5 by performing many key roles in daily switch operations such as AMA and billing record recording, alarm in...

GTD-5 Line and Trunk (Database)
Learn about the GTD-5's nomenclature and how to add, change and delete directory numbers, basic digit collection and translation, and how switch-based features including CLASS features are assigned (l...

GTD-5 Centrex (Database)
Emphasizes business features such as those used in hunt groups, BRI lines, and for digital, PRI and SS7 trunk groups used to connect to PBX or other switch devices. Also teaches different types an...

GTD-5 Equal Access (Database)
Inter- and Intra-LATA translations are emphasized, with several different variations and methods to set-up for each. The difference between direct telco trunking and in-band or SS7-based equal access ...

GTD-5 SS7, AIN and LNP (Database)
Demonstrates the difference between direct trunking, SS7 direct trunking (F links) and signal transfer point (STP)-controlled trunks (using A links), and how to build a trunk group and the necessary d...

EWSD Nokia (Siemens) Virtual Switch Maintenance and Troubleshooting
The Nokia (formerly Siemens) EWSD Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended a...

Litespan-2000 and 2012 Series Maintenance & Troubleshooting
The Litespan-2000 Maintenance & Troubleshooting course provides extensive information on the design, use, and maintenance of the Alcatel/DSC Litespan-2000 and Litespan-2012 (OC-12) Digital Loop Carrie...

DMS 100/200 Translations and Trunk Maintenance
This intensive course provides the skills required to understand basic switch translations and the maintenance of trunks with the help of documentation on the DMS-100 and DMS-200 systems. Our no...

DMS-100/200 Switch Overview, Hardware, Maintenance and Troubleshooting
This extensive course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Nortel DMS-100/200 sw...

Nortel PBX Meridian 1 OAMPT 11c, 61c, 81c and CallPilot
The primary Hands-On focus will be on extensive hardware breakdown and overview of each systems Core Processor-IODU-C / System Controller layout and interface to trunking and stations. Peripheral over...

CO Switch Decommissioning & Service Migration
Wireline switches are providing a special challenge today: despite ongoing migration to triple-play and wireless technologies, there is still some resilient need for reliable, low-latency POTS telepho...

DMS-100 System Maintenance and Troubleshooting Live Virtual
The Nortel DMS-100 is still one of the most common switches installed in the world today, and remains so due to its high reliability and low-latency for voice circuits. This extensive Virtual “Live...

DMS-10 System Maintenance and Troubleshooting Live Virtual
This extensive Virtual "Live" Instructor-Led course provides extensive information on the design, maintenance, and troubleshooting of the Nortel DMS-10 switching system. Widely recognized as the w...

Nortel PBX Live Virtual Meridian 1 OAMPT 11c, 61c, 81c and CallPilot
This extensive Virtual "Live" Instructor-Led course will focus on extensive hardware breakdown and overview of each systems Core Processor-IODU-C / System Controller layout and interface to trunking a...

5ESS Live Virtual Operations for Field and Control Center
This extensive Virtual "Live" Instructor-Led course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. Next, the Central Office Power configurati...

Virtual Internetworking Essentials (Live Instructor-Led)
This extensive Virtual Live Instructor-led course introduces the telecom professional to the data and networking environment. The growth of the information age is being driven by Internetworking. This...

PDH/SONET/SDH Networks
The Understanding PDH/SONET/SDH Networks course has been developed to quickly on-board those new to telecom transport. While PDH and SONET are the main focus of the course, SDH is also explored and co...

Virtual CO Switch Fundamentals
This extensive Virtual "Live" Instructor-Led course provides the absolute foundation needed for any CO (Central Office) Personnel that plans on going through an specific Switch training. Understand...

Tellabs 1000 (UMC1000) LIVE Virtual System Maintenance & Troubleshooting
The Tellabs® 1000 (UMC1000) Maintenance and Troubleshooting Course (formerly the AFC UMC1000) is designed to provide any student with a solid understanding of the various aspects of the AccessMAX/MSAP...

DMS-100 Switch Recent Change/Translations/Routing Virtual Live Instructor-led
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Genband (Nortel) DMS-10® Maintenance and Troubleshooting Course
Widely recognized as the world’s first all-digital switching system, the Nortel DMS-10® is one of the most popular digital switches ever produced, and still remains in widespread use today due to its ...

Outside Plant

Outside Plant Training (OSP)

Our Outside Plant Training provides Hands-On Real-World experience from the Fundamentals to the Advanced topics covering a wide range of the current and last...

Outside Plant Bonding, Grounding & Power
This Hands-On course addresses telecommunications Outside Plant construction, routine maintenance and trouble isolation related to Bonding, Grounding and Power. We provide students with an understand...

Fiber Optic Emergency Restoration
This 100% Hands-On course is designed to increase the technician's ability and confidence to be able to internally respond to fiber emergencies, which will result in a successful response to a fiber c...

Fiber Optic - ISP/LANs (Inside Plant/Local Area Cable Networks)
This Hands-On 3-day course is designed to provide technicians with a practical understanding of fiber optic theory and fiber applications in Local Area Network, Security and Closed Circuit TV systems....

Pole Climbing and Ladder Safety
This Hands-On 3-day course will train the participants how to safely and effectively ascend and descend wooden poles using pole climbing Gaffs, Hooks, Belts, BuckSqueeze Safety, Fall Arrest Systems an...

Fiber Optic ISP/OSP Combo-Tech
This Hands-On 3-day course has been customized to provide technicians with a practical understanding of fiber optic theory and fiber applications in (ISP)Local Area Network, Security and Closed Circui...

Confined Space Training Based On OSHA Standards for Permit Required and or Non Permit Required Standard 29 C.F.R. Part 1910.146
This 2-day Hands-On course is geared to all personnel entering manhole(s) and/or a confined space for installation, repair, maintenance and/or any other service(s) for Confined Space safety and operat...

TeleCommunications Bonding & Grounding
This course is designed to educate telecom installers how to correctly bond and ground telecommunications equipment and transmission facilities. Central office entrance facilities both copper and fibe...

Copper Cable Splicing
This Hands-On 3-day course is suited for the technician who will be splicing, maintaining and Test Accepting paired copper cables in the OSP....

Fiber Optic Advanced Testing w/ FO Refresher
This 3-day Hands-On course provides “ Real-World Experience “ to testing required for communication fiber optic cabling. This course will also go over a brief Fiber Optic Refresher Module that will co...

Fiber Optic Advanced Splicing
This 2-day Hands-On course provides Advanced fiber optic mechanical and fusion splicing applications and prepares each student to understand premise (ISP) and outside plant (OSP) splicing as well as m...

I & R (Installation and Repair of Telephone Lines)
This 2-day course is designed to put that new hire into action, as well as to keep your veteran installers on a fresh track. This way all technicians are all on the same page with the proper understan...

T1-HDSL Installation & Maintenance for Business Applications Service to: Cell Towers, Routers, PBX/Key Systems and more…
A vast majority of Telecommunications companies use T1 copper and HDSL spanlines as the primary method of transporting data to a variety of business customers on their local loop; therefore, having w...

Advanced OSP Tester, Fault Locating & Cable Troubleshooting
This 2-day Advanced Hands-On course will teach your technicians to operate and fully understand the menus on their testing and fault locating equipment. Students will learn loop parameters needed...

Noise Mitigation ( Transmission, Bonding, Grounding & Inductive Interference )
This Hands-On 2-day course will train technicians how to measure, analyze and eliminate problem causing noise on telecommunications cable facilities, which test equipment to use, and how to use it. Pr...

DSL IMT (Installation, Maintenance & Troubleshooting)
This 2-day Hands-On course provides in-depth instruction for Installing, Maintaining and Troubleshooting DSL services. Attendees will learn the inner workings as to how the DSL works and the loop par...

T1 - T3 and Fiber Networks
A vast majority of Telecommunications companies use T1 (DS1) and Fiber Optic network systems as the primary method of transporting voice and data on their transmission networks; therefore, having well...

xDSL for Customer Support ( Provision, Maintenance & Troubleshooting)
This 3 day Hands-On course provides “Real-World Experience” for help-desk and technical support personnel to solve customer related iss...

Central Office Bonding & Grounding
This Hands-On course addresses telecommunications Central Office construction, routine maintenance and trouble isolation related to bonding & grounding and noise mitigation. This course is intended...

Digital Testing & Troubleshooting using the T-BERD Test Sets
During this course Voice Frequency, DDS, ISDN, FT1, DS1-DS3, and SONET technologies are examined in detail to create a solid technical foundation. The participants are led through applications for ins...

Basic Networking for Telecom Technicians
This 2-Day Hands-On course is a must for persons entering the field of telephone communications. In the first part of this course, students will learn about basic electricity electronics as it applies...

Air Pressure Leak Locating and Repair
This highly intense Hands-On 3-day or 4-day course provides an in depth Real-World experience of Air Pressure and Leak Locating with a Hands-On Lab environment, giving students a Real-World experience...

Calix OMT
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Fiber Optic - OSP (Splicing & Testing Outside Plant)
This Hands-On course provides more in-depth Hands-On Labs and focuses on a wider array of Singlemode fiber optic systems and components, installation, splicing, testing and maintenance techniques. ...

OSP Fault I&R refresher Fault Locating & Cable Troubleshooting
This 3-day Hands-On course is designed to not only give the new hire a good insight of the telephone loop, including installation and troubleshooting, but to answer some of the questions the veteran r...

Utility Pole Construction
A utility pole is a column or post used to support overhead power lines and various other public utilities, such as electrical cable, fiber optic cable, and related equipment such as transformers and ...

IPTV Triple Play / Quad Play for TeleCommunications
This 3-day Hands-On course covers Today’s Triple / Quad-Play / IPTV networks that deliver Telephony, IPTV and Internet Access over common telecommunication infrastructures and includes Security and Ac...

Wide Area Storage & Network Design (Deployment - Performance - Troubleshooting)
This highly intense, vendor neutral, Hands-On 4-day course provides an in depth exploration of Wide Area Networking Transport Protocols. It...

DSL Combo IMT Technician and Customer Support
This combination 3-day Hands-On course will cover the following: ...

Special Circuit Installation & Troubleshooting
This 3 day Hands-On training course is designed for telephone company employees responsible for engineering and provisioning Special Circuits. This training provides in-depth training of special circ...

OSP Combo (Bonding & Grounding, Copper Splicing & OSP Tester/Fault Locating/Cable Troubleshooting)
This 5-day Hands-On Combination course has been developed by utilizing 3 of our highest in-demand courses 1. Hands-On OSP Bonding Grounding 2. Hands-On Copper Cable Splicing 3. Hands-On OSP Teste...

Advanced OSP Fault /xDSL Field Testing & Troubleshooting
This 2 day Advanced Hands-On course is designed to give experienced field technicians the opportunity to implement their skills troubleshooting voice and data circuits. This course is based in the fi...

ShoreTel Provisioning, Installation and Troubleshooting
This Hands-On course provides in-depth coverage on the ShoreTel Small Business Edition (SBE), Voice over Internet Protocol (VoIP) telephone system, which integrates voice and data transmission. Shor...

Pole Climbing Recertification & Pole Top Rescue including CPR/First Aid Certification
This 2-day course will have the participants review the safe methods of pole climbing previously learned. They will perform several exercises on the pole that would be used in day to day activities. ...

CAT -6A (5-6-7) Premise Cabling Installer Certification
BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and ex...

Electrical Testing and Maintenance
This Hands-On course will teach you how to prioritize your electrical maintenance strategy, stretch your electrical maintenance budget and at the same time maximize the life and condition of your equi...

Electrical Transformer Testing and Maintenance
This Hands-On course will teach you how to prioritize your transformer maintenance strategy, stretch your maintenance budget and at the same time maximize the life and condition of your electrical tra...

DS1/T1 - DS1/HDSL - DS0 Data Loop Installation, Maintenance & Troubleshooting
Telecommunications companies use copper DS1/T1 and DS1/HDSL carriers as well as the local loop to transport digital and analog data services to a variety of business customers. A well trained technica...

Air Dryer Training
This highly intense Hands-On 2-day or 3-day course, depending on the number of Dryers to be covered. (ADK, Chatlos, Dielectric, or McIntire). Students will gain an in-depth Real-World experience on ...

Best Practices for Residential WiFi Installation and Troubleshooting
As WiFi technology improves and its popularity expands, the number of WiFi connected devices within the residence is increasing exponentially— computers, tablets, phones, televisions, smart appliances...

Mine Safety and Health Training
Did you know that if you have been hired to work in the mining industry, you are considered a "miner" under the Federal Mine Safety and Health Act of 1977. • It is the responsibility for all compan...

Fiber Optic and CAT 5, 6, 7 and 8 Installer Premise Cabling
This Hands-On course is customized to give Technicians the confidence and skills to maintain Fiber Optic systems and Data Networks from port to port. (ETA Certification is available upon request) ...

CAT 5/6 & Fiber Optic Installer T-T-T
This Hands-On 5-day (or 4-day 10 hrs. per day) course will train-the-trainer and a group of participants how to become an CAT 5-6 and Fiber Optic Certified Installer. Train-The-Trainer: Will includ...

OSP/CO Bonding, Grounding, Noise Mitigation & Inductive Interference
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Plant Wireless Core: Antennas, Masts and Feeds
This course teaches installation and troubleshooting technicians the key elements needed for installing, testing and maintaining antennas and masts. The course introduces the elementary principles ...

Essential Fiber Optics, Splicing, Termination & Testing
This Fiber Optic course will give technicians a working knowledge of the various termination methods and testing procedures in the long haul, metro, and fiber to the home (FTTx) systems. Completion...

IPTV CPE Installation for Installers From Cable Pair to the TV
This Hands-On course provides an introduction to DSL Services and IPTV installation for installation technicians and technical support staff. This course will provide an understanding of the funct...

Metro Ethernet for Field Support and Business Technicians
Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and a...

Metro Ethernet Design and Engineering for CO: Designing Carrier Networks that Deliver Metro Ethernet Services
Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and a...

Excavation, Trenching, Shoring and Rigging
This Hands-On course covers Excavation, Trenching, Shoring and Rigging and Competent Person Certification. These topics are among the most hazardous construction operations in the industry today. Emp...

Fall Protection and Ladder Safety
This Hands-On course provides in-depth practical training for both ladder safety and fall protection on conventional and unconventional applications and is based on the latest OSHA and ASME standards ...

Low to High Voltage Cable Splicing and Terminations
Splices and terminations, which are always a vital part of any cable system, become more susceptible to failure at higher voltages. Whether splicing or terminating is accomplished by the use of hand-a...

Power Quality and Harmonics
Nearly all electrical devices have power supplies that may cause a disturbance to the current sine wave of a power source. Most published surveys show that 65-85% of the power quality problems are the...

Substation Maintenance and Testing
This Hands-On course will cover the maintenance and testing requirements for common substation devices, including power transformers, oil, air and vacuum circuit breakers, switchgear, ground grid syst...

Pole Top Rescue Certification
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Gloving Certification-Overhead Distribution Line Repair
To prevent interruption of service to as many customers as possible, distribution line repairs are often made while lines and equipment remain energized. Whenever work is done on energized equipment, ...

Rigging and Ropes
This course teaches an advanced understanding of rigging and ropes used in accord with the industry standards applicable to most tower related rigging techniques. Hands-On instruction will cover r...

Tower Rescue Re-Certification
To keep our Certified Tower Rescue Attendees up to date on the latest regulations, standards, equipment and techniques and to their rescue certifications. BTS requires all Certified Attendees to be Re...

Evolving Telecommunications to Triple Play: IPTV, VoIP, 3D TV and Delivery Systems for System Engineers
With the introduction of Next Generation Networks to telecommunications carrier infrastructures, customers expect a full range of Triple Play services. These include High-Speed Internet Access, Voice ...

Utility Underground Locating
This Hands-On course is a must for your cable locating technicians. Today's congested underground environments with the massive deployment of fiber optic cables, existing copper in the ground, undergr...

RF Interference
This extensive course is geared to resolve problems and is a must for Radio Frequency Engineers and Field Support Technicians. First it is necessary to fully understand the radio technology in use and...

OSHA 30-Hour General Industry
The OSHA-30 General Industry training is an in-depth safety course that dispenses comprehensive education and awareness on an extensive range of essential safety topics based on OSHA general safety an...

RF Interference Testing & Troubleshooting
Mobile cellular telephone systems are today universally used throughout the developed world. The key issue in many locations however is the lack of good coverage. In some cases this is caused by topog...

Bucket Truck Safety and Operations Based on OSHA & ASME Standards
Our Hands-On Aerial Lift and Bucket Truck Operator Training course is based on the latest OSHA and ASME standards and requirements. Bucket trucks provide aerial access to hard to reach locations fo...

OSHA Confined Space Certification / Cable Locating
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Fiber Optics for Todays Industry Applications
This Hands-On course is designed to provide technicians with a practical understanding and Hands-On Experience of fiber optic theory and fiber optic applications. This would include using Fiber Op...

Antennas for LTE (Long Term Evolution) and 4G
For around a hundred years, single antennas have been used, dipoles, etc. for wireless communications in the last ten years, however, this has all changed and multiple antenna system. Different typ...

Mobile Terminal Location Detection Services
There are a number of mobile applications that requires that a central server be aware of the location of the mobiles which are using that application. Often GPS is available but this is not alway...

DVB-T2 and MPEG Essentials for Digital Terrestrial Broadcasting
Governments everywhere are moving towards Analogue Switch Off in TV broadcasting. Digital Video Broadcasting standards for use terrestrially as well as over satellite and cable have been available for...

Carrier Wireless Systems
This course provides a detailed scope of modern mobile and cellular network technologies used for second generation, 2G+, 3G and 4G networks. It provides an understanding of the structure and impleme...

Data In The Loop-Analog DS0
This Hands-On course is designed to give the student a working knowledge of data circuits with a focus on the local loop aspects of these circuits. The material covers basic telephony as it is app...

Real Time HD and 3D IPTV - Encoding and Distribution over RF and Optical Fiber
This course provides systems engineers and integrators with a fast technical overview of current state of the art technology for capture, encoding and distribution of High Definition (HD) and 3D telev...

Voice Over LTE
LTE promises greatly accelerated data rates — even when mobile users are traveling at hundreds of kilometers per hour. However, as LTE moves from the labs into actual deployments, debates over the...

Protective Relays
This is a comprehensive Hands-On course stressing protective relaying application and reliability to minimize production down time due to power outages. This course covers basic relay operating princi...

Electrical Circuit Breakers
This electrical circuit breakers maintenance training course will discuss application, installation, maintenance and testing issues related to low, medium and high-voltage switchgear and electrical ci...

Arc Flash NFPA 70E Compliance
Prevent Injuries, Save Lives & Reduce OSHA fines Implement NFPA 70E for Electrical Arc Flash Safety. OSHA requires all employees working around 50v or more to be trained in Arc Flash Electrical safety...

Pole Climbing & Pole Top Rescue
This 5-day course will have the participants learn and certify the safe methods of pole climbing, pole top rescue and CPR/First Aid. They will perform multiple Hands-On exercises that would be used in...

Modern Mobile and Long Term Evolution (LTE
With 3G mobile technologies already rolled out by over 200 operators in over 80 countries, standards bodies, manufacturers and operators are looking towards the next generation of mobile technology. T...

Authorized Tower Climber and Rescue
This Hands-On course meets requirements set by OSHA and NATE for the Tower Industry. The main objective of this Hands-On Authorized Climber and Rescue Training course is to prepare individuals with...

Pole Top and Bucket Truck Rescue Certification
The reaction to emergencies can be life or death situations. Pole top and bucket truck rescue training teaches the skills necessary to save another person’s life. This course will give actual Hand...

Copper (LEAD/POLY) Cable Repair
This Hands-On course is suited for the technician who will be responsible and working with LEAD/Poly cables in an Outside Plant environment. This course is designed for the proper handling and Hands-O...

Authorized Tower Climber
This Hands-On Authorized Tower Climber Certification course is designed to prepare individuals with little or no experience to be able to safely climb and work on various types and size towers. This ...

Electrical Protection for Communication Systems
Electronic communication systems located in outside plant, and sheltered applications can suffer severe damage from power faults and lightning unless the protection is adequately specified, installed ...

Pole Climbing - Working Aloft and Ladder Safety T-T-T
This Hands-On 3-day course will train-the-trainer and a group of participants how to safely and effectively ascend and descend wooden poles using pole climbing Gaffs, Hooks, Belts, BuckSqueeze, SuperS...

Ethernet Transport
This course teaches the functionality of Ethernet, as well as the standards, types of equipment, the provisioning process and various network architectures. Having in-depth practical knowledge of E...

OSP Engineering & Planning
This extensive 5 day course was designed for those new to local loop planning and engineering, this course begins with the basic concepts such as outside plant components and loop transmission. It ste...

Utility Pole Climbing
This Hands-On extensive course is needed in order to climb safely and efficiently, a lineman needs to understand and practice climbing techniques. This course introduces two methods used for climbing ...

Outside Plant Intro-Level Technician
This Hands-On course is a must for persons entering the Field of Telephone Communications Inside and Outside Plant Facilities. In the first part of this course, students will learn about basic electri...

TeleCom Pole Climbing / Ladder Safety T-T-T
This Hands-On 3-day course will train and certify the participants how to safely and effectively deliver this training to new hires and anyone interested in/and working on or around telecommunication ...

Telephony Maintenance
This Hands-On course covers an in depth knowledge of telephony maintenance and related diagnostic equipment used in Telephony Maintenance. Attendees will be able to understand and have the Hands-On s...

Calix E7 Maintenance and Troubleshooting Virtual
This extensive Virtual Live Instructor-led course provides the skills required to perform detailed maintenance and troubleshooting on the Calix E7® optical network, including the various OLTs and ONTs...

Mitel 3300 Initial Set-up and Maintenance
...

IPTV over Fiber for CPE Installation and Troubleshooting
This Hands-On course provides an indepth look at IPTV Services deliver over Fiber Optics installation for installation technicians and technical support staff. IPTV generally includes the delivery of ...

5ESS Operations for Field and Control Center
This Hands-On 5ESS Operations for Field and Control Center (NOC, NRC, SCC, CCC, etc.) course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. N...

5ESS Emergency Action and Recovery
This Hands-On 5ESS Switch Emergency Action and Recovery course begins by presenting the 5ESS Switch structure, Administrative Module basics, Communication Module basics, Switching Module basics and pu...

5ESS TLWS and Testability Live Virtual
This Hands-On course, 5ESS TLWS and Testability, presents metallic (POTS) line testing, Digital ISDN (DSL) testing and basic Message Trunk testing via 5ESS Trunk and Line Work Station (TLWS), Suppleme...

5ESS ISDN BRI Provisioning and Maintenance
This Hands-On ISDN Basic Rate Interface (BRI) Provisioning and Maintenance course begins by presenting the theory and structure of ISDN BRI services. This includes: ISDN Components, ISDN Connections,...

5ESS ISDN PRI Provisioning and Maintenance
This Hands-On ISDN Primary Rate Interface – Provisioning and Maintenance course starts with an overview of the 5ESS Switch and Integrated Services Digital Network (ISDN) basics. This brief review inc...

OSP-CO Bonding Grounding and CO Power
...

Drivers Safety for Telecos
...

WiFi & Hotspot Design & Support
This course provides a Hands-On introduction to staff who will be responsible for planning, designing and supporting WiFi Networks and WiFi Hot-spots. ...

Cable IPTV Installation and Service
This Hands-On Cable IPTV Installation and Service for Telecommunications course covers the knowledge needed to install and troubleshoot video services. This course will provide a comprehensive over...

OSP Fault Locating - xDSL Install-Troubleshooting
This 3-day Hands-On course will teach your technicians both OSP Fault Locating and xDSL Installation, Maintenance and Troubleshooting. OSP Fault Locating and Cable Troubleshooting portion will tea...

Core Data Networking for BSTs
This Hands-On course will cover PC Hardware and OS. Introduce students to the components and operations of a personal computer. Students would learn the functions of PC hardware and peripheral devices...

Pole Top-Bucket Truck Rescue-Excavation Trenching Shoring Safey
...

VDSL/VDSL2
VDSL/VDSL2 is the most powerful member of the xDSL family, capable to provide up to 100 Mbps on a single telephone wire. It provides unmatched flexibility in rate, reach and symmetry to satisfy the in...

Building/Campus Premise Cable Design, Installation and Repair (CAT 5-6, Fiber Optics, Coax, Audio Visual Systems))
This Hands-On course offers the Hotel, Resort, Campus, Hospital and Building Industry the ability to become fully versed in all data cabling and audio visual design and installation including CAT 5e, ...

Telecommunications Bonding, Ggrounding and Protection for Building Manufacturers
...

IPTV for OSP Installation and Service
...

NetVanta 7100 Install and Admin
...

Pole Climbing Re-Certfication
...

2014 NFPA 70 NEC Essentials
This extensive and practical course will improve your ability to use and apply the updated 2014 NEC requirements in your work environment. NFPA's updated 2014 NEC Essentials course features three d...

Fiber Optic Refresher
...

Alcatel 1850 Practical Operations and Maintenance
...

Bucksqueeze/Supersqueeze/EZ-Squeeze (Pole Climbing) Certification (any other vendor fall restraints).)
This EXTENSIVE Hands-On course will cover the BuckSqueeze, SuperSqueeze and EZ-Squeeze Pole Climbing Fall Restraint Systems (any other vendor fall restraint systems can be covered). This course is de...

Security Awareness
This extensive Hands-On course will describe the importance of securing information, and identify the different ways to guard yourself against social engineering exploits. This course will also cover...

Telecommunications Bonding, Grounding and Protection for Building Manufacturers
...

Fall Protection with 1st Aid and CPR
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Ladder Safety
This Hands-On course provides in-depth practical training for ladder safety on conventional and unconventional applications. When work is performed on elevated surfaces or during construction and s...

FTTx Outside Plant Design & Planning (On-Site or Virtual Live Instructor)
This extensive course can be delivered On-Site or our Virtual Live Instructor-led option and covers all the design options available for a FTTx design, how to analyze them economically and effectively...

Pole Climbing / Pole-Top Rescue Re-Certification
This 1-day Hands-On course will Re-Certify "experienced climbers" on both Pole Climbing and Pole-Top Rescue. We will have the participants review the safe methods of pole climbing and Pole-Top Rescue ...

Bonding and Grounding - Electrical Utilities
Our 2-day Hands-On Electrical Grounding and Bonding course highlights one of the most important but least understood articles in the National Electric Code - Grounding and Bonding. Simply put, proper ...

DMS-100 System Maintenance and Troubleshooting-8
This extensive 8-day course provides the skills required to perform testing and maintenance of trunks and lines with the help of documentation on the DMS-100 system. Our Hands-On non-intrusive ex...

OSP Design, Engineering and Planning (Copper/Fiber)
This extensive course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper, traffic engineering, municipa...

Column/Pole Climber Rescue
This extensive Hands-On Column/Pole Climbing Rescue training is applicable to those in the industry that climb metal columns such as vertical I-beams and poles as seen in the utility field. This cours...

Designing Modern Optical Transport Networks
Fiber optic systems are a key part of new communications services. Their success depends upon good design. This course provides a basic understanding of Fiber Optics, describing different Fiber types,...

Distribution & Design for Telecomunictions Systems
Learn How to design and Plan Telecom Distribution Systems. This course is an intensive hands-on course focused on the design of structured cabling systems. You will design telecommunications spaces...

RF - Radio Frequency Awareness
This course, as prescribed by industry and OSHA standards, provides a basic awareness level understanding that allows the towerhand to recognize and identify RF safety hazards that may be present, ...

CPR/First-Aid/Defensive Driving Practical-Tech
...

NEC 2017 Analysis of Changes
This extensive course is taught by our SMEs (Subject Matter Experts) on the NEC® code-making panels, this comprehensive course is a must-take course. Whether running power to a new piece of electr...

OSP Overview for Engineering and Planning
Safety Splicing Tools and Techniques Cable Prep for Splicing Inside a Cable Inside a Splice Case Repair Strategies and Considerations Aerial OSP Plant Maintenance Building Entrances and Termina...

CO (Central Office) Bonding, Grounding and Power
...

Fiber Optics ISP/OSP - Advanced Combo-Tech
...

Fall Protection Competent Person Certifcation
This Hands-On Competent Person 24 hour (3-Day) intensive course addresses the statutory requirements under OSHA focusing on 29 CFR1926 Subpart M – Fall Protection and the ANSI standard Z359.2-2007...

RoofTop Safety and RF Awareness
This extensive Hands-On course provides a comprehensive fall protection training program for a communications provider that generally works from roof tops and extension ladders greater than 40 feet. I...

Installation Bonding and Grounding for TeleCom MN Lic 2104678
The State of Minnesota Board of Electricity requires that technicians doing electrical work in a residence or commercial building must hold an Electricians License. This includes low voltage systems,...

NEC for TeleCommunications
The State of Minnesota Board of Electricity requires that technicians doing electrical work in a residence or commercial building must hold an Electricians License. This includes low voltage systems,...

Coax Cable Splicing, Termination, Troubleshooting and Repair
This extensive Hands-On course covers the performance outcomes, skills and knowledge required to splice, terminate, install, test and troubleshoot coaxial cable on customer premises in communications ...

Overhead Line Maintenance Safety
This Hands-On course examines hazards that may be present during overhead line maintenance operations. The course also introduces protective equipment designed to create a barrier between linemen and ...

Hands-on Setting and Replacing Poles
This Hands-On course presents some of the equipment and methods that can be used to set utility poles. This course describes three methods for digging holes, and outlines both power-operated and manua...

Aerial Telephone Line Placement and Safety
This Hands-On course is designed for Telecom cable placing and power avoidance safety. You will be taught how to set up cable attachments to poles while maintaining proper power clearances, how to...

GTD-5 Overview (Hardware)
Intended for surveillance and central office personnel who need to report issues or act as first-response to various alarms, the general design concept and architecture of the GTD-5 is discussed with ...

GTD-5 Maintenance and Troubleshooting
An accelerated version of the traditional Nokia (formerly AG Communication Systems) GTD-5® maintenance and troubleshooting course with updated, full-color block diagrams and frame images. This cou...

GTD-5 Advanced Support (Hardware)
As OEM-support options dwindle, it has become more important than ever for telco personnel to resolve network faults on their own, including the most difficult ones. BTS recognizes the challenges of ...

GTD-5 Operations Gateway (Hardware)
This important device is the key of the Extension Complex, and has helped modernize the GTD-5 by performing many key roles in daily switch operations such as AMA and billing record recording, alarm in...

GTD-5 Line and Trunk (Database)
Learn about the GTD-5's nomenclature and how to add, change and delete directory numbers, basic digit collection and translation, and how switch-based features including CLASS features are assigned (l...

GTD-5 Centrex (Database)
Emphasizes business features such as those used in hunt groups, BRI lines, and for digital, PRI and SS7 trunk groups used to connect to PBX or other switch devices. Also teaches different types an...

GTD-5 Equal Access (Database)
Inter- and Intra-LATA translations are emphasized, with several different variations and methods to set-up for each. The difference between direct telco trunking and in-band or SS7-based equal access ...

GTD-5 SS7, AIN and LNP (Database)
Demonstrates the difference between direct trunking, SS7 direct trunking (F links) and signal transfer point (STP)-controlled trunks (using A links), and how to build a trunk group and the necessary d...

RoofTop Safety
This extensive Hands-On course provides a comprehensive fall protection training program for a communications provider that generally works from roof tops and extension ladders greater than 40 feet. I...

EWSD Nokia (Siemens) Virtual Switch Maintenance and Troubleshooting
The Nokia (formerly Siemens) EWSD Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended a...

Defensive Driving, Work Safety and Ladders
...

Advanced Fiber Optics, Residential WiFi Installation and CAT Installer Certification
...

Fiber Optics and Splicing Fundamentals
...

Indoor Wi-Fi & Wired Networking - Fundamentals
Networking and Wi-Fi equipment is ubiquitous in telecom, and continues to evolve with new standards and features. It has become more important than ever for telco personnel to be competent with the se...

DMS-100/200 Switch Overview, Hardware, Maintenance and Troubleshooting
This extensive course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Nortel DMS-100/200 sw...

Fiber Optic Splicing / OSP Fault Locating and xDSL Troubleshooting
...

REACT2000-2001 Testing & Troubleshooting
This Hands-On React2000-2001 course can be taught to testers that are experienced as well as employees in the beginning stages of testing. The React200-2001 course could and most likely will require s...

Fiber Characterization and Advanced Fiber Optic Testing
This Hands-On Advanced Fiber Optic course will give technicians in-depth knowledge of testing and troubleshooting procedures in the long haul and Metro optical networks. Attendees will gain a detai...

ETA Fiber Optic Technician Outside Plant (FOT-OSP) Certification
This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical unders...

ETA Fiber Optic Installer (FOT-FOI) Certification
This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical unders...

DCO GENBAND (Stromberg-Carlson) Virtual Live Instructor-led Switch Maintenance and Troubleshooting
An accelerated version of the traditional GENBAND (formerly Stromberg-Carlson and Siemens) DCO® maintenance and troubleshooting course, this class is designed to jump-start students with little or ...

Fujitsu FLASHWAVE 9500 Operations and Maintenance
This extensive Live Instructor-led course available for On-Site or Live Virtual delivery provides Fujitsu FLASHWAVE® 9500 Operations and Maintenance Course that is designed to provide any student with...

Advanced Underground Utility Locating - Beyond the Basics
This is an Advanced Hands-On follow-up course that requires the completion of our Underground Utility Locating course. This is a follow on course and is geared toward the experienced locator and is...

Field OVQ Underground Utility Locating (Observation, Verification & Qualification)
This is a great follow-on course to our Hands-On Underground Utility Locating course that provides locators a real Hands-On Field experience in their specific environment. This course covers, their tr...

Advanced WiFi Installation, Testing & Troubleshooting
The Advanced Hands-On course is an expansion of the Residential Wi-Fi Best Practices course, and includes comprehensive coverage of past, current and emerging wireless technologies. It includes an in-...

OSP Tester, Fault Locating & Cable Troubleshooting
This 2-day Hands-On course will teach your technicians to operate and fully understand the menus on their testing and fault locating equipment. Students will learn loop parameters needed to provide t...

Structured Wiring CAT-5e & CAT-6A Installer
This Hands-On course is designed to provide attendees with knowledge on the requirements to meet the TIA 568 standards for structured wiring that is used to support Local Area Networks (LAN’s). Par...

PoleTop Rescue & Buck Truck Safety and Operations
...

Copper Training Combo-Tech (DS0 Analog/Data-in-the-Loop and T1-T3, and T1 Spanlines/HDSL)
DS0 Analog/Data-in-the-Loop and T1-T3, and T1 Spanlines/HDSL...

OSP Eng. Live Virtual Design, Engineering and Planning (Copper/Fiber)
This extensive Virtual "Live" Instructor-Led course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper,...

5ESS Live Virtual Operations for Field and Control Center
This extensive Virtual "Live" Instructor-Led course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. Next, the Central Office Power configurati...

Pole Climbing and Ladder Safety with Pole Climbing ReCertification
...

Virtual Internetworking Essentials (Live Instructor-Led)
This extensive Virtual Live Instructor-led course introduces the telecom professional to the data and networking environment. The growth of the information age is being driven by Internetworking. This...

PDH/SONET/SDH Networks
The Understanding PDH/SONET/SDH Networks course has been developed to quickly on-board those new to telecom transport. While PDH and SONET are the main focus of the course, SDH is also explored and co...

Familiarization of Buried Outside Plant Construction for Telecommunications
This High-Level Overview course covers the basic overall knowledge, safety and skills required to understand Buried (OSP) Outside Plant Construction in Telecommunications today. Terminologies, stan...

Copper Cable Maintenance & Repair
...

Wireless Networking for Telecom Technicians
This extensive Hands-On course is a must for persons entering the field of WiFi Networking and Telecommunications. Students will learn about the building blocks of all networks, including the OSI and...

CAT -6A (5-6-7) LIVE Virtual Instructor-Led Premise Cabling Installer Certification
This extensive Virtual "Live" Instructor-Led course recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job...

(CDL) Commercial Driver License Test Prep
When preparing for a commercial driver’s license (CDL), simply reading through the CDL’s drivers manual or depending on your driving experience alone will not provide you with the necessary informatio...

NFPA 79 Training - Electrical Standard For Industrial Machinery
NFPA 79 Training - Electrical Standard For Industrial Machinery - Our 16-hour Instructor-Led, course teaches proper production equipment uptime and reliability. This course is designed for employees w...

MSHA PART 48 A/B
This is an extensive Hands-On mandatory course, since the mining industry presents hazardous working conditions to both new and current miners. Because of this, MSHA requires specialized safety traini...

Basic Telephony and TeleCom Electronics
This 3-Day Hands-On course is a must for persons entering the field of telephone communications. In the first part of this course, students will learn about basic electricity and telecom electronics a...

Basic Electricity
Today, Modern Industrial Plants, Power and Electric Companies and all Network and Telecommunication companies contain a great deal of electrical equipment that needs to be understood, maintained and r...

Customized OSP Fiber Optic Splicing, Termination & Testing with Emergency Restoration
Customized to client specific requirements....

Flagger Certification
The Hands-On Flagger Certification Training Course is designed to teach work zone personnel assigned to traffic control duties. During the course, participants are instructed on proper flagging techni...

Virtual Fiber Optics Updates and Standards with Advanced Q and A for ETA Re-Certification
This extensive Virtual LIVE Instructor-Led course will provide the necessary 24 hours to qualify you for the ETA re-certification course, required to be taken every four years. This course will cov...

Pole Top and Bucket Truck Rescue Verification of Skills Certification
The reaction to emergencies can be a life or death situation. That's why this course is vital to any utility worker. Our Pole Top and Bucket Truck Rescue Verification of Skills training covers the lat...

Qualified Rigger and Slinging Level 1 Training
Our Qualified Rigger Level 1 training course provides the necessary training to meet the OSHA standards of a Qualified Rigger. This extensive 1-day course covers OSHA regulations, the use and insp...

Essential Fiber Optics and Advanced Fiber Optics Testing and Troubleshooting Combo Course 5-Days
...

OSP Tester Fault Locating / Advanced OSP and xDSL Testing / Troubleshooting Combo Course
...

Customized OSHA 10 for Telecom: Electrical, Vehicle / Traffic, Boom Lift, Manhole / Confined Space, Trench, RF, Hazardous, PPE Safety and Central Office AC/DC Power
...

Load Securment
This extensive course is a must for anyone working around or involved with the safely of securing loads. This training provides operators with an introduction to specific load and tie-down techniques ...

10 Hour Safety Training for General Telecom Industry on OSHA Standards
As a general industry worker, you must be aware of the latest safety standards that are set by the Occupational Safety and Health Administration (OSHA). Designed to allow you to accomplish our 10-Hour...

Fall Protection
This Hands-On course provides in-depth practical training for Fall Protection on conventional and unconventional applications and is based on the latest OSHA and ASME standards and requirements. Wh...

LIVE Virtual Calix E7 Maintenance and Troubleshooting (AXOS)
The Calix E7-2® Maintenance and Troubleshooting (AXOS) Virtual “Live” Instructor-led course provides the skills required to perform detailed maintenance and troubleshooting on the Calix E7® system, in...

Nokia (Siemens) EWSD Maintenance and Troubleshooting Course
This detailed and extensive course provides the skills and practical understanding to perform maintenance and troubleshooting of the Nokia (formerly Siemens) EWSD® switching system, and its various r...

Shoring Safety & Installation
Hands-On Training Will Consist Of Placing Ready Made Shoring, Along With Construction And Placement Of Custom Shoring Needed To Meet OSHA Recommendations....

CDL Permit Prep
Before you can begin any BTW (Behind the Wheel) driving of a commercial vehicle, even for practice purposes, you must pass the CLP exam. Once your learner’s permit is issued, you are ready to take the...

Hands-On DS1/T1 - DS1/HDSL - DS0/DITL Maintenance & Troubleshooting
...

Hands-On Trenching & Shoring
...

High Capacity Optical Networks: ROADM, DWDM, CWDM, COHERENT OPTICAL SYSTEMS & RAMAN AMPLIFICATION
WDM technology (Wavelength Division Multiplexing) has revolutionized the telecommunications market in the whole world by offering a phenomenal cost-effective increase in the fiber transmission capacit...

Central Office

Central Office Training

Fiber Optics Training BTS offers "Real-World" Hands-On Fiber Optics Training in locations... Fiber Optic Emergency Restoration This 100% Hands-On course is designed to increase the technician's ability and confidence to be able to internally respond to fiber emergencies, which will result in a successful response to a fiber c... Fiber Optic - ISP/LANs (Inside Plant/Local Area Cable Networks) This Hands-On 3-day course is designed to provide technicians with a practical understanding of fiber optic theory and fiber applications in Local Area Network, Security and Closed Circuit TV systems.... Fiber Optic ISP/OSP Combo-Tech This Hands-On 3-day course has been customized to provide technicians with a practical understanding of fiber optic theory and fiber applications in (ISP)Local Area Network, Security and Closed Circui... Fiber Optic Advanced Testing w/ FO Refresher This 3-day Hands-On course provides “ Real-World Experience “ to testing required for communication fiber optic cabling. This course will also go over a brief Fiber Optic Refresher Module that will co... Fiber Optic Advanced Splicing This 2-day Hands-On course provides Advanced fiber optic mechanical and fusion splicing applications and prepares each student to understand premise (ISP) and outside plant (OSP) splicing as well as m... Central Office DC Power & Grounding This extensive 2-day "Live" Instructor-Led (On-Site or Virtual) course is designed for Central Office Technicians or others with the responsibility for the installation, maintenance, troubleshooting, ... Advanced Fiber Optics Testing & Troubleshooting This Hands-On Advanced course is designed to give Technicians a more in-depth procedure of testing and troubleshooting long line and fiber to the home systems. Completion of this intense course pr... Understanding Fiber & Optical Networks As a transport medium, copper has significant bandwidth and distance limitations. Fortunately, an alternative exists: mankind has yet to determine the bandwidth or distance limitations of fiber optic ... Fiber Optic - OSP (Splicing & Testing Outside Plant) This Hands-On course provides more in-depth Hands-On Labs and focuses on a wider array of Singlemode fiber optic systems and components, installation, splicing, testing and maintenance techniques. ... Fiber Optics & Fiber Management Systems As a transport medium, copper has significant bandwidth and distance limitations. Fortunately, an alternative exists mankind has yet to determine the bandwidth or distance limitations of fiber optic c... CompTIA A+ Core Series Core 1 (220-1001) and Core 2 (220-1002) Certification Test Prep (Live Virtual Instructor-Led or On-Site) This extensive Virtual Live Instructor-led CompTIA course meets the NEW DoD Directive 8140 requirements. This course Includes -Testing Voucher with Virtual Testing and Certification on Last Day... Fiber-to-the-Home / FTTH This Hands-On 2-day course (3 Days if the prerequisites are not met) is designed to benefit those requiring an introduction to the principles and applications of Passive and Active Optical Networking ... CAT -6A (5-6-7) Premise Cabling Installer Certification BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and ex... FTTH - Fiber to the Home in Next Generation Networks Next generation networks are likely to need to deliver High Speed Internet (HSI), Voice and IPTV. High Definition IPTV may require very high access bandwidth so new loop installations will probably re... Fiber Optic and CAT 5, 6, 7 and 8 Installer Premise Cabling This Hands-On course is customized to give Technicians the confidence and skills to maintain Fiber Optic systems and Data Networks from port to port. (ETA Certification is available upon request) ... CAT 5/6 & Fiber Optic Installer T-T-T This Hands-On 5-day (or 4-day 10 hrs. per day) course will train-the-trainer and a group of participants how to become an CAT 5-6 and Fiber Optic Certified Installer. Train-The-Trainer: Will includ... Advanced Services Cisco ONS 15454 MSTP Implementing DWDM from Installation to Protection Release 9.2 Version 1 This course covers the Cisco ONS 15454 DWDM, a scalable and powerful optical platform. Which lowers the cost and increases the efficiency of DWDM and mixed DWDM/TDM networks. Students will learn how t... Fiber Optic Designer (ETA-FOD) Fiber optic systems are a key part of new communications services. Teir success depends upon good design. This Hands-On course will cover the particulars of how fiber optic networks are designed withi... Essential Fiber Optics, Splicing, Termination & Testing This Fiber Optic course will give technicians a working knowledge of the various termination methods and testing procedures in the long haul, metro, and fiber to the home (FTTx) systems. Completion... GTD-5 Live Virtual Maintenance and Troubleshooting This Virtual “Live” Instructor-Led GTD-5® course is an extensive and accelerated maintenance course with updated, full-color block diagrams and frame images. The course was designed to jump-start stu... Utility Underground Locating This Hands-On course is a must for your cable locating technicians. Today's congested underground environments with the massive deployment of fiber optic cables, existing copper in the ground, undergr... Fiber Optics for Todays Industry Applications This Hands-On course is designed to provide technicians with a practical understanding and Hands-On Experience of fiber optic theory and fiber optic applications. This would include using Fiber Op... Real Time HD and 3D IPTV - Encoding and Distribution over RF and Optical Fiber This course provides systems engineers and integrators with a fast technical overview of current state of the art technology for capture, encoding and distribution of High Definition (HD) and 3D telev... Ethernet Transport This course teaches the functionality of Ethernet, as well as the standards, types of equipment, the provisioning process and various network architectures. Having in-depth practical knowledge of E... CCNP ENCOR - Implementing and Operating CISCO Enterprise Network Core Technologies The course will prepare you for the Implementing Cisco Enterprise Advanced Routing and Services (300-410 ENARSI) exam, which leads to the new CCNP Enterprise and Cisco Certified Specialist – Enterpris... CCNP ENARSI - Implenting CISCO Enterprise Advanced Routing and Services Learn to install, configure, operate and troubleshoot a Cisco enterprise network including advanced routing and infrastructure technologies. The ENARSI - Implementing Cisco Enterprise Advanced Rout... Calix E7 Maintenance and Troubleshooting Virtual This extensive Virtual Live Instructor-led course provides the skills required to perform detailed maintenance and troubleshooting on the Calix E7® optical network, including the various OLTs and ONTs... IPTV over Fiber for CPE Installation and Troubleshooting This Hands-On course provides an indepth look at IPTV Services deliver over Fiber Optics installation for installation technicians and technical support staff. IPTV generally includes the delivery of ... Building/Campus Premise Cable Design, Installation and Repair (CAT 5-6, Fiber Optics, Coax, Audio Visual Systems)) This Hands-On course offers the Hotel, Resort, Campus, Hospital and Building Industry the ability to become fully versed in all data cabling and audio visual design and installation including CAT 5e, ... 5ESS Switch Recent Change/Translations/Routing This extensive Hands-On 5ESS Switch Recent Change, Translations and Routing course starts by presenting a brief overview of the 5ESS Switch structure and basic Recent Change navigation. This is follo... FTTx Outside Plant Design & Planning (On-Site or Virtual Live Instructor) This extensive course can be delivered On-Site or our Virtual Live Instructor-led option and covers all the design options available for a FTTx design, how to analyze them economically and effectively... Ciena 6500 Maintenance and Troubleshooting This Ciena 6500 Maintenance and Maintenance Course is designed to provide any student with a solid understanding of the 6500-series platform and its many features and options. The role of a 6500 netw... OSP Design, Engineering and Planning (Copper/Fiber) This extensive course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper, traffic engineering, municipa... Designing Modern Optical Transport Networks Fiber optic systems are a key part of new communications services. Their success depends upon good design. This course provides a basic understanding of Fiber Optics, describing different Fiber types,... Distribution & Design for Telecomunictions Systems Learn How to design and Plan Telecom Distribution Systems. This course is an intensive hands-on course focused on the design of structured cabling systems. You will design telecommunications spaces... Fiber Optics ISP/OSP Combo-Tech ETA-FOI-OSP Certification ... EWSD Nokia (Siemens) Virtual Switch Maintenance and Troubleshooting The Nokia (formerly Siemens) EWSD Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended a... Fiber Optics and Splicing Fundamentals ... DMS 100/200 Translations and Trunk Maintenance This intensive course provides the skills required to understand basic switch translations and the maintenance of trunks with the help of documentation on the DMS-100 and DMS-200 systems. Our no... Fiber Optic Splicing / OSP Fault Locating and xDSL Troubleshooting ... Fiber Characterization and Advanced Fiber Optic Testing This Hands-On Advanced Fiber Optic course will give technicians in-depth knowledge of testing and troubleshooting procedures in the long haul and Metro optical networks. Attendees will gain a detai... ETA Fiber Optic Technician Outside Plant (FOT-OSP) Certification This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical unders... ETA Fiber Optic Installer (FOT-FOI) Certification This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical unders... DCO GENBAND (Stromberg-Carlson) Virtual Live Instructor-led Switch Maintenance and Troubleshooting An accelerated version of the traditional GENBAND (formerly Stromberg-Carlson and Siemens) DCO® maintenance and troubleshooting course, this class is designed to jump-start students with little or ... 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Live Virtual Design, Engineering and Planning (Copper/Fiber) This extensive Virtual "Live" Instructor-Led course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper,... DMS-100 System Maintenance and Troubleshooting Live Virtual The Nortel DMS-100 is still one of the most common switches installed in the world today, and remains so due to its high reliability and low-latency for voice circuits. This extensive Virtual “Live... DMS-10 System Maintenance and Troubleshooting Live Virtual This extensive Virtual "Live" Instructor-Led course provides extensive information on the design, maintenance, and troubleshooting of the Nortel DMS-10 switching system. Widely recognized as the w... Nortel PBX Live Virtual Meridian 1 OAMPT 11c, 61c, 81c and CallPilot This extensive Virtual "Live" Instructor-Led course will focus on extensive hardware breakdown and overview of each systems Core Processor-IODU-C / System Controller layout and interface to trunking a... 5ESS Live Virtual Operations for Field and Control Center This extensive Virtual "Live" Instructor-Led course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. Next, the Central Office Power configurati... Virtual Internetworking Essentials (Live Instructor-Led) This extensive Virtual Live Instructor-led course introduces the telecom professional to the data and networking environment. The growth of the information age is being driven by Internetworking. This... PDH/SONET/SDH Networks The Understanding PDH/SONET/SDH Networks course has been developed to quickly on-board those new to telecom transport. While PDH and SONET are the main focus of the course, SDH is also explored and co... CompTIA Network+ Certification (Virtual Live Instructor-Led ) This extensive Virtual Live Instructor-led CompTIA Network+ meets the NEW DoD Directive 8140 requirements and the latest version (N10-007). This course will provide official CompTIA Virtual Live E... CompTIA Security+ Certification (On-Site OR Virtual Live Instructor-Led) This extensive Virtual Live Instructor-led CompTIA Security+ meets the NEW DoD Directive 8140 requirements and the latest version CompTIA Security+ (SY0-501) English language exam will retire on July ... Virtual CO Switch Fundamentals This extensive Virtual "Live" Instructor-Led course provides the absolute foundation needed for any CO (Central Office) Personnel that plans on going through an specific Switch training. Understand... Familiarization of Buried Outside Plant Construction for Telecommunications This High-Level Overview course covers the basic overall knowledge, safety and skills required to understand Buried (OSP) Outside Plant Construction in Telecommunications today. Terminologies, stan... Tellabs 1000 (UMC1000) LIVE Virtual System Maintenance & Troubleshooting The Tellabs® 1000 (UMC1000) Maintenance and Troubleshooting Course (formerly the AFC UMC1000) is designed to provide any student with a solid understanding of the various aspects of the AccessMAX/MSAP... ScrumMaster Certification (CSM) Our Certified Scrum Master Certification training course provides the specific skills, behaviors and the mindset necessary to become a successful Certified ScrumMaster and servant-leader. Through trai... CCNA Implementing and Administering Cisco Solutions v1.0 The Implementing and Administering Cisco Solutions(CCNA) v1.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-stud... DMS-100 Switch Recent Change/Translations/Routing Virtual Live Instructor-led ... CAT -6A (5-6-7) LIVE Virtual Instructor-Led Premise Cabling Installer Certification This extensive Virtual "Live" Instructor-Led course recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job... CompTIA CySA+ Cybersecurity Analyst This extensive Virtual "Live" Instructor-Led CompTIA Cybersecurity Analyst (CySA+) course also prepares attendees for the exam. This exam is an intermediate-level credential for cybersecurity professi... NFPA 79 Training - Electrical Standard For Industrial Machinery NFPA 79 Training - Electrical Standard For Industrial Machinery - Our 16-hour Instructor-Led, course teaches proper production equipment uptime and reliability. This course is designed for employees w... Basic Telephony and TeleCom Electronics This 3-Day Hands-On course is a must for persons entering the field of telephone communications. In the first part of this course, students will learn about basic electricity and telecom electronics a... Customized OSP Fiber Optic Splicing, Termination & Testing with Emergency Restoration Customized to client specific requirements.... Flagger Certification The Hands-On Flagger Certification Training Course is designed to teach work zone personnel assigned to traffic control duties. During the course, participants are instructed on proper flagging techni... Virtual Fiber Optics Updates and Standards with Advanced Q and A for ETA Re-Certification This extensive Virtual LIVE Instructor-Led course will provide the necessary 24 hours to qualify you for the ETA re-certification course, required to be taken every four years. This course will cov... 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Load Securment This extensive course is a must for anyone working around or involved with the safely of securing loads. This training provides operators with an introduction to specific load and tie-down techniques ... Genband (Nortel) DMS-10 Switch Advanced Support Course The Genband (formerly Nortel) DMS-10® Switch Support course was developed to help telcos continue to support their extensive DMS-10 networks with less reliance upon external resources. As with man... LIVE Virtual DMS-100 Switch Advanced Support Course This extensive Virtual “Live” Instructor-led course provides the skills required to perform support and a high-degree of troubleshooting for the DMS-series of switches. The course begins with a fast... Nokia (Siemens) EWSD Switch Advanced Support Course The Nokia (formerly Siemens) EWSD® Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended ... Nokia GTD-5 Advanced Support Course As OEM-support options dwindle, it has become more important than ever for telco personnel to resolve network faults on their own, even the most difficult ones. BTS recognizes the challenges of findi... 10 Hour Safety Training for General Telecom Industry on OSHA Standards As a general industry worker, you must be aware of the latest safety standards that are set by the Occupational Safety and Health Administration (OSHA). Designed to allow you to accomplish our 10-Hour... DMS-10 System Translations, Routing, Trunking along with Troubleshooting Techniques This Hands-On course will provide the skills necessary to perform day-to-day Translations and Routing including methods of Trunking. Determine how to troubleshoot translation failures which cause majo... CDL Permit Prep Before you can begin any BTW (Behind the Wheel) driving of a commercial vehicle, even for practice purposes, you must pass the CLP exam. Once your learner’s permit is issued, you are ready to take the... Ericsson AXE 10 Switch Maintenance and Troubleshooting Course This extensive course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Ericsson AXE 10® swit... Central Office Power & Infrastructure This comprehensive "Live" Instructor-Led (On-Site or Virtual) course is designed for Engineers, Central Office Techs, and Installers, plus any others with the responsibility for the installation, main... IT/Networking Wireless/Networking ... T1-HDSL Installation & Maintenance for Business Applications Service to: Cell Towers, Routers, PBX/Key Systems and more… A vast majority of Telecommunications companies use T1 copper and HDSL spanlines as the primary method of transporting data to a variety of business customers on their local loop; therefore, having w... Advanced Internetworking In this Hands-On 3-day course, gives a deeper understanding of internetworking and routed network protocols. The focus of the course is the design,... Bridges, Routers & Switches The 3 day Hands-On course is split into Three sections, Bridges, Routers and Switches. Upon completing this course, students will construct bridge,... Network Management ( SNMP & OSPF ) In this Hands-On Network Management course, the student will work on a live SNMP and OSPF network reinforcing the discussed subject material . All the various concepts, techniques, terminology, conven... Advanced Networking ( Layer 2 & 3 Switching ) In a competitive environment, the proper technology decisions can catapult corporations over their competitors, erasing barriers to entry and redra... Network Security ( IPsec – VPNs – Firewalls – Wireless ) This Hands-On course is designed to expand an attendee’s general knowledge of networking into leading edge technologies. 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Gigabit Networks, VLANs & Wireless LANs ( Advanced Local Area Networks ) This Hands-On course will discuss traditional Ethernet as it is evolving today and its future. Ethernet components and applications will be examined in detail including real time applications (VOIP) a... Internetworking TCP/IP In this Hands-On TCP/IP course, the student will work on a live TCP/IP network, reinforcing the discussed subject material. TCP/IP is the communications protocol suite on which the Internet and most c... Internetworking Essentials This Hands-On 3-day course orientates the telecom professional to the data and networking environment. The growth of the information age is being driven by Internetworking. This course will cover the ... Digital Testing & Troubleshooting using the T-BERD Test Sets During this course Voice Frequency, DDS, ISDN, FT1, DS1-DS3, and SONET technologies are examined in detail to create a solid technical foundation. The participants are led through applications for ins... CompTIA A+ Core Series Core 1 (220-1001) and Core 2 (220-1002) Certification Test Prep (Live Virtual Instructor-Led or On-Site) This extensive Virtual Live Instructor-led CompTIA course meets the NEW DoD Directive 8140 requirements. This course Includes -Testing Voucher with Virtual Testing and Certification on Last Day... IPTV Triple Play / Quad Play for TeleCommunications This 3-day Hands-On course covers Today’s Triple / Quad-Play / IPTV networks that deliver Telephony, IPTV and Internet Access over common telecommunication infrastructures and includes Security and Ac... Wide Area Storage & Network Design (Deployment - Performance - Troubleshooting) This highly intense, vendor neutral, Hands-On 4-day course provides an in depth exploration of Wide Area Networking Transport Protocols. It... CTP Prep Course In this three-part, lecture-only course, you will learn the fundamentals of data networking, telephony networking, and convergence technologies while preparing for the Convergence Technologies Profess... CCNT BootCamp (TeleCom - DataCom - CTI - LANs - Broadband - VoIP) This Hands-On CCNT BootCamp is designed to include all six CCNT courses (Basic Telecommunications, Data Communications, Computer Telephone Integration (CTI), Local Area Networks (LANs), Broadband Tech... CCNA ICND1 and ICND2 This powerful Hands-On CCNA Training course is targeted for those who are pursuing an IT or Cisco Certification and meets all the requirements for the Cisco CCNA Certification exam. BTS provides a ve... HSI (High Speed Internet) Home Installation & Troubleshooting This Hands-On course covers an introduction to the Internet and its components and High Speed Internet services. Attendees will gain a tremendous Hands-On experience on the set-up and configuration a... CallPilot Installation, Programming & End User Features for BCM & Norstar This beginner level course is designed for personnel responsible for installing, programming and/or troubleshooting BCM CallPilot or Norstar CallPilot 100/150 voice mail systems. For employees wit... Understanding DWDM and Routing Today This extensive course delivers an in-dept overview of DWDM and how it can be used in small carrier networks. The course will examine why DWDM might be used, compare its operation with single wavel... ShoreTel Provisioning, Installation and Troubleshooting This Hands-On course provides in-depth coverage on the ShoreTel Small Business Edition (SBE), Voice over Internet Protocol (VoIP) telephone system, which integrates voice and data transmission. Shor... PBX Fundamentals This course provides a practical and in-depth foundation on Private Branch Exchange (PBX) or a Private Automatic Branch Exchange (PABX - which is out of fashion since all modern day PBXs are automatic... MCSA Core-Course 1 & 2 This extensive Hands-On course will combine the two CORE-Courses for the MCSA Certification Track, preparing you for the following exams: *Exam 70-290: Implementing a Microsoft® Windows Server 2003... Basic Networking Fundamentals This Hands-On course covers an introduction to the Internet, its components and High Speed Internet services. Attendees will gain a tremendous Hands-On experience on the set-up and configuration o... Introduction to Installing and Managing Microsoft® Exchange Server 2007 This Hands-On course, is geared for students who are new to Microsoft Exchange Server and will learn how to configure and manage a messaging environment in accordance with technical requirements. Stud... Monitoring and Troubleshooting Microsoft Exchange Server 2007 This Hands-On course teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those... DS1/T1 - DS1/HDSL - DS0 Data Loop Installation, Maintenance & Troubleshooting Telecommunications companies use copper DS1/T1 and DS1/HDSL carriers as well as the local loop to transport digital and analog data services to a variety of business customers. A well trained technica... CCENT Prep This Hands-On CCENT preparation course is the NEW delivery method to help students pass their 1st exam toward multi-level certifications, the ICND1 is the first part in the two-part updated Cisco ICND... Hands On Metro Ethernet Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and a... FTTH - Fiber to the Home in Next Generation Networks Next generation networks are likely to need to deliver High Speed Internet (HSI), Voice and IPTV. High Definition IPTV may require very high access bandwidth so new loop installations will probably re... IP Multicasting for Multimedia Distribution Networks This course provides an understanding of how IP multicasting works, its advantages and limitations and how it can be deployed to provide effective services over a Next Generation converged network. It... Modern TV Broadcasting and HDTV Systems This Hands-On course examines the delivery of TV images for SDTV and HDTV to broadcast quality where MPEG-2 has been used for many years. However to deliver higher resolutions without more bandwidth g... Understanding Modern Cable Systems using DOCSIS The next generation of telecommunications networks will deliver broadband data and multimedia services to users. Integration of Internet Access with TV, music and radio distribution will become a real... Multi-Service Access and Next Generation Voice Services The next generation of telecommunications networks is being deployed using VoIP technology and soft switching replacing circuit switching and ISDN signaling. By deploying communications as multimedia ... DVB-T and DVB-H: Protocols and Engineering This Hands-On course provides a technical engineering study of television broadcast systems and infrastructures by examineing the delivery of TV images for SDTV broadcast quality where MPEG-2 has been... DVB-S2 and DVB-RCS for VSAT and Direct Satellite TV Broadcasting This course will examine DVB-S2 and DVB-RCS for Digital Video Broadcast and the rather specialized application of carrying IP and other data streams over DVB-S2 and DVB-RCS satellite systems. The cou... VPLS: Virtual Private LAN Service Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However, the cost of operating separate networks to provide each of these services, as well as... Best Practices for Residential WiFi Installation and Troubleshooting As WiFi technology improves and its popularity expands, the number of WiFi connected devices within the residence is increasing exponentially— computers, tablets, phones, televisions, smart appliances... Cloud Computing In this Hands-On extensive course you will gain a solid understanding of the fundamental concepts and architecture of cloud computing and of the design and deployment of a cloud computing platform. ... Project+ Certification BTS offers the finest accelerated CompTIA Project+ certification training. The CompTIA Project+ exam is recognized throughout the industry and acknowledges professional competency in IT project manage... Introduction to Troubleshooting IP Services with WireShark This Hands-On course is geared toward troubleshooting faults in IP services using protocol analyzers on their own for the first time. Its aim is to make them comfortable with using the key functions o... Troubleshooting IPTV with WireShark This Hands-On course will enable attendees to upgrade their knowledge about how Video and Television is carried over IP in state-of-the art systems. At the end of the course attendees will better appr... Troubleshooting Voice over IP with WireShark Voice over IP is being widely implemented both within companies and across the Internet. The key problems with IP voice services are maintaining the quality of the voice service and ensuring reach-abi... Troubleshooting Set Top Boxes for Customer Service/ Help Desk Carriers are introducing IPTV services using IPTV set top boxes. Customer services staff will need to support these new services to assist customers who use their services and to troubleshoot service ... Troubleshooting Set Top Boxes for Installers Carriers are introducing IPTV services using IPTV set top boxes. Installers will need to be able to understand how IPTV services function so that they can verify that the service is functioning correc... PC Skills for Telecom Technicians With the expansion of telecommunications from phone systems into DSL, Internet Access, IP Television and Triple play networks, telecom technicians need to use Laptop PCs to test and validate services.... Network Engineering & Architectures Next Generation networks must deliver IPTV, Voice over IP as well Internet access services. Networks may cover the complete services of a national carrier, Regional carriers or local rural carrier ser... IP for TeleCom Technicians The Internet Protocol Suite, commonly known as TCP/IP, forms the basis for the Internet and the next generation of telecommunications services. It is now at the core of all modern mobile phone networ... TCP/IP Networking for CPE Troubleshooting Technicians The Internet Protocol Suite, commonly known as TCP/IP, forms the basis for the Internet and the next generation of telecommunications services. Once technicians understand how they work the next key ... MPLS Networks: Design and Routing Functions This course provides an understanding of how MPLS works its advantages and limitations and how it can be deployed to provide effective services over a 21st Century converged network. It will provide a... MultiService Switching: MPLS and H.248 This course covers MPLS and H.248 (MEGACO). The next generation of telecommunications networks will be deployed using VoIP technology and soft switching replacing circuit switching and ISDN signaling... Multi-Protocol Label Switching in 21st Century Telecommunications Networks The next generation of telecommunications networks will deliver broadband data and multimedia services to users. The Ethernet interface is becoming the interface of preference for user computers, IP P... Pseudo Wire Emulation Edge to Edge (PWE3) and Multi-Protocol Label Switching (MPLS) Network transport service providers and their users are seeking to rationalize their networks by migrating their existing services and platforms onto IP or MPLS enabled IP packet switched networks (PS... Plant Wireless Core: Antennas, Masts and Feeds This course teaches installation and troubleshooting technicians the key elements needed for installing, testing and maintaining antennas and masts. The course introduces the elementary principles ... Short-Haul Radio System Installation This course teaches installation and troubleshooting technicians the key elements needed for installing, testing, validating and troubleshooting short-haul links. The course introduces the elementa... Private WiMAX Installation and Troubleshooting This course teaches installation and troubleshooting technicians the key elements needed for installing, testing, validating and troubleshooting Private WiMAX equipment used for outside Private Link s... Microwave Radio System Installation This course teaches installation and troubleshooting technicians the key elements needed for installing, testing, validating and troubleshooting microwave links. The course introduces the elementar... 802.11 Wireless Installation and Troubleshooting This course teaches installation and troubleshooting technicians the key elements needed for installing, testing, validating and troubleshooting WiFi equipment used inside and outside building for pub... Beating Hackers Today: Intrusion Analysis, Detection & Protection Considerable concern has resulted from reports that Google, and what has been reported as more than 20 other companies, have fallen under hacking attacks thought to emanate from China. There is nothin... Essential Fiber Optics, Splicing, Termination & Testing This Fiber Optic course will give technicians a working knowledge of the various termination methods and testing procedures in the long haul, metro, and fiber to the home (FTTx) systems. Completion... 3D TV Digital Video and Television With the evolution of color digital television and digital broadcasting systems we have seen the rapid evolution of TV and video over the past 10 years. Direct satellite and digital cable systems now ... IPTV CPE Installation for Installers From Cable Pair to the TV This Hands-On course provides an introduction to DSL Services and IPTV installation for installation technicians and technical support staff. This course will provide an understanding of the funct... CCSP Certification Prep Gain core knowledge and experience in cloud security architecture, design, operations, and service orchestration in this best-of-breed CCSP exam prep course. This course is the most comprehensive r... CISM - Certified Information Security Manager While information has become more easily accessible and readily available, the associated risks and security threats have not only increased in number, but also complexity. As a result, the importance... Administering Windows Server 2008 Servers -70-646 This Hands-On course provides students with the knowledge and skills to implement, monitor, and maintain Windows Server 2008 servers. ... Windows Server 2008 Active Directory 70-640 This Hands-On course provides Active Directory Technology Specialists an introduction to Active Directory server roles in Windows Server 2008. The course is intended for entry level students who want ... Configuring & Troubleshooting a Windows Server 2008 Network Infrastructure 70-642 This Hands-On course provides students with the knowledge and skills to configure and troubleshoot a Windows Sever 2008 network infrastructure. Students will learn to implement and configure secure ne... Voice Over IP for Data and Voice This Hands-On course provides in-depth coverage on Voice over IP (VoIP), which integrates voice and data transmission, is quickly becoming an important factor in network communications. It promise... Metro Ethernet Services Sales and Marketing Professionals ... Metro Ethernet for Field Support and Business Technicians Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and a... Metro Ethernet Design and Engineering for CO: Designing Carrier Networks that Deliver Metro Ethernet Services Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and a... Gloving Certification-Overhead Distribution Line Repair To prevent interruption of service to as many customers as possible, distribution line repairs are often made while lines and equipment remain energized. Whenever work is done on energized equipment, ... Cisco ONS 15454 SONET Turn Up, Test, Provisioning, and Operation ... GTD-5 Live Virtual Maintenance and Troubleshooting This Virtual “Live” Instructor-Led GTD-5® course is an extensive and accelerated maintenance course with updated, full-color block diagrams and frame images. The course was designed to jump-start stu... Evolving Telecommunications to Triple Play: IPTV, VoIP, 3D TV and Delivery Systems for System Engineers With the introduction of Next Generation Networks to telecommunications carrier infrastructures, customers expect a full range of Triple Play services. These include High-Speed Internet Access, Voice ... Cisco ONS 15454 SDH Turn Up, Test, Provisioning, and Operation The Cisco ONS 15454 SDH is a fast and powerful, yet easy to use optical platform that lowers the cost and increases the efficiency of bandwidth delivery within optical transport networks. The Cisc... RF Interference This extensive course is geared to resolve problems and is a must for Radio Frequency Engineers and Field Support Technicians. First it is necessary to fully understand the radio technology in use and... RF Interference Testing & Troubleshooting Mobile cellular telephone systems are today universally used throughout the developed world. The key issue in many locations however is the lack of good coverage. In some cases this is caused by topog... BGP Routing This Hands-On course on BGP Routing (Border Gateway Protocol), from the basics of how it works through to advanced issues such as route reflectors, policy, filtering, route selection and routing regis... Norstar Modular ICS This Technician level course is designed for personnel responsible for completing programming records, installing, programming and/or troubleshooting Norstar MICS systems. For employees with a good... Avaya CS1500 Centrex This Hands-On course covers how to implement Centrex features in the CS 1500 and will include both configuring the CS 1500 for TDM lines and VoIP lines, as well as setting up telephones. The Hands... Digital TV Systems and Next Generation Networks For Digital Switchover This Training Series provides a modular program of training to be run over a period of 14 days. The aim is to provide 1 day and 2 day modules of training aimed at providing a fast overview for enginee... LTE - Long Term Evolution With 3G mobile technology already rolled out by over 200 operators in over 80 countries, preparations are well under way to create the next generation of mobile technology. The UMTS standards body,... LTE Core Network The goal of the LTE SAE from the 3GPP is to achieve a high-data-rate, low-latency, packet-optimized system that supports multiple access technologies. Long Term Evolution, as defined in the 3GPP R... LTE Air Interface and E-UTRAN This course which covers the major area of LTE’s (Long Term Evolution) Evolved UMTS Terrestrial Radio Access (E-UTRA). Mainly the Physical layer but the RLC, PDCP and MAC layers and interaction are i... Antennas for LTE (Long Term Evolution) and 4G For around a hundred years, single antennas have been used, dipoles, etc. for wireless communications in the last ten years, however, this has all changed and multiple antenna system. Different typ... The Use of Diameter in 3GPP Charging This extensive course has become a very high demand need today, as it starts by introducing delegates to the concept of the next generation of AAA server (after the traditional RADIUS) called Diamete... LTE Charging Management and Charging Applications The traditional telecommunications billing paradigm of time and distance has been under attack in both fixed and mobile networks for some years and new, more sophisticated charging systems are being d... Mobile Terminal Location Detection Services There are a number of mobile applications that requires that a central server be aware of the location of the mobiles which are using that application. Often GPS is available but this is not alway... DVB-T2 and MPEG Essentials for Digital Terrestrial Broadcasting Governments everywhere are moving towards Analogue Switch Off in TV broadcasting. Digital Video Broadcasting standards for use terrestrially as well as over satellite and cable have been available for... Programmable Logic Controllers (PLCs) and SCADA Systems This extensive course covers the essentials of SCADA and PLC systems, which are often used in close association with each other. A selection of case studies are used to illustrate the key concepts wit... Carrier Wireless Systems This course provides a detailed scope of modern mobile and cellular network technologies used for second generation, 2G+, 3G and 4G networks. It provides an understanding of the structure and impleme... Real Time HD and 3D IPTV - Encoding and Distribution over RF and Optical Fiber This course provides systems engineers and integrators with a fast technical overview of current state of the art technology for capture, encoding and distribution of High Definition (HD) and 3D telev... Voice Over LTE LTE promises greatly accelerated data rates — even when mobile users are traveling at hundreds of kilometers per hour. However, as LTE moves from the labs into actual deployments, debates over the... Cisco ASR 9000 Aggregation Services Router Series Essentials (ASR9k) This instructor-led course introduces you to the features and functions of the Cisco® ASR 9000 Series platforms. Through a combination of lecture and Hands-On labs, you will gain an understanding of a... VMware View Virtual Desktop Deployment VMware View class offers participants the most extensive training available in the Installation, Configuration and Management of VMware View 5. Each participant will work Hands-On with real servers to... Modern Mobile and Long Term Evolution (LTE With 3G mobile technologies already rolled out by over 200 operators in over 80 countries, standards bodies, manufacturers and operators are looking towards the next generation of mobile technology. T... Troubleshooting LTE with WireShark This extensive Hands-On course is aimed at Field Service technicians, Systems Engineers, Systems Specialists, Integrators, Developers, Designers, Customer Support and Systems Delivery Project Engineer... Avaya Aura Messaging Implementation This extensive Hands-On course covers Avaya Aura® Messaging and to implement it. 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Securing Your Web with Cisco IronPort S-Series In this comprehensive two-day course containing hands-on labs, demos, and presentations, you will learn to install, configure, operate, and maintain the S-Series web security appliances.... ATM Essentials Learn how ATM works within existing and next generation networks in this introductory ATM course, which will prepare you for more in-depth exploration of ATM's benefits and valuable solutions.... ATM Troubleshooting Voice, data, and video traffic over ATM networks creates tremendous cost efficiencies. If not properly configured and tested, however, the implementation can represent numerous headaches for network e... ICND1 - Interconnecting Cisco Network Devices 1 In this Hands-On 5-day course, you'll develop a practical understanding of the operation of modern TCP/IP networks built with Cisco hardware. As you learn the commands and techniques used to troublesh... ICND2 - Interconnecting Cisco Network Devices 2 Building on the skills provided by ICND1 (Interconnecting Cisco Network Devices 1), ICND2 not only delivers essential information needed to pass the CCNA certification exams (if desired), it also give... Fundamentals of Windows Server 2008 This Hands-On 5-day course is to teach students the basic fundamentals of networking, security, and server administration with Windows Server 2008. It is intended to provide the foundational knowledge... IPv6 IPv6 is the next generation Internet Protocol, extending network capabilities to support the strenuous demands of modern applications while creating a platform for future growth and innovation. In... Project+ and MS Project Combo ... T1-T3-Ethernet ... Ethernet Transport This course teaches the functionality of Ethernet, as well as the standards, types of equipment, the provisioning process and various network architectures. Having in-depth practical knowledge of E... Recovery Planning Expert This extensive course is designed to provide an operational basis for all facets of disaster recovery and continuity-contingency planning through information delivery and practical Real-World Experien... CyberSecurity Simplified This Hands-On 5 day course provides an in-depth perspective on the challenges of designing a CyberSecurity programs, implementing secure systems, and other factors needed for a comprehensive CyberSecu... DIACAP to DIARMF Transition This Hands-On training will provide a base understanding of the pending transition from DIACAP to DIARMF. Our training is based on Federal, DoD and commercial clients. In compliance with the Federal I... DIACAP Advanced This Hands-On course is geared toward attendees that want to gain an improved understanding of the DIACAP. The course provides an overview of DIACAP requirements, documentation, and associated process... OSP Engineering & Planning This extensive 5 day course was designed for those new to local loop planning and engineering, this course begins with the basic concepts such as outside plant components and loop transmission. It ste... OSPF and BGP Basics This Hands-On course covers the main concepts of Interior and Exterior Gateway protocols, OSPF and BGP4 and the fundamental BGP configuration as well as specific BGP issues such as creating a routing ... OSPF and BGP Advanced This Extensive Hands-On course Advances attendees to the main Interior and Exterior Gateway protocols, OSPF and BGP4. This course will cover configuration, design, monitor, and troubleshooting of OSPF... Multicasting Implementation and Troubleshooting The real time transfer of information from source to many receivers is increasingly a requirement of modern networks. While it is possible to transfer information with simple client server techniques ... Implementing and Managing Microsoft Server Virtualization In this extensive Hands-On course, you will gain the knowledge and skills to deploy and manage a server virtualization environment using Microsoft technologies. You will learn to deploy and manage... Solaris System Admin Part I and II Accelerated This training program provides students with an accelerated schedule. Through a combination of new content, lab exercises, and top notch presentations, students will be integrated in the world of Sola... CCNP ENCOR - Implementing and Operating CISCO Enterprise Network Core Technologies The course will prepare you for the Implementing Cisco Enterprise Advanced Routing and Services (300-410 ENARSI) exam, which leads to the new CCNP Enterprise and Cisco Certified Specialist – Enterpris... CCNP ENARSI - Implenting CISCO Enterprise Advanced Routing and Services Learn to install, configure, operate and troubleshoot a Cisco enterprise network including advanced routing and infrastructure technologies. The ENARSI - Implementing Cisco Enterprise Advanced Rout... CCNP Course 3 TSHOOT - Troubleshooting and Maintaining Cisco IP Networks Revised CCNP Curriculum and Exams Cisco has redesigned the CCNP courses and exams to reflect the evolving job tasks of global network professionals. Course 1 ROUTE v1.0 Implementing Cisco IP Rou... MCITP: Server Administrator / MCSA: Windows Server 2008 Accelerated This Hands-On Accelerated course will prepare Microsoft professionals for the Microsoft Certified IT Professional (MCITP): Server Administrator / Microsoft Certified Solutions Associate (MCSA): Window... Red Hat System Administration II with RHCSA Exam Designed for IT professionals working to become full-time Red Hat Enterprise Linux system administrators, this course is a follow up to Red Hat System Administration I (RH124), includes the RHCSA exam... Cisco UCM Business Edition 5000 and 6000 Implementation and Administration This Hands-On course focuses on the initial configuration, verification, administering and basic troubleshooting of Cisco Unified Communications Manager Business Edition 6000. There is a strong em... Telephony Maintenance This Hands-On course covers an in depth knowledge of telephony maintenance and related diagnostic equipment used in Telephony Maintenance. Attendees will be able to understand and have the Hands-On s... Avaya IP Office 500 Initial Set-Up and Maintenance This Hands-On course will cover basic equipment components. We will cover system setup from “out of the box” to rack mounting the system at the customer premise. We will cover installing phones and pe... Programming in Visual Basic with Microsoft Visual Studio Our Hands-On course will cover Visual Basic language syntax, program structure, and implementation by using Microsoft Visual Studio 2010 and the Microsoft .NET Framework 4.0. In this course, you'll ga... CIPT1 - Telephony v8.0-v9.0 Part 1 This Hands-On Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v9.0 course prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. ... CIPT2 v9.0 - Implementing Cisco Unified Communications Manager Part 2 Thia Hands-On course Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v9.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers gl... Avaya Communications Manager 6.2 This Hands-On course will provide attendees the practical skills and the knowledge needed to maintain and troubleshoot voice terminals and Advanced system features on AVAYA Communications Manager 6.2.... Mitel 3300 Initial Set-up and Maintenance ... 5ESS Operations for Field and Control Center This Hands-On 5ESS Operations for Field and Control Center (NOC, NRC, SCC, CCC, etc.) course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. N... IP Office 500 VM Pro ... 5ESS TLWS and Testability Live Virtual This Hands-On course, 5ESS TLWS and Testability, presents metallic (POTS) line testing, Digital ISDN (DSL) testing and basic Message Trunk testing via 5ESS Trunk and Line Work Station (TLWS), Suppleme... 5ESS ISDN BRI Provisioning and Maintenance This Hands-On ISDN Basic Rate Interface (BRI) Provisioning and Maintenance course begins by presenting the theory and structure of ISDN BRI services. This includes: ISDN Components, ISDN Connections,... 5ESS ISDN PRI Provisioning and Maintenance This Hands-On ISDN Primary Rate Interface – Provisioning and Maintenance course starts with an overview of the 5ESS Switch and Integrated Services Digital Network (ISDN) basics. This brief review inc... Implementing and Configuring the Cisco Identity Services Engine (ISE v1.1) (SISE) The Implementing and Configuring the Cisco Identity Services Engine course provides security and system engineers and administrators an intensive hands-on experience in setting up, deploying and manag... Avaya CM - Communications Manager Turn-Up and Configuration ... Avaya Communications Manager 6.2 S-A-M-T This Hands-On course is geared for System Administrators and Technicians with little or no previous Avaya Telecom experience, with responsibility for programming, maintaining and troubleshooting Avaya... WiFi & Hotspot Design & Support This course provides a Hands-On introduction to staff who will be responsible for planning, designing and supporting WiFi Networks and WiFi Hot-spots. ... Cable IPTV Installation and Service This Hands-On Cable IPTV Installation and Service for Telecommunications course covers the knowledge needed to install and troubleshoot video services. This course will provide a comprehensive over... UNIX & Linux Essentials This Hands-On course provides technical staff new to UNIX and Linux with a sound appreciation of the operating system. The course provides attendees with knowledge and confidence in the most useful U... UNIX C Shell Programming This Hands-On course will provide programmers and integrators with the skills necessary to construct extensive UNIX shell scripts. Attendees will confidently be able to put together and maintain compl... Windows to Linux Migration for Support Personnel This Hands-On course is highly interactive and consists of theory with plenty of hands on practical content. It will provide support staff new to LINUX with a sound appreciation of this powerful opera... Core Data Networking for BSTs This Hands-On course will cover PC Hardware and OS. Introduce students to the components and operations of a personal computer. Students would learn the functions of PC hardware and peripheral devices... VDSL/VDSL2 VDSL/VDSL2 is the most powerful member of the xDSL family, capable to provide up to 100 Mbps on a single telephone wire. It provides unmatched flexibility in rate, reach and symmetry to satisfy the in... Building/Campus Premise Cable Design, Installation and Repair (CAT 5-6, Fiber Optics, Coax, Audio Visual Systems)) This Hands-On course offers the Hotel, Resort, Campus, Hospital and Building Industry the ability to become fully versed in all data cabling and audio visual design and installation including CAT 5e, ... NetVanta 7100 Install and Admin ... ArcSight Logger Administration and Operations The ArcSight Logger Administration and Operation course provides you with comprehensive training to quickly configure your Logger and bring it into an operational state. Learning content is specifical... CCNA-Security (IINS 2.0 - Implementing Cisco IOS Network Security) This Hands-On course will cover the design, implementation, and monitoring of a comprehensive security policy, using Cisco IOS security features and technologies as examples. You will also learn a... 5ESS Switch Analysis This course begins with a brief overview of the 5ESS Switch. The 5ESS Analysis tools are presented next and include the 5ESS Plant 24 report, deciphering Output Messages, Output Message Routing, 5ESS... 5ESS Switch Recent Change/Translations/Routing This extensive Hands-On 5ESS Switch Recent Change, Translations and Routing course starts by presenting a brief overview of the 5ESS Switch structure and basic Recent Change navigation. This is follo... Security Awareness This extensive Hands-On course will describe the importance of securing information, and identify the different ways to guard yourself against social engineering exploits. This course will also cover... NetApp Customized On-Site Training Level I NetApp Customized On-Site Training Level I Administration, Configuration, Set-Up for Site Storage Services... PMP/PMI Exam Prep Boot Camp This extensive Hands-On PMP/PMI Exam Prep Boot Camp course will prepare attendees to pass the PMP or CAPM exam(s). In this course, you'll gain the essential preparation needed to pass the PMP/PMI ... Bonding and Grounding - Electrical Utilities Our 2-day Hands-On Electrical Grounding and Bonding course highlights one of the most important but least understood articles in the National Electric Code - Grounding and Bonding. Simply put, proper ... Managing Unified Access Networks with Cisco Prime Infrastructure This course establishes a strong foundation in managing the full range of Cisco wired and wireless infrastructure using Prime Infrastructure. During this course you will also explore the Applicat... Implementing Adv. Cisco Unified Wireless Security (IAUWS) This instructor-led course, designed to help you prepare for the CCNP wireless certification, a professional-level certification specializing in the wireless field. The goal of the course is to pr... Administering Windows Server 2012 R2 vD Get Hands-On instruction and practice administering Windows Server 2012, including Windows Server 2012 R2, in this 5-day Microsoft Official Course. This course is part two in a series of three cour... DMS-100 System Maintenance and Troubleshooting-8 This extensive 8-day course provides the skills required to perform testing and maintenance of trunks and lines with the help of documentation on the DMS-100 system. Our Hands-On non-intrusive ex... Ciena 6500 Maintenance and Troubleshooting This Ciena 6500 Maintenance and Maintenance Course is designed to provide any student with a solid understanding of the 6500-series platform and its many features and options. The role of a 6500 netw... OSP Design, Engineering and Planning (Copper/Fiber) This extensive course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper, traffic engineering, municipa... Column/Pole Climber Rescue This extensive Hands-On Column/Pole Climbing Rescue training is applicable to those in the industry that climb metal columns such as vertical I-beams and poles as seen in the utility field. This cours... Designing Modern Optical Transport Networks Fiber optic systems are a key part of new communications services. Their success depends upon good design. This course provides a basic understanding of Fiber Optics, describing different Fiber types,... NEC 2017 Analysis of Changes This extensive course is taught by our SMEs (Subject Matter Experts) on the NEC® code-making panels, this comprehensive course is a must-take course. Whether running power to a new piece of electr... CO (Central Office) Bonding, Grounding and Power ... MS Project 2013 Level 1-2 Combo This course is designed to combine both MS Project 2013 Level I and Level 2 into one combined course to familiarize you with the basic and advanced features and functions of Microsoft Project Professi... DMS-100 TRAVER This Hands-On course provides the skills required to build understand the TRAVER tool with the help of documentation on the DMS-100 system. Our non-intrusive exercises teach the students to format ... DMS-100 System Trunk and Line Maintenance This extensive Hands-On course provides the skills required to perform testing and maintenance of trunks and lines with the help of documentation on the DMS-100 system. Our non-intrusive exercises... DMS-100 System Trunk and Carrier Testing This Hands-On course provides the skills required to perform testing and maintenance of trunks and carrier facilities with the help of documentation on the DMS-100 system. Our non-intrusive exerci... GTD-5 Overview (Hardware) Intended for surveillance and central office personnel who need to report issues or act as first-response to various alarms, the general design concept and architecture of the GTD-5 is discussed with ... GTD-5 Maintenance and Troubleshooting An accelerated version of the traditional Nokia (formerly AG Communication Systems) GTD-5® maintenance and troubleshooting course with updated, full-color block diagrams and frame images. This cou... GTD-5 Advanced Support (Hardware) As OEM-support options dwindle, it has become more important than ever for telco personnel to resolve network faults on their own, including the most difficult ones. BTS recognizes the challenges of ... GTD-5 Operations Gateway (Hardware) This important device is the key of the Extension Complex, and has helped modernize the GTD-5 by performing many key roles in daily switch operations such as AMA and billing record recording, alarm in... GTD-5 Line and Trunk (Database) Learn about the GTD-5's nomenclature and how to add, change and delete directory numbers, basic digit collection and translation, and how switch-based features including CLASS features are assigned (l... GTD-5 Centrex (Database) Emphasizes business features such as those used in hunt groups, BRI lines, and for digital, PRI and SS7 trunk groups used to connect to PBX or other switch devices. Also teaches different types an... GTD-5 Equal Access (Database) Inter- and Intra-LATA translations are emphasized, with several different variations and methods to set-up for each. The difference between direct telco trunking and in-band or SS7-based equal access ... GTD-5 SS7, AIN and LNP (Database) Demonstrates the difference between direct trunking, SS7 direct trunking (F links) and signal transfer point (STP)-controlled trunks (using A links), and how to build a trunk group and the necessary d... EWSD Nokia (Siemens) Virtual Switch Maintenance and Troubleshooting The Nokia (formerly Siemens) EWSD Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended a... Litespan-2000 and 2012 Series Maintenance & Troubleshooting The Litespan-2000 Maintenance & Troubleshooting course provides extensive information on the design, use, and maintenance of the Alcatel/DSC Litespan-2000 and Litespan-2012 (OC-12) Digital Loop Carrie... Defensive Driving, Work Safety and Ladders ... CISSP Certification Prep The CISSP training is an advanced course designed to meet the high demands of the information security industry by preparing students for the Certified Information Systems Security Professional (CISSP... CCNA Routing and Switching Accelerated (CCNAX 200-125) The CCNA Routing and Switching Boot Camp is an accelerated course that merges content from ICND1 and ICND2. Learn how to install, operate, configure, and troubleshoot basic IPv4 and IPv6 networks. ... Indoor Wi-Fi & Wired Networking - Fundamentals Networking and Wi-Fi equipment is ubiquitous in telecom, and continues to evolve with new standards and features. It has become more important than ever for telco personnel to be competent with the se... DMS 100/200 Translations and Trunk Maintenance This intensive course provides the skills required to understand basic switch translations and the maintenance of trunks with the help of documentation on the DMS-100 and DMS-200 systems. Our no... DMS-100/200 Switch Overview, Hardware, Maintenance and Troubleshooting This extensive course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Nortel DMS-100/200 sw... Nortel PBX Meridian 1 OAMPT 11c, 61c, 81c and CallPilot The primary Hands-On focus will be on extensive hardware breakdown and overview of each systems Core Processor-IODU-C / System Controller layout and interface to trunking and stations. Peripheral over... REACT2000-2001 Testing & Troubleshooting This Hands-On React2000-2001 course can be taught to testers that are experienced as well as employees in the beginning stages of testing. The React200-2001 course could and most likely will require s... Fiber Characterization and Advanced Fiber Optic Testing This Hands-On Advanced Fiber Optic course will give technicians in-depth knowledge of testing and troubleshooting procedures in the long haul and Metro optical networks. Attendees will gain a detai... ETA Fiber Optic Technician Outside Plant (FOT-OSP) Certification This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical unders... ETA Fiber Optic Installer (FOT-FOI) Certification This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical unders... Fujitsu FLASHWAVE 9500 Operations and Maintenance This extensive Live Instructor-led course available for On-Site or Live Virtual delivery provides Fujitsu FLASHWAVE® 9500 Operations and Maintenance Course that is designed to provide any student with... Field OVQ Underground Utility Locating (Observation, Verification & Qualification) This is a great follow-on course to our Hands-On Underground Utility Locating course that provides locators a real Hands-On Field experience in their specific environment. This course covers, their tr... Advanced WiFi Installation, Testing & Troubleshooting The Advanced Hands-On course is an expansion of the Residential Wi-Fi Best Practices course, and includes comprehensive coverage of past, current and emerging wireless technologies. It includes an in-... CompTIA CySA+ Cybersecurity Analyst This Hands-On CompTIA Cybersecurity Analyst (CySA+) course also prepares attendees for the exam. This exam is an intermediate-level credential for cybersecurity professionals. As attackers have lea... Structured Wiring CAT-5e & CAT-6A Installer This Hands-On course is designed to provide attendees with knowledge on the requirements to meet the TIA 568 standards for structured wiring that is used to support Local Area Networks (LAN’s). Par... Low Voltage Qualified Based on the NFPA 70E Standard This low voltage qualified course focuses on electrical safety training for employees who work on 600V and below. This NFPA 70E based course goes beyond the theoretical to give attendees a complete un... High Voltage Qualified Based on the NFPA 70E Standard Working on or above 600V to 69 kV industrial high voltage distribution systems requires qualification. In this training, attendees learn what it means to be HV qualified and what electrical tasks may ... Cisco IP Phone Provisioning, Adds, Moves, Changes, Features, Apps & Troubleshooting (CUCM, CME or IOS) Cisco Ethernet phone (ephone) technology has become ubiquitous, but feature sets have become more complex with each new phone type and IOS release. Cisco’s emphasis on collaborative technologies, inc... CO Switch Decommissioning & Service Migration Wireline switches are providing a special challenge today: despite ongoing migration to triple-play and wireless technologies, there is still some resilient need for reliable, low-latency POTS telepho... OSP Eng. Live Virtual Design, Engineering and Planning (Copper/Fiber) This extensive Virtual "Live" Instructor-Led course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper,... DMS-100 System Maintenance and Troubleshooting Live Virtual The Nortel DMS-100 is still one of the most common switches installed in the world today, and remains so due to its high reliability and low-latency for voice circuits. This extensive Virtual “Live... DMS-10 System Maintenance and Troubleshooting Live Virtual This extensive Virtual "Live" Instructor-Led course provides extensive information on the design, maintenance, and troubleshooting of the Nortel DMS-10 switching system. Widely recognized as the w... Nortel PBX Live Virtual Meridian 1 OAMPT 11c, 61c, 81c and CallPilot This extensive Virtual "Live" Instructor-Led course will focus on extensive hardware breakdown and overview of each systems Core Processor-IODU-C / System Controller layout and interface to trunking a... 5ESS Live Virtual Operations for Field and Control Center This extensive Virtual "Live" Instructor-Led course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. Next, the Central Office Power configurati... Virtual Internetworking Essentials (Live Instructor-Led) This extensive Virtual Live Instructor-led course introduces the telecom professional to the data and networking environment. The growth of the information age is being driven by Internetworking. This... PDH/SONET/SDH Networks The Understanding PDH/SONET/SDH Networks course has been developed to quickly on-board those new to telecom transport. While PDH and SONET are the main focus of the course, SDH is also explored and co... CompTIA Network+ Certification (Virtual Live Instructor-Led ) This extensive Virtual Live Instructor-led CompTIA Network+ meets the NEW DoD Directive 8140 requirements and the latest version (N10-007). This course will provide official CompTIA Virtual Live E... CompTIA Security+ Certification (On-Site OR Virtual Live Instructor-Led) This extensive Virtual Live Instructor-led CompTIA Security+ meets the NEW DoD Directive 8140 requirements and the latest version CompTIA Security+ (SY0-501) English language exam will retire on July ... Tellabs 1000 (UMC1000) LIVE Virtual System Maintenance & Troubleshooting The Tellabs® 1000 (UMC1000) Maintenance and Troubleshooting Course (formerly the AFC UMC1000) is designed to provide any student with a solid understanding of the various aspects of the AccessMAX/MSAP... Copper Cable Maintenance & Repair ... CCNA Implementing and Administering Cisco Solutions v1.0 The Implementing and Administering Cisco Solutions(CCNA) v1.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-stud... Central Office POTS/DSL/Span Frame Wiring Distribution frames within a typical Central Office are simple in principle, but the multitude of frame types, block designs, and different switching hardware can create real challenges to the technic... Wireless Networking for Telecom Technicians This extensive Hands-On course is a must for persons entering the field of WiFi Networking and Telecommunications. Students will learn about the building blocks of all networks, including the OSI and... CAT -6A (5-6-7) LIVE Virtual Instructor-Led Premise Cabling Installer Certification This extensive Virtual "Live" Instructor-Led course recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job... CompTIA CySA+ Cybersecurity Analyst This extensive Virtual "Live" Instructor-Led CompTIA Cybersecurity Analyst (CySA+) course also prepares attendees for the exam. This exam is an intermediate-level credential for cybersecurity professi... CompTIA Network+ Refresher ... IP for TeleCom Technicians and TCP/IP Networking for CPE Troubleshooting Technicians Combo course ... Basic Electricity Today, Modern Industrial Plants, Power and Electric Companies and all Network and Telecommunication companies contain a great deal of electrical equipment that needs to be understood, maintained and r... CompTIA Network+ Certification This extensive Virtual Live Instructor-led CompTIA Network+ meets the NEW DoD Directive 8140 requirements and the latest version (N10-007). This course will provide official CompTIA Virtual Live E... Avaya CM System Admin & Avaya System Manager Basic Intermediate Admin (Only Basic VDN/Vector) ... Ericsson AXE 10 Switch Maintenance and Troubleshooting Course This extensive course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Ericsson AXE 10® swit... High Capacity Optical Networks: ROADM, DWDM, CWDM, COHERENT OPTICAL SYSTEMS & RAMAN AMPLIFICATION WDM technology (Wavelength Division Multiplexing) has revolutionized the telecommunications market in the whole world by offering a phenomenal cost-effective increase in the fiber transmission capacit... Central Office Power & Infrastructure This comprehensive "Live" Instructor-Led (On-Site or Virtual) course is designed for Engineers, Central Office Techs, and Installers, plus any others with the responsibility for the installation, main... Energy / Power / Safety Safety / Energy / Power / The primary mandates requiring or specifying electrical safety are OSHA, State Agencies, NFPA, Hospitals, and MSHA. Our Safety, Energy and Power training has bee... Confined Space Training Based On OSHA Standards for Permit Required and or Non Permit Required Standard 29 C.F.R. Part 1910.146 This 2-day Hands-On course is geared to all personnel entering manhole(s) and/or a confined space for installation, repair, maintenance and/or any other service(s) for Confined Space safety and operat... Internetworking TCP/IP In this Hands-On TCP/IP course, the student will work on a live TCP/IP network, reinforcing the discussed subject material. TCP/IP is the communications protocol suite on which the Internet and most c... Electrical Testing and Maintenance This Hands-On course will teach you how to prioritize your electrical maintenance strategy, stretch your electrical maintenance budget and at the same time maximize the life and condition of your equi... Electrical Transformer Testing and Maintenance This Hands-On course will teach you how to prioritize your transformer maintenance strategy, stretch your maintenance budget and at the same time maximize the life and condition of your electrical tra... Mine Safety and Health Training Did you know that if you have been hired to work in the mining industry, you are considered a "miner" under the Federal Mine Safety and Health Act of 1977. • It is the responsibility for all compan... Fall Protection and Ladder Safety This Hands-On course provides in-depth practical training for both ladder safety and fall protection on conventional and unconventional applications and is based on the latest OSHA and ASME standards ... Low to High Voltage Cable Splicing and Terminations Splices and terminations, which are always a vital part of any cable system, become more susceptible to failure at higher voltages. Whether splicing or terminating is accomplished by the use of hand-a... Power Quality and Harmonics Nearly all electrical devices have power supplies that may cause a disturbance to the current sine wave of a power source. Most published surveys show that 65-85% of the power quality problems are the... Substation Maintenance and Testing This Hands-On course will cover the maintenance and testing requirements for common substation devices, including power transformers, oil, air and vacuum circuit breakers, switchgear, ground grid syst... Gloving Certification-Overhead Distribution Line Repair To prevent interruption of service to as many customers as possible, distribution line repairs are often made while lines and equipment remain energized. Whenever work is done on energized equipment, ... Tower Rescue Re-Certification To keep our Certified Tower Rescue Attendees up to date on the latest regulations, standards, equipment and techniques and to their rescue certifications. BTS requires all Certified Attendees to be Re... Utility Underground Locating This Hands-On course is a must for your cable locating technicians. Today's congested underground environments with the massive deployment of fiber optic cables, existing copper in the ground, undergr... Asbestos Awareness OSHA's regulation 29 CFR 1910.1101... Occupational Exposure to Asbestos requires that all employees who could come into contact with materials that might contain asbestos be given appropriate training... Programmable Logic Controllers (PLCs) and SCADA Systems This extensive course covers the essentials of SCADA and PLC systems, which are often used in close association with each other. A selection of case studies are used to illustrate the key concepts wit... Protective Relays This is a comprehensive Hands-On course stressing protective relaying application and reliability to minimize production down time due to power outages. This course covers basic relay operating princi... Electrical Circuit Breakers This electrical circuit breakers maintenance training course will discuss application, installation, maintenance and testing issues related to low, medium and high-voltage switchgear and electrical ci... Arc Flash NFPA 70E Compliance Prevent Injuries, Save Lives & Reduce OSHA fines Implement NFPA 70E for Electrical Arc Flash Safety. OSHA requires all employees working around 50v or more to be trained in Arc Flash Electrical safety... Authorized Tower Climber and Rescue This Hands-On course meets requirements set by OSHA and NATE for the Tower Industry. The main objective of this Hands-On Authorized Climber and Rescue Training course is to prepare individuals with... Pole Top and Bucket Truck Rescue Certification The reaction to emergencies can be life or death situations. Pole top and bucket truck rescue training teaches the skills necessary to save another person’s life. This course will give actual Hand... Authorized Tower Climber This Hands-On Authorized Tower Climber Certification course is designed to prepare individuals with little or no experience to be able to safely climb and work on various types and size towers. This ... Electrical Protection for Communication Systems Electronic communication systems located in outside plant, and sheltered applications can suffer severe damage from power faults and lightning unless the protection is adequately specified, installed ... Pole Climbing - Working Aloft and Ladder Safety T-T-T This Hands-On 3-day course will train-the-trainer and a group of participants how to safely and effectively ascend and descend wooden poles using pole climbing Gaffs, Hooks, Belts, BuckSqueeze, SuperS... Utility Pole Climbing This Hands-On extensive course is needed in order to climb safely and efficiently, a lineman needs to understand and practice climbing techniques. This course introduces two methods used for climbing ... 2014 NFPA 70 NEC Essentials This extensive and practical course will improve your ability to use and apply the updated 2014 NEC requirements in your work environment. NFPA's updated 2014 NEC Essentials course features three d... Bucksqueeze/Supersqueeze/EZ-Squeeze (Pole Climbing) Certification (any other vendor fall restraints).) This EXTENSIVE Hands-On course will cover the BuckSqueeze, SuperSqueeze and EZ-Squeeze Pole Climbing Fall Restraint Systems (any other vendor fall restraint systems can be covered). This course is de... Bonding and Grounding - Electrical Utilities Our 2-day Hands-On Electrical Grounding and Bonding course highlights one of the most important but least understood articles in the National Electric Code - Grounding and Bonding. Simply put, proper ... CPR/First-Aid/Defensive Driving Practical-Tech ... NEC 2017 Analysis of Changes This extensive course is taught by our SMEs (Subject Matter Experts) on the NEC® code-making panels, this comprehensive course is a must-take course. Whether running power to a new piece of electr... CO (Central Office) Bonding, Grounding and Power ... Fall Protection Competent Person Certifcation This Hands-On Competent Person 24 hour (3-Day) intensive course addresses the statutory requirements under OSHA focusing on 29 CFR1926 Subpart M – Fall Protection and the ANSI standard Z359.2-2007... RoofTop Safety and RF Awareness This extensive Hands-On course provides a comprehensive fall protection training program for a communications provider that generally works from roof tops and extension ladders greater than 40 feet. I... Overhead Line Maintenance Safety This Hands-On course examines hazards that may be present during overhead line maintenance operations. The course also introduces protective equipment designed to create a barrier between linemen and ... Hands-on Setting and Replacing Poles This Hands-On course presents some of the equipment and methods that can be used to set utility poles. This course describes three methods for digging holes, and outlines both power-operated and manua... Aerial Telephone Line Placement and Safety This Hands-On course is designed for Telecom cable placing and power avoidance safety. You will be taught how to set up cable attachments to poles while maintaining proper power clearances, how to... Advanced Underground Utility Locating - Beyond the Basics This is an Advanced Hands-On follow-up course that requires the completion of our Underground Utility Locating course. This is a follow on course and is geared toward the experienced locator and is... Field OVQ Underground Utility Locating (Observation, Verification & Qualification) This is a great follow-on course to our Hands-On Underground Utility Locating course that provides locators a real Hands-On Field experience in their specific environment. This course covers, their tr... High Voltage Qualified Based on the NFPA 70E Standard Working on or above 600V to 69 kV industrial high voltage distribution systems requires qualification. In this training, attendees learn what it means to be HV qualified and what electrical tasks may ... NFPA 79 Training - Electrical Standard For Industrial Machinery NFPA 79 Training - Electrical Standard For Industrial Machinery - Our 16-hour Instructor-Led, course teaches proper production equipment uptime and reliability. This course is designed for employees w... MSHA PART 48 A/B This is an extensive Hands-On mandatory course, since the mining industry presents hazardous working conditions to both new and current miners. Because of this, MSHA requires specialized safety traini... Basic Electricity Today, Modern Industrial Plants, Power and Electric Companies and all Network and Telecommunication companies contain a great deal of electrical equipment that needs to be understood, maintained and r... Flagger Certification The Hands-On Flagger Certification Training Course is designed to teach work zone personnel assigned to traffic control duties. During the course, participants are instructed on proper flagging techni... UL 508A Standard for Industrial Control Panels The introduction of the new Article 409 for Industrial Control Panels in the 2005 edition of the National Electrical Code (NEC) drew increased attention to installations of industrial control panels. ... Pole Top and Bucket Truck Rescue Verification of Skills Certification The reaction to emergencies can be a life or death situation. That's why this course is vital to any utility worker. Our Pole Top and Bucket Truck Rescue Verification of Skills training covers the lat... Qualified Rigger and Slinging Level 1 Training Our Qualified Rigger Level 1 training course provides the necessary training to meet the OSHA standards of a Qualified Rigger. This extensive 1-day course covers OSHA regulations, the use and insp... Fall Protection This Hands-On course provides in-depth practical training for Fall Protection on conventional and unconventional applications and is based on the latest OSHA and ASME standards and requirements. Wh... Hands-On Grounding Protection For Employees Based On OSHA 1926.962 Using The Live-Dead-Live Method ... Hands-On Substation Maintenance, Testing and Repair This Hands-On course will cover the maintenance, testing, and repair requirements for common substation devices, including power transformers, oil, air and vacuum circuit breakers, switch gear, ground... Central Office Power & Infrastructure This comprehensive "Live" Instructor-Led (On-Site or Virtual) course is designed for Engineers, Central Office Techs, and Installers, plus any others with the responsibility for the installation, main... Application / Programming Application / Programming Training ... Mastering XML This hands on XML programming class presents a thorough introduction to creating, validating, transforming, transporting and formatting XML data. The course covers structuring data with XML; validatin... Windows Server 2008 Active Directory & Security Design Active Directory provides a single administration point for sign-on, policies and authentication control. This hands on course provides experience configuring Active Directory and essential network se... PBX Fundamentals This course provides a practical and in-depth foundation on Private Branch Exchange (PBX) or a Private Automatic Branch Exchange (PABX - which is out of fashion since all modern day PBXs are automatic... Microsoft SQL Server 2008 Administration This class consists of five days of hands-on training that focus on the fundamentals of administering the SQL Server 2008 database engine. Participants in this course will come away with the knowledge... PHP Programming This hands on PHP Programming course provides the knowledge necessary to design and develop dynamic, database-driven web pages using PHP version 4 & 5. PHP is a language written for the web, quick to ... ASP Programming This hands on ASP programming course provides the knowledge necessary to design and develop dynamic web pages using Active Server Pages (ASP). Topics include VBScript syntax, ASP intrinsic objects, II... Perl Scripting This hands on Perl scripting class provides a thorough introduction to the Perl programming language, teaching attendees how to develop and maintain portable scripts useful for system management and d... Perl Scripting and CGI Programming This hands on Perl programming course provides a thorough introduction to the Perl programming language, teaching attendees how to develop and maintain portable scripts useful for system management, d... Microsoft SQL Programming This SQL programming course teaches students relational database fundamentals and SQL programming skills. Topics covered include relational database architecture, database design techniques, and simpl... Administering Windows Server 2008 Servers -70-646 This Hands-On course provides students with the knowledge and skills to implement, monitor, and maintain Windows Server 2008 servers. ... Windows Server 2008 Active Directory 70-640 This Hands-On course provides Active Directory Technology Specialists an introduction to Active Directory server roles in Windows Server 2008. The course is intended for entry level students who want ... Configuring & Troubleshooting a Windows Server 2008 Network Infrastructure 70-642 This Hands-On course provides students with the knowledge and skills to configure and troubleshoot a Windows Sever 2008 network infrastructure. Students will learn to implement and configure secure ne... Hnads-On Groovy on Grails Groovy on Grails Hands-On training course teaches experienced web developers how to use the Grails framework to rapidly create sophisticated web applications, and much more...... VMware View Virtual Desktop Deployment VMware View class offers participants the most extensive training available in the Installation, Configuration and Management of VMware View 5. Each participant will work Hands-On with real servers to... JavaScript Programming This Hands-On course provides the knowledge necessary to design and develop dynamic Web pages using JavaScript. It introduces students to JavaScript and how the language can be used to turn static XHT... Web Site Development with HTML/JavaScript This Hands-On Web programming course provides a thorough introduction to implementing a full-featured Web site on the Internet or corporate Intranet, including implementation of dynamic content using ... Red Hat System Administration I Red Hat System Administration I is designed for IT professionals who are new to Linux and require core Red Hat Enterprise Linux skills. Focusing on administration tasks that will be encountered in the... SQL Server 2008 R2 for Administration This instructor-led course provides you with the knowledge and skills to maintain a Microsoft SQL Server 2008 R2 database. You will learn to use SQL Server 2008 R2 product features and tools to instal... VMware vSphere: Install, Configure, Manage V5.0 This Hands-On training course explores installation, configuration, and management of VMware vSphere, which consists of VMware ESXi and VMware vCenter Server. The course is based on ESXi 5.0 and vCent... Fundamentals of Windows Server 2008 This Hands-On 5-day course is to teach students the basic fundamentals of networking, security, and server administration with Windows Server 2008. It is intended to provide the foundational knowledge... Project+ and MS Project Combo ... Recovery Planning Expert This extensive course is designed to provide an operational basis for all facets of disaster recovery and continuity-contingency planning through information delivery and practical Real-World Experien... CyberSecurity Simplified This Hands-On 5 day course provides an in-depth perspective on the challenges of designing a CyberSecurity programs, implementing secure systems, and other factors needed for a comprehensive CyberSecu... DIACAP to DIARMF Transition This Hands-On training will provide a base understanding of the pending transition from DIACAP to DIARMF. Our training is based on Federal, DoD and commercial clients. In compliance with the Federal I... DIACAP Advanced This Hands-On course is geared toward attendees that want to gain an improved understanding of the DIACAP. The course provides an overview of DIACAP requirements, documentation, and associated process... Implementing and Managing Microsoft Server Virtualization In this extensive Hands-On course, you will gain the knowledge and skills to deploy and manage a server virtualization environment using Microsoft technologies. You will learn to deploy and manage... Solaris System Admin Part I and II Accelerated This training program provides students with an accelerated schedule. Through a combination of new content, lab exercises, and top notch presentations, students will be integrated in the world of Sola... MCITP: Server Administrator / MCSA: Windows Server 2008 Accelerated This Hands-On Accelerated course will prepare Microsoft professionals for the Microsoft Certified IT Professional (MCITP): Server Administrator / Microsoft Certified Solutions Associate (MCSA): Window... Red Hat System Administration II with RHCSA Exam Designed for IT professionals working to become full-time Red Hat Enterprise Linux system administrators, this course is a follow up to Red Hat System Administration I (RH124), includes the RHCSA exam... Programming in Visual Basic with Microsoft Visual Studio Our Hands-On course will cover Visual Basic language syntax, program structure, and implementation by using Microsoft Visual Studio 2010 and the Microsoft .NET Framework 4.0. In this course, you'll ga... IP Office 500 VM Pro ... Shell Scripting Korn, Bourne and BASH This Hands-On course is highly interactive and consists of theory with plenty of Hands-On practical content. This course will provide programmers and UNIX / Linux Support Staff with the skills necessa... UNIX & Linux Essentials This Hands-On course provides technical staff new to UNIX and Linux with a sound appreciation of the operating system. The course provides attendees with knowledge and confidence in the most useful U... UNIX C Shell Programming This Hands-On course will provide programmers and integrators with the skills necessary to construct extensive UNIX shell scripts. Attendees will confidently be able to put together and maintain compl... Windows to Linux Migration for Support Personnel This Hands-On course is highly interactive and consists of theory with plenty of hands on practical content. It will provide support staff new to LINUX with a sound appreciation of this powerful opera... PMP/PMI Exam Prep Boot Camp This extensive Hands-On PMP/PMI Exam Prep Boot Camp course will prepare attendees to pass the PMP or CAPM exam(s). In this course, you'll gain the essential preparation needed to pass the PMP/PMI ... Administering Windows Server 2012 R2 vD Get Hands-On instruction and practice administering Windows Server 2012, including Windows Server 2012 R2, in this 5-day Microsoft Official Course. This course is part two in a series of three cour... MS Project 2013 Level 1-2 Combo This course is designed to combine both MS Project 2013 Level I and Level 2 into one combined course to familiarize you with the basic and advanced features and functions of Microsoft Project Professi... ScrumMaster Certification (CSM) Our Certified Scrum Master Certification training course provides the specific skills, behaviors and the mindset necessary to become a successful Certified ScrumMaster and servant-leader. Through trai... Certification Courses Certification Courses ... Pole Climbing and Ladder Safety This Hands-On 3-day course will train the participants how to safely and effectively ascend and descend wooden poles using pole climbing Gaffs, Hooks, Belts, BuckSqueeze Safety, Fall Arrest Systems an... Fiber Optic ISP/OSP Combo-Tech This Hands-On 3-day course has been customized to provide technicians with a practical understanding of fiber optic theory and fiber applications in (ISP)Local Area Network, Security and Closed Circui... Confined Space Training Based On OSHA Standards for Permit Required and or Non Permit Required Standard 29 C.F.R. Part 1910.146 This 2-day Hands-On course is geared to all personnel entering manhole(s) and/or a confined space for installation, repair, maintenance and/or any other service(s) for Confined Space safety and operat... Utility Pole Construction A utility pole is a column or post used to support overhead power lines and various other public utilities, such as electrical cable, fiber optic cable, and related equipment such as transformers and ... CompTIA A+ Core Series Core 1 (220-1001) and Core 2 (220-1002) Certification Test Prep (Live Virtual Instructor-Led or On-Site) This extensive Virtual Live Instructor-led CompTIA course meets the NEW DoD Directive 8140 requirements. This course Includes -Testing Voucher with Virtual Testing and Certification on Last Day... CTP Prep Course In this three-part, lecture-only course, you will learn the fundamentals of data networking, telephony networking, and convergence technologies while preparing for the Convergence Technologies Profess... CCNT BootCamp (TeleCom - DataCom - CTI - LANs - Broadband - VoIP) This Hands-On CCNT BootCamp is designed to include all six CCNT courses (Basic Telecommunications, Data Communications, Computer Telephone Integration (CTI), Local Area Networks (LANs), Broadband Tech... CCNA ICND1 and ICND2 This powerful Hands-On CCNA Training course is targeted for those who are pursuing an IT or Cisco Certification and meets all the requirements for the Cisco CCNA Certification exam. BTS provides a ve... CAT -6A (5-6-7) Premise Cabling Installer Certification BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and ex... MCSA Core-Course 1 & 2 This extensive Hands-On course will combine the two CORE-Courses for the MCSA Certification Track, preparing you for the following exams: *Exam 70-290: Implementing a Microsoft® Windows Server 2003... CCENT Prep This Hands-On CCENT preparation course is the NEW delivery method to help students pass their 1st exam toward multi-level certifications, the ICND1 is the first part in the two-part updated Cisco ICND... Project+ Certification BTS offers the finest accelerated CompTIA Project+ certification training. The CompTIA Project+ exam is recognized throughout the industry and acknowledges professional competency in IT project manage... Mine Safety and Health Training Did you know that if you have been hired to work in the mining industry, you are considered a "miner" under the Federal Mine Safety and Health Act of 1977. • It is the responsibility for all compan... CAT 5/6 & Fiber Optic Installer T-T-T This Hands-On 5-day (or 4-day 10 hrs. per day) course will train-the-trainer and a group of participants how to become an CAT 5-6 and Fiber Optic Certified Installer. Train-The-Trainer: Will includ... Fiber Optic Designer (ETA-FOD) Fiber optic systems are a key part of new communications services. Teir success depends upon good design. This Hands-On course will cover the particulars of how fiber optic networks are designed withi... Essential Fiber Optics, Splicing, Termination & Testing This Fiber Optic course will give technicians a working knowledge of the various termination methods and testing procedures in the long haul, metro, and fiber to the home (FTTx) systems. Completion... CCSP Certification Prep Gain core knowledge and experience in cloud security architecture, design, operations, and service orchestration in this best-of-breed CCSP exam prep course. This course is the most comprehensive r... CISM - Certified Information Security Manager While information has become more easily accessible and readily available, the associated risks and security threats have not only increased in number, but also complexity. As a result, the importance... Administering Windows Server 2008 Servers -70-646 This Hands-On course provides students with the knowledge and skills to implement, monitor, and maintain Windows Server 2008 servers. ... Windows Server 2008 Active Directory 70-640 This Hands-On course provides Active Directory Technology Specialists an introduction to Active Directory server roles in Windows Server 2008. The course is intended for entry level students who want ... Configuring & Troubleshooting a Windows Server 2008 Network Infrastructure 70-642 This Hands-On course provides students with the knowledge and skills to configure and troubleshoot a Windows Sever 2008 network infrastructure. Students will learn to implement and configure secure ne... Metro Ethernet for Field Support and Business Technicians Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and a... Metro Ethernet Design and Engineering for CO: Designing Carrier Networks that Deliver Metro Ethernet Services Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and a... Excavation, Trenching, Shoring and Rigging This Hands-On course covers Excavation, Trenching, Shoring and Rigging and Competent Person Certification. These topics are among the most hazardous construction operations in the industry today. Emp... Fall Protection and Ladder Safety This Hands-On course provides in-depth practical training for both ladder safety and fall protection on conventional and unconventional applications and is based on the latest OSHA and ASME standards ... Pole Top Rescue Certification ... Gloving Certification-Overhead Distribution Line Repair To prevent interruption of service to as many customers as possible, distribution line repairs are often made while lines and equipment remain energized. Whenever work is done on energized equipment, ... Rigging and Ropes This course teaches an advanced understanding of rigging and ropes used in accord with the industry standards applicable to most tower related rigging techniques. Hands-On instruction will cover r... GTD-5 Live Virtual Maintenance and Troubleshooting This Virtual “Live” Instructor-Led GTD-5® course is an extensive and accelerated maintenance course with updated, full-color block diagrams and frame images. The course was designed to jump-start stu... Tower Rescue Re-Certification To keep our Certified Tower Rescue Attendees up to date on the latest regulations, standards, equipment and techniques and to their rescue certifications. BTS requires all Certified Attendees to be Re... Utility Underground Locating This Hands-On course is a must for your cable locating technicians. Today's congested underground environments with the massive deployment of fiber optic cables, existing copper in the ground, undergr... OSHA 30-Hour General Industry The OSHA-30 General Industry training is an in-depth safety course that dispenses comprehensive education and awareness on an extensive range of essential safety topics based on OSHA general safety an... Bucket Truck Safety and Operations Based on OSHA & ASME Standards Our Hands-On Aerial Lift and Bucket Truck Operator Training course is based on the latest OSHA and ASME standards and requirements. Bucket trucks provide aerial access to hard to reach locations fo... VSAT Installation and Operation Certification This course provides learning and practice in VSAT satellite networks, from the standpoint of remote-site installation and operation. Satisfactory completion of this course qualifies a technical indiv... Programmable Logic Controllers (PLCs) and SCADA Systems This extensive course covers the essentials of SCADA and PLC systems, which are often used in close association with each other. A selection of case studies are used to illustrate the key concepts wit... VMware View Virtual Desktop Deployment VMware View class offers participants the most extensive training available in the Installation, Configuration and Management of VMware View 5. Each participant will work Hands-On with real servers to... Pole Climbing & Pole Top Rescue This 5-day course will have the participants learn and certify the safe methods of pole climbing, pole top rescue and CPR/First Aid. They will perform multiple Hands-On exercises that would be used in... Authorized Tower Climber and Rescue This Hands-On course meets requirements set by OSHA and NATE for the Tower Industry. The main objective of this Hands-On Authorized Climber and Rescue Training course is to prepare individuals with... Pole Top and Bucket Truck Rescue Certification The reaction to emergencies can be life or death situations. Pole top and bucket truck rescue training teaches the skills necessary to save another person’s life. This course will give actual Hand... Authorized Tower Climber This Hands-On Authorized Tower Climber Certification course is designed to prepare individuals with little or no experience to be able to safely climb and work on various types and size towers. This ... Pole Climbing - Working Aloft and Ladder Safety T-T-T This Hands-On 3-day course will train-the-trainer and a group of participants how to safely and effectively ascend and descend wooden poles using pole climbing Gaffs, Hooks, Belts, BuckSqueeze, SuperS... ICND1 - Interconnecting Cisco Network Devices 1 In this Hands-On 5-day course, you'll develop a practical understanding of the operation of modern TCP/IP networks built with Cisco hardware. As you learn the commands and techniques used to troublesh... Recovery Planning Expert This extensive course is designed to provide an operational basis for all facets of disaster recovery and continuity-contingency planning through information delivery and practical Real-World Experien... CyberSecurity Simplified This Hands-On 5 day course provides an in-depth perspective on the challenges of designing a CyberSecurity programs, implementing secure systems, and other factors needed for a comprehensive CyberSecu... Utility Pole Climbing This Hands-On extensive course is needed in order to climb safely and efficiently, a lineman needs to understand and practice climbing techniques. This course introduces two methods used for climbing ... Solaris System Admin Part I and II Accelerated This training program provides students with an accelerated schedule. Through a combination of new content, lab exercises, and top notch presentations, students will be integrated in the world of Sola... CCNP ENCOR - Implementing and Operating CISCO Enterprise Network Core Technologies The course will prepare you for the Implementing Cisco Enterprise Advanced Routing and Services (300-410 ENARSI) exam, which leads to the new CCNP Enterprise and Cisco Certified Specialist – Enterpris... CCNP ENARSI - Implenting CISCO Enterprise Advanced Routing and Services Learn to install, configure, operate and troubleshoot a Cisco enterprise network including advanced routing and infrastructure technologies. The ENARSI - Implementing Cisco Enterprise Advanced Rout... CCNP Course 3 TSHOOT - Troubleshooting and Maintaining Cisco IP Networks Revised CCNP Curriculum and Exams Cisco has redesigned the CCNP courses and exams to reflect the evolving job tasks of global network professionals. Course 1 ROUTE v1.0 Implementing Cisco IP Rou... MCITP: Server Administrator / MCSA: Windows Server 2008 Accelerated This Hands-On Accelerated course will prepare Microsoft professionals for the Microsoft Certified IT Professional (MCITP): Server Administrator / Microsoft Certified Solutions Associate (MCSA): Window... Red Hat System Administration II with RHCSA Exam Designed for IT professionals working to become full-time Red Hat Enterprise Linux system administrators, this course is a follow up to Red Hat System Administration I (RH124), includes the RHCSA exam... Outside Plant Intro-Level Technician This Hands-On course is a must for persons entering the Field of Telephone Communications Inside and Outside Plant Facilities. In the first part of this course, students will learn about basic electri... TeleCom Pole Climbing / Ladder Safety T-T-T This Hands-On 3-day course will train and certify the participants how to safely and effectively deliver this training to new hires and anyone interested in/and working on or around telecommunication ... CIPT1 - Telephony v8.0-v9.0 Part 1 This Hands-On Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v9.0 course prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. ... CIPT2 v9.0 - Implementing Cisco Unified Communications Manager Part 2 Thia Hands-On course Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v9.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers gl... Core Data Networking for BSTs This Hands-On course will cover PC Hardware and OS. Introduce students to the components and operations of a personal computer. Students would learn the functions of PC hardware and peripheral devices... Building/Campus Premise Cable Design, Installation and Repair (CAT 5-6, Fiber Optics, Coax, Audio Visual Systems)) This Hands-On course offers the Hotel, Resort, Campus, Hospital and Building Industry the ability to become fully versed in all data cabling and audio visual design and installation including CAT 5e, ... Pole Climbing Re-Certfication ... 2014 NFPA 70 NEC Essentials This extensive and practical course will improve your ability to use and apply the updated 2014 NEC requirements in your work environment. NFPA's updated 2014 NEC Essentials course features three d... Bucksqueeze/Supersqueeze/EZ-Squeeze (Pole Climbing) Certification (any other vendor fall restraints).) This EXTENSIVE Hands-On course will cover the BuckSqueeze, SuperSqueeze and EZ-Squeeze Pole Climbing Fall Restraint Systems (any other vendor fall restraint systems can be covered). This course is de... CCNA-Security (IINS 2.0 - Implementing Cisco IOS Network Security) This Hands-On course will cover the design, implementation, and monitoring of a comprehensive security policy, using Cisco IOS security features and technologies as examples. You will also learn a... Fall Protection with 1st Aid and CPR ... Ladder Safety This Hands-On course provides in-depth practical training for ladder safety on conventional and unconventional applications. When work is performed on elevated surfaces or during construction and s... Pole Climbing / Pole-Top Rescue Re-Certification This 1-day Hands-On course will Re-Certify "experienced climbers" on both Pole Climbing and Pole-Top Rescue. We will have the participants review the safe methods of pole climbing and Pole-Top Rescue ... PMP/PMI Exam Prep Boot Camp This extensive Hands-On PMP/PMI Exam Prep Boot Camp course will prepare attendees to pass the PMP or CAPM exam(s). In this course, you'll gain the essential preparation needed to pass the PMP/PMI ... Bonding and Grounding - Electrical Utilities Our 2-day Hands-On Electrical Grounding and Bonding course highlights one of the most important but least understood articles in the National Electric Code - Grounding and Bonding. Simply put, proper ... Implementing Adv. Cisco Unified Wireless Security (IAUWS) This instructor-led course, designed to help you prepare for the CCNP wireless certification, a professional-level certification specializing in the wireless field. The goal of the course is to pr... Administering Windows Server 2012 R2 vD Get Hands-On instruction and practice administering Windows Server 2012, including Windows Server 2012 R2, in this 5-day Microsoft Official Course. This course is part two in a series of three cour... OSP Design, Engineering and Planning (Copper/Fiber) This extensive course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper, traffic engineering, municipa... Column/Pole Climber Rescue This extensive Hands-On Column/Pole Climbing Rescue training is applicable to those in the industry that climb metal columns such as vertical I-beams and poles as seen in the utility field. This cours... RF - Radio Frequency Awareness This course, as prescribed by industry and OSHA standards, provides a basic awareness level understanding that allows the towerhand to recognize and identify RF safety hazards that may be present, ... CPR/First-Aid/Defensive Driving Practical-Tech ... NEC 2017 Analysis of Changes This extensive course is taught by our SMEs (Subject Matter Experts) on the NEC® code-making panels, this comprehensive course is a must-take course. Whether running power to a new piece of electr... OSP Overview for Engineering and Planning Safety Splicing Tools and Techniques Cable Prep for Splicing Inside a Cable Inside a Splice Case Repair Strategies and Considerations Aerial OSP Plant Maintenance Building Entrances and Termina... Fall Protection Competent Person Certifcation This Hands-On Competent Person 24 hour (3-Day) intensive course addresses the statutory requirements under OSHA focusing on 29 CFR1926 Subpart M – Fall Protection and the ANSI standard Z359.2-2007... MS Project 2013 Level 1-2 Combo This course is designed to combine both MS Project 2013 Level I and Level 2 into one combined course to familiarize you with the basic and advanced features and functions of Microsoft Project Professi... RoofTop Safety and RF Awareness This extensive Hands-On course provides a comprehensive fall protection training program for a communications provider that generally works from roof tops and extension ladders greater than 40 feet. I... Installation Bonding and Grounding for TeleCom MN Lic 2104678 The State of Minnesota Board of Electricity requires that technicians doing electrical work in a residence or commercial building must hold an Electricians License. This includes low voltage systems,... NEC for TeleCommunications The State of Minnesota Board of Electricity requires that technicians doing electrical work in a residence or commercial building must hold an Electricians License. This includes low voltage systems,... Aerial Telephone Line Placement and Safety This Hands-On course is designed for Telecom cable placing and power avoidance safety. You will be taught how to set up cable attachments to poles while maintaining proper power clearances, how to... GTD-5 Overview (Hardware) Intended for surveillance and central office personnel who need to report issues or act as first-response to various alarms, the general design concept and architecture of the GTD-5 is discussed with ... GTD-5 Maintenance and Troubleshooting An accelerated version of the traditional Nokia (formerly AG Communication Systems) GTD-5® maintenance and troubleshooting course with updated, full-color block diagrams and frame images. This cou... GTD-5 Advanced Support (Hardware) As OEM-support options dwindle, it has become more important than ever for telco personnel to resolve network faults on their own, including the most difficult ones. BTS recognizes the challenges of ... GTD-5 Operations Gateway (Hardware) This important device is the key of the Extension Complex, and has helped modernize the GTD-5 by performing many key roles in daily switch operations such as AMA and billing record recording, alarm in... GTD-5 Line and Trunk (Database) Learn about the GTD-5's nomenclature and how to add, change and delete directory numbers, basic digit collection and translation, and how switch-based features including CLASS features are assigned (l... GTD-5 Centrex (Database) Emphasizes business features such as those used in hunt groups, BRI lines, and for digital, PRI and SS7 trunk groups used to connect to PBX or other switch devices. Also teaches different types an... GTD-5 Equal Access (Database) Inter- and Intra-LATA translations are emphasized, with several different variations and methods to set-up for each. The difference between direct telco trunking and in-band or SS7-based equal access ... GTD-5 SS7, AIN and LNP (Database) Demonstrates the difference between direct trunking, SS7 direct trunking (F links) and signal transfer point (STP)-controlled trunks (using A links), and how to build a trunk group and the necessary d... RoofTop Safety This extensive Hands-On course provides a comprehensive fall protection training program for a communications provider that generally works from roof tops and extension ladders greater than 40 feet. I... Defensive Driving, Work Safety and Ladders ... CISSP Certification Prep The CISSP training is an advanced course designed to meet the high demands of the information security industry by preparing students for the Certified Information Systems Security Professional (CISSP... NEC (20180667) and Bonding Grounding (20180668) for TeleCom MN State License Program ... CCNA Routing and Switching Accelerated (CCNAX 200-125) The CCNA Routing and Switching Boot Camp is an accelerated course that merges content from ICND1 and ICND2. Learn how to install, operate, configure, and troubleshoot basic IPv4 and IPv6 networks. ... REACT2000-2001 Testing & Troubleshooting This Hands-On React2000-2001 course can be taught to testers that are experienced as well as employees in the beginning stages of testing. The React200-2001 course could and most likely will require s... ETA Fiber Optic Technician Outside Plant (FOT-OSP) Certification This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical unders... ETA Fiber Optic Installer (FOT-FOI) Certification This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical unders... Advanced Underground Utility Locating - Beyond the Basics This is an Advanced Hands-On follow-up course that requires the completion of our Underground Utility Locating course. This is a follow on course and is geared toward the experienced locator and is... Field OVQ Underground Utility Locating (Observation, Verification & Qualification) This is a great follow-on course to our Hands-On Underground Utility Locating course that provides locators a real Hands-On Field experience in their specific environment. This course covers, their tr... CompTIA CySA+ Cybersecurity Analyst This Hands-On CompTIA Cybersecurity Analyst (CySA+) course also prepares attendees for the exam. This exam is an intermediate-level credential for cybersecurity professionals. As attackers have lea... Structured Wiring CAT-5e & CAT-6A Installer This Hands-On course is designed to provide attendees with knowledge on the requirements to meet the TIA 568 standards for structured wiring that is used to support Local Area Networks (LAN’s). Par... Low Voltage Qualified Based on the NFPA 70E Standard This low voltage qualified course focuses on electrical safety training for employees who work on 600V and below. This NFPA 70E based course goes beyond the theoretical to give attendees a complete un... High Voltage Qualified Based on the NFPA 70E Standard Working on or above 600V to 69 kV industrial high voltage distribution systems requires qualification. In this training, attendees learn what it means to be HV qualified and what electrical tasks may ... OSP Eng. Live Virtual Design, Engineering and Planning (Copper/Fiber) This extensive Virtual "Live" Instructor-Led course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper,... DMS-10 System Maintenance and Troubleshooting Live Virtual This extensive Virtual "Live" Instructor-Led course provides extensive information on the design, maintenance, and troubleshooting of the Nortel DMS-10 switching system. Widely recognized as the w... 5ESS Live Virtual Operations for Field and Control Center This extensive Virtual "Live" Instructor-Led course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. Next, the Central Office Power configurati... Pole Climbing and Ladder Safety with Pole Climbing ReCertification ... CompTIA Network+ Certification (Virtual Live Instructor-Led ) This extensive Virtual Live Instructor-led CompTIA Network+ meets the NEW DoD Directive 8140 requirements and the latest version (N10-007). This course will provide official CompTIA Virtual Live E... CompTIA Security+ Certification (On-Site OR Virtual Live Instructor-Led) This extensive Virtual Live Instructor-led CompTIA Security+ meets the NEW DoD Directive 8140 requirements and the latest version CompTIA Security+ (SY0-501) English language exam will retire on July ... Familiarization of Buried Outside Plant Construction for Telecommunications This High-Level Overview course covers the basic overall knowledge, safety and skills required to understand Buried (OSP) Outside Plant Construction in Telecommunications today. Terminologies, stan... Tellabs 1000 (UMC1000) LIVE Virtual System Maintenance & Troubleshooting The Tellabs® 1000 (UMC1000) Maintenance and Troubleshooting Course (formerly the AFC UMC1000) is designed to provide any student with a solid understanding of the various aspects of the AccessMAX/MSAP... ScrumMaster Certification (CSM) Our Certified Scrum Master Certification training course provides the specific skills, behaviors and the mindset necessary to become a successful Certified ScrumMaster and servant-leader. Through trai... CCNA Implementing and Administering Cisco Solutions v1.0 The Implementing and Administering Cisco Solutions(CCNA) v1.0 course gives you a broad range of fundamental knowledge for all IT careers. 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Avaya/Nortel CS1000 Features / TM3.x / CallPilot This Hands-On course is designed for telecom individuals (technicians, administrators, end users, managers) who wish to gain knowledge about the CS 1000 features, Telephony Manager (TM) Station Admini... ShoreTel Provisioning, Installation and Troubleshooting This Hands-On course provides in-depth coverage on the ShoreTel Small Business Edition (SBE), Voice over Internet Protocol (VoIP) telephone system, which integrates voice and data transmission. Shor... Pole Climbing Recertification & Pole Top Rescue including CPR/First Aid Certification This 2-day course will have the participants review the safe methods of pole climbing previously learned. They will perform several exercises on the pole that would be used in day to day activities. ... 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Electrical Transformer Testing and Maintenance This Hands-On course will teach you how to prioritize your transformer maintenance strategy, stretch your maintenance budget and at the same time maximize the life and condition of your electrical tra... Basic Networking Fundamentals This Hands-On course covers an introduction to the Internet, its components and High Speed Internet services. Attendees will gain a tremendous Hands-On experience on the set-up and configuration o... Implementing and Supporting Microsoft® Windows® XP Professional In this Hands=On course you will learn how to install, administer, and manage Windows XP. The purpose of this course is to address the implementation and desktop support needs of customers that are... Avaya Specialized Configuration, Troubleshooting & Programming This Hands-On specialized course, is designed for technicians that have gone through Avaya self-paced and/or on-line learning programs. 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However customers now use Ethernet as the interface of choice for virtually all services and a... IPTV Over Triple Play Networks With the introduction of Next Generation Networks to telecommunications carrier infrastructures, customers expect a full range of Triple Play services. These include High-Speed Internet Access, Voice ... Best Practices for Residential WiFi Installation and Troubleshooting As WiFi technology improves and its popularity expands, the number of WiFi connected devices within the residence is increasing exponentially— computers, tablets, phones, televisions, smart appliances... Cloud Computing In this Hands-On extensive course you will gain a solid understanding of the fundamental concepts and architecture of cloud computing and of the design and deployment of a cloud computing platform. ... Project+ Certification BTS offers the finest accelerated CompTIA Project+ certification training. 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Private WiMAX Installation and Troubleshooting This course teaches installation and troubleshooting technicians the key elements needed for installing, testing, validating and troubleshooting Private WiMAX equipment used for outside Private Link s... Microwave Radio System Installation This course teaches installation and troubleshooting technicians the key elements needed for installing, testing, validating and troubleshooting microwave links. The course introduces the elementar... 802.11 Wireless Installation and Troubleshooting This course teaches installation and troubleshooting technicians the key elements needed for installing, testing, validating and troubleshooting WiFi equipment used inside and outside building for pub... Beating Hackers Today: Intrusion Analysis, Detection & Protection Considerable concern has resulted from reports that Google, and what has been reported as more than 20 other companies, have fallen under hacking attacks thought to emanate from China. There is nothin... Fiber Optic Designer (ETA-FOD) Fiber optic systems are a key part of new communications services. Teir success depends upon good design. This Hands-On course will cover the particulars of how fiber optic networks are designed withi... Essential Fiber Optics, Splicing, Termination & Testing This Fiber Optic course will give technicians a working knowledge of the various termination methods and testing procedures in the long haul, metro, and fiber to the home (FTTx) systems. Completion... 3D TV Digital Video and Television With the evolution of color digital television and digital broadcasting systems we have seen the rapid evolution of TV and video over the past 10 years. Direct satellite and digital cable systems now ... IPTV CPE Installation for Installers From Cable Pair to the TV This Hands-On course provides an introduction to DSL Services and IPTV installation for installation technicians and technical support staff. 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DMS-100 System Maintenance and Troubleshooting This extensive Hands-On course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Nortel DMS-1... Administering Windows Server 2008 Servers -70-646 This Hands-On course provides students with the knowledge and skills to implement, monitor, and maintain Windows Server 2008 servers. ... Windows Server 2008 Active Directory 70-640 This Hands-On course provides Active Directory Technology Specialists an introduction to Active Directory server roles in Windows Server 2008. The course is intended for entry level students who want ... Configuring & Troubleshooting a Windows Server 2008 Network Infrastructure 70-642 This Hands-On course provides students with the knowledge and skills to configure and troubleshoot a Windows Sever 2008 network infrastructure. Students will learn to implement and configure secure ne... 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Excavation, Trenching, Shoring and Rigging This Hands-On course covers Excavation, Trenching, Shoring and Rigging and Competent Person Certification. These topics are among the most hazardous construction operations in the industry today. Emp... Fall Protection and Ladder Safety This Hands-On course provides in-depth practical training for both ladder safety and fall protection on conventional and unconventional applications and is based on the latest OSHA and ASME standards ... Low to High Voltage Cable Splicing and Terminations Splices and terminations, which are always a vital part of any cable system, become more susceptible to failure at higher voltages. Whether splicing or terminating is accomplished by the use of hand-a... Power Quality and Harmonics Nearly all electrical devices have power supplies that may cause a disturbance to the current sine wave of a power source. Most published surveys show that 65-85% of the power quality problems are the... 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Today's congested underground environments with the massive deployment of fiber optic cables, existing copper in the ground, undergr... Cisco ONS 15454 SDH Turn Up, Test, Provisioning, and Operation The Cisco ONS 15454 SDH is a fast and powerful, yet easy to use optical platform that lowers the cost and increases the efficiency of bandwidth delivery within optical transport networks. The Cisc... RF Interference This extensive course is geared to resolve problems and is a must for Radio Frequency Engineers and Field Support Technicians. First it is necessary to fully understand the radio technology in use and... OSHA 30-Hour General Industry The OSHA-30 General Industry training is an in-depth safety course that dispenses comprehensive education and awareness on an extensive range of essential safety topics based on OSHA general safety an... RF Interference Testing & Troubleshooting Mobile cellular telephone systems are today universally used throughout the developed world. The key issue in many locations however is the lack of good coverage. In some cases this is caused by topog... Bucket Truck Safety and Operations Based on OSHA & ASME Standards Our Hands-On Aerial Lift and Bucket Truck Operator Training course is based on the latest OSHA and ASME standards and requirements. Bucket trucks provide aerial access to hard to reach locations fo... VSAT Installation and Operation Certification This course provides learning and practice in VSAT satellite networks, from the standpoint of remote-site installation and operation. Satisfactory completion of this course qualifies a technical indiv... BGP Routing This Hands-On course on BGP Routing (Border Gateway Protocol), from the basics of how it works through to advanced issues such as route reflectors, policy, filtering, route selection and routing regis... Norstar Modular ICS This Technician level course is designed for personnel responsible for completing programming records, installing, programming and/or troubleshooting Norstar MICS systems. For employees with a good... Fiber Optics for Todays Industry Applications This Hands-On course is designed to provide technicians with a practical understanding and Hands-On Experience of fiber optic theory and fiber optic applications. This would include using Fiber Op... Avaya CS1500 Centrex This Hands-On course covers how to implement Centrex features in the CS 1500 and will include both configuring the CS 1500 for TDM lines and VoIP lines, as well as setting up telephones. The Hands... Asbestos Awareness OSHA's regulation 29 CFR 1910.1101... Occupational Exposure to Asbestos requires that all employees who could come into contact with materials that might contain asbestos be given appropriate training... Digital TV Systems and Next Generation Networks For Digital Switchover This Training Series provides a modular program of training to be run over a period of 14 days. The aim is to provide 1 day and 2 day modules of training aimed at providing a fast overview for enginee... LTE - Long Term Evolution With 3G mobile technology already rolled out by over 200 operators in over 80 countries, preparations are well under way to create the next generation of mobile technology. The UMTS standards body,... LTE Core Network The goal of the LTE SAE from the 3GPP is to achieve a high-data-rate, low-latency, packet-optimized system that supports multiple access technologies. Long Term Evolution, as defined in the 3GPP R... LTE Air Interface and E-UTRAN This course which covers the major area of LTE’s (Long Term Evolution) Evolved UMTS Terrestrial Radio Access (E-UTRA). Mainly the Physical layer but the RLC, PDCP and MAC layers and interaction are i... Antennas for LTE (Long Term Evolution) and 4G For around a hundred years, single antennas have been used, dipoles, etc. for wireless communications in the last ten years, however, this has all changed and multiple antenna system. Different typ... The Use of Diameter in 3GPP Charging This extensive course has become a very high demand need today, as it starts by introducing delegates to the concept of the next generation of AAA server (after the traditional RADIUS) called Diamete... LTE Charging Management and Charging Applications The traditional telecommunications billing paradigm of time and distance has been under attack in both fixed and mobile networks for some years and new, more sophisticated charging systems are being d... Mobile Terminal Location Detection Services There are a number of mobile applications that requires that a central server be aware of the location of the mobiles which are using that application. Often GPS is available but this is not alway... DVB-T2 and MPEG Essentials for Digital Terrestrial Broadcasting Governments everywhere are moving towards Analogue Switch Off in TV broadcasting. Digital Video Broadcasting standards for use terrestrially as well as over satellite and cable have been available for... Programmable Logic Controllers (PLCs) and SCADA Systems This extensive course covers the essentials of SCADA and PLC systems, which are often used in close association with each other. A selection of case studies are used to illustrate the key concepts wit... Carrier Wireless Systems This course provides a detailed scope of modern mobile and cellular network technologies used for second generation, 2G+, 3G and 4G networks. It provides an understanding of the structure and impleme... Data In The Loop-Analog DS0 This Hands-On course is designed to give the student a working knowledge of data circuits with a focus on the local loop aspects of these circuits. The material covers basic telephony as it is app... Real Time HD and 3D IPTV - Encoding and Distribution over RF and Optical Fiber This course provides systems engineers and integrators with a fast technical overview of current state of the art technology for capture, encoding and distribution of High Definition (HD) and 3D telev... Voice Over LTE LTE promises greatly accelerated data rates — even when mobile users are traveling at hundreds of kilometers per hour. However, as LTE moves from the labs into actual deployments, debates over the... Protective Relays This is a comprehensive Hands-On course stressing protective relaying application and reliability to minimize production down time due to power outages. This course covers basic relay operating princi... Electrical Circuit Breakers This electrical circuit breakers maintenance training course will discuss application, installation, maintenance and testing issues related to low, medium and high-voltage switchgear and electrical ci... Avaya Session Manager Administration This course covers the use of Session Manager to unify the services and applications critical to your enterprise communications solution. Learn how to manage and administer Session Manager in this ... Arc Flash NFPA 70E Compliance Prevent Injuries, Save Lives & Reduce OSHA fines Implement NFPA 70E for Electrical Arc Flash Safety. OSHA requires all employees working around 50v or more to be trained in Arc Flash Electrical safety... Cisco ASR 9000 Aggregation Services Router Series Essentials (ASR9k) This instructor-led course introduces you to the features and functions of the Cisco® ASR 9000 Series platforms. Through a combination of lecture and Hands-On labs, you will gain an understanding of a... VMware View Virtual Desktop Deployment VMware View class offers participants the most extensive training available in the Installation, Configuration and Management of VMware View 5. Each participant will work Hands-On with real servers to... Pole Climbing & Pole Top Rescue This 5-day course will have the participants learn and certify the safe methods of pole climbing, pole top rescue and CPR/First Aid. They will perform multiple Hands-On exercises that would be used in... Modern Mobile and Long Term Evolution (LTE With 3G mobile technologies already rolled out by over 200 operators in over 80 countries, standards bodies, manufacturers and operators are looking towards the next generation of mobile technology. T... Authorized Tower Climber and Rescue This Hands-On course meets requirements set by OSHA and NATE for the Tower Industry. The main objective of this Hands-On Authorized Climber and Rescue Training course is to prepare individuals with... DMS100/ISDN-PRI Turn-Up, Testing and Maintenance Objectives: Upon completion of this course you will be able to: * Define ISDN PRI, identify its capabilities, and explain how it works * Identify the ISDN PRI hardware architecture * ... Troubleshooting LTE with WireShark This extensive Hands-On course is aimed at Field Service technicians, Systems Engineers, Systems Specialists, Integrators, Developers, Designers, Customer Support and Systems Delivery Project Engineer... Avaya Aura Messaging Implementation This extensive Hands-On course covers Avaya Aura® Messaging and to implement it. Avaya Aura Messaging is the latest to Avaya's messaging portfolio. You will learn about hardware and architecture, ... Avaya Aura Messaging Administration, Maintenance, and Troubleshooting This Hands-On course covers the key concepts of Avaya Aura Messaging administration, maintenance, and troubleshooting. The main focus is on basic administration, maintenance, and troubleshooting ta... Evolving Telecommunications to Triple Play: IPTV, VoIP and TV Delivery Systems for System Engineers-DataCom With the introduction of Next Generation Networks to telecommunications carrier infrastructures, customers expect a full range of Triple Play services. These include High-Speed Internet Access, Voice ... Pole Top and Bucket Truck Rescue Certification The reaction to emergencies can be life or death situations. Pole top and bucket truck rescue training teaches the skills necessary to save another person’s life. This course will give actual Hand... Copper (LEAD/POLY) Cable Repair This Hands-On course is suited for the technician who will be responsible and working with LEAD/Poly cables in an Outside Plant environment. This course is designed for the proper handling and Hands-O... Authorized Tower Climber This Hands-On Authorized Tower Climber Certification course is designed to prepare individuals with little or no experience to be able to safely climb and work on various types and size towers. This ... DMS100 MAPCI Day-to-Day Operations This extensive course will provide the skills required to perform testing and maintenance of trunks in the DMS100 Switch and will provide skills required to troubleshoot and correct area code trouble ... Electrical Protection for Communication Systems Electronic communication systems located in outside plant, and sheltered applications can suffer severe damage from power faults and lightning unless the protection is adequately specified, installed ... JavaScript Programming This Hands-On course provides the knowledge necessary to design and develop dynamic Web pages using JavaScript. It introduces students to JavaScript and how the language can be used to turn static XHT... Web Site Development with HTML/JavaScript This Hands-On Web programming course provides a thorough introduction to implementing a full-featured Web site on the Internet or corporate Intranet, including implementation of dynamic content using ... Nortel/Avaya SL-100 Operations, Administration and Maintenance This extensive course will provide the skills required to perform testing and maintenance of trunks in the SL-100 Switch and will provide skills required to troubleshoot and correct area code trouble ... IPv6 IPv6 is the next generation Internet Protocol, extending network capabilities to support the strenuous demands of modern applications while creating a platform for future growth and innovation. In... Project+ and MS Project Combo ... T1-T3-Ethernet ... Ethernet Transport This course teaches the functionality of Ethernet, as well as the standards, types of equipment, the provisioning process and various network architectures. Having in-depth practical knowledge of E... Recovery Planning Expert This extensive course is designed to provide an operational basis for all facets of disaster recovery and continuity-contingency planning through information delivery and practical Real-World Experien... CyberSecurity Simplified This Hands-On 5 day course provides an in-depth perspective on the challenges of designing a CyberSecurity programs, implementing secure systems, and other factors needed for a comprehensive CyberSecu... DIACAP to DIARMF Transition This Hands-On training will provide a base understanding of the pending transition from DIACAP to DIARMF. Our training is based on Federal, DoD and commercial clients. In compliance with the Federal I... DIACAP Advanced This Hands-On course is geared toward attendees that want to gain an improved understanding of the DIACAP. The course provides an overview of DIACAP requirements, documentation, and associated process... OSP Engineering & Planning This extensive 5 day course was designed for those new to local loop planning and engineering, this course begins with the basic concepts such as outside plant components and loop transmission. It ste... OSPF and BGP Basics This Hands-On course covers the main concepts of Interior and Exterior Gateway protocols, OSPF and BGP4 and the fundamental BGP configuration as well as specific BGP issues such as creating a routing ... OSPF and BGP Advanced This Extensive Hands-On course Advances attendees to the main Interior and Exterior Gateway protocols, OSPF and BGP4. This course will cover configuration, design, monitor, and troubleshooting of OSPF... Multicasting Implementation and Troubleshooting The real time transfer of information from source to many receivers is increasingly a requirement of modern networks. While it is possible to transfer information with simple client server techniques ... Implementing and Managing Microsoft Server Virtualization In this extensive Hands-On course, you will gain the knowledge and skills to deploy and manage a server virtualization environment using Microsoft technologies. You will learn to deploy and manage... Utility Pole Climbing This Hands-On extensive course is needed in order to climb safely and efficiently, a lineman needs to understand and practice climbing techniques. This course introduces two methods used for climbing ... Solaris System Admin Part I and II Accelerated This training program provides students with an accelerated schedule. Through a combination of new content, lab exercises, and top notch presentations, students will be integrated in the world of Sola... CCNP ENCOR - Implementing and Operating CISCO Enterprise Network Core Technologies The course will prepare you for the Implementing Cisco Enterprise Advanced Routing and Services (300-410 ENARSI) exam, which leads to the new CCNP Enterprise and Cisco Certified Specialist – Enterpris... CCNP ENARSI - Implenting CISCO Enterprise Advanced Routing and Services Learn to install, configure, operate and troubleshoot a Cisco enterprise network including advanced routing and infrastructure technologies. The ENARSI - Implementing Cisco Enterprise Advanced Rout... CCNP Course 3 TSHOOT - Troubleshooting and Maintaining Cisco IP Networks Revised CCNP Curriculum and Exams Cisco has redesigned the CCNP courses and exams to reflect the evolving job tasks of global network professionals. Course 1 ROUTE v1.0 Implementing Cisco IP Rou... MCITP: Server Administrator / MCSA: Windows Server 2008 Accelerated This Hands-On Accelerated course will prepare Microsoft professionals for the Microsoft Certified IT Professional (MCITP): Server Administrator / Microsoft Certified Solutions Associate (MCSA): Window... Red Hat System Administration II with RHCSA Exam Designed for IT professionals working to become full-time Red Hat Enterprise Linux system administrators, this course is a follow up to Red Hat System Administration I (RH124), includes the RHCSA exam... Cisco UCM Business Edition 5000 and 6000 Implementation and Administration This Hands-On course focuses on the initial configuration, verification, administering and basic troubleshooting of Cisco Unified Communications Manager Business Edition 6000. There is a strong em... Cisco UCM Business Edition 5000 and 6000 Installation and Configuration This Hands-On course is focused entirely on the Installation and configuration practices of the Cisco Business Edition 5000 and 6000 solutions. This system is designed for organizations with up to 10... Outside Plant Intro-Level Technician This Hands-On course is a must for persons entering the Field of Telephone Communications Inside and Outside Plant Facilities. In the first part of this course, students will learn about basic electri... TeleCom Pole Climbing / Ladder Safety T-T-T This Hands-On 3-day course will train and certify the participants how to safely and effectively deliver this training to new hires and anyone interested in/and working on or around telecommunication ... Telephony Maintenance This Hands-On course covers an in depth knowledge of telephony maintenance and related diagnostic equipment used in Telephony Maintenance. Attendees will be able to understand and have the Hands-On s... BCM50/450 System Configuration and Maintenance This Hands-On course is designed for technicians and administrators who operate and maintain BCM50 and BCM450 Release 5.0 or 6.0 systems, students will learn to configure system settings, sets, and se... Avaya IP Office 500 Initial Set-Up and Maintenance This Hands-On course will cover basic equipment components. We will cover system setup from “out of the box” to rack mounting the system at the customer premise. We will cover installing phones and pe... Programming in Visual Basic with Microsoft Visual Studio Our Hands-On course will cover Visual Basic language syntax, program structure, and implementation by using Microsoft Visual Studio 2010 and the Microsoft .NET Framework 4.0. In this course, you'll ga... CIPT1 - Telephony v8.0-v9.0 Part 1 This Hands-On Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v9.0 course prepares you for implementing a Cisco Unified Communications Manager solution at a single-site environment. ... CIPT2 v9.0 - Implementing Cisco Unified Communications Manager Part 2 Thia Hands-On course Implementing Cisco Unified Communications Manager, Part 2 (CIPT2) v9.0 prepares you for implementing Cisco Unified Communications solution in a multisite environment. It covers gl... Calix E7 Maintenance and Troubleshooting Virtual This extensive Virtual Live Instructor-led course provides the skills required to perform detailed maintenance and troubleshooting on the Calix E7® optical network, including the various OLTs and ONTs... Avaya Communications Manager 6.2 This Hands-On course will provide attendees the practical skills and the knowledge needed to maintain and troubleshoot voice terminals and Advanced system features on AVAYA Communications Manager 6.2.... Mitel 3300 Initial Set-up and Maintenance ... IPTV over Fiber for CPE Installation and Troubleshooting This Hands-On course provides an indepth look at IPTV Services deliver over Fiber Optics installation for installation technicians and technical support staff. IPTV generally includes the delivery of ... 5ESS Operations for Field and Control Center This Hands-On 5ESS Operations for Field and Control Center (NOC, NRC, SCC, CCC, etc.) course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. N... IP Office 500 VM Pro ... 5ESS Trunk Testing Provisioning and Maintenance This Hands-On course, Trunk Testing – Provisioning and Maintenance, begins with an overview of the 5ESS Switch and the telecommunications Trunking Network. This overview includes 5ESS Switch Modu... 5ESS Emergency Action and Recovery This Hands-On 5ESS Switch Emergency Action and Recovery course begins by presenting the 5ESS Switch structure, Administrative Module basics, Communication Module basics, Switching Module basics and pu... 5ESS TLWS and Testability Live Virtual This Hands-On course, 5ESS TLWS and Testability, presents metallic (POTS) line testing, Digital ISDN (DSL) testing and basic Message Trunk testing via 5ESS Trunk and Line Work Station (TLWS), Suppleme... 5ESS ISDN BRI Provisioning and Maintenance This Hands-On ISDN Basic Rate Interface (BRI) Provisioning and Maintenance course begins by presenting the theory and structure of ISDN BRI services. This includes: ISDN Components, ISDN Connections,... 5ESS ISDN PRI Provisioning and Maintenance This Hands-On ISDN Primary Rate Interface – Provisioning and Maintenance course starts with an overview of the 5ESS Switch and Integrated Services Digital Network (ISDN) basics. This brief review inc... Implementing and Configuring the Cisco Identity Services Engine (ISE v1.1) (SISE) The Implementing and Configuring the Cisco Identity Services Engine course provides security and system engineers and administrators an intensive hands-on experience in setting up, deploying and manag... Avaya CM - Communications Manager Turn-Up and Configuration ... Avaya Communications Manager 6.2 S-A-M-T This Hands-On course is geared for System Administrators and Technicians with little or no previous Avaya Telecom experience, with responsibility for programming, maintaining and troubleshooting Avaya... Drivers Safety for Telecos ... DMS-100 Advanced MAPCI Navigation & Maintenance This extensive follow-on course from our 3-day DMS100 MAPCI Day-to-Day Operations course provides the additional and advanced skills required to perform testing, maintenance, clearing alarms and level... DMS-10 Maintenance and Troubleshooting Part I This extensive course provides the skills required to understand and perform general and day-to-day maintenance and troubleshooting activities on the DMS-10 system. Our Hands-On non-intrusive exer... DMS-100 Maintenance & General Overview ... WiFi & Hotspot Design & Support This course provides a Hands-On introduction to staff who will be responsible for planning, designing and supporting WiFi Networks and WiFi Hot-spots. ... Cable IPTV Installation and Service This Hands-On Cable IPTV Installation and Service for Telecommunications course covers the knowledge needed to install and troubleshoot video services. This course will provide a comprehensive over... Shell Scripting Korn, Bourne and BASH This Hands-On course is highly interactive and consists of theory with plenty of Hands-On practical content. This course will provide programmers and UNIX / Linux Support Staff with the skills necessa... UNIX & Linux Essentials This Hands-On course provides technical staff new to UNIX and Linux with a sound appreciation of the operating system. The course provides attendees with knowledge and confidence in the most useful U... UNIX C Shell Programming This Hands-On course will provide programmers and integrators with the skills necessary to construct extensive UNIX shell scripts. Attendees will confidently be able to put together and maintain compl... Windows to Linux Migration for Support Personnel This Hands-On course is highly interactive and consists of theory with plenty of hands on practical content. It will provide support staff new to LINUX with a sound appreciation of this powerful opera... OSP Fault Locating - xDSL Install-Troubleshooting This 3-day Hands-On course will teach your technicians both OSP Fault Locating and xDSL Installation, Maintenance and Troubleshooting. OSP Fault Locating and Cable Troubleshooting portion will tea... Core Data Networking for BSTs This Hands-On course will cover PC Hardware and OS. Introduce students to the components and operations of a personal computer. Students would learn the functions of PC hardware and peripheral devices... VDSL/VDSL2 VDSL/VDSL2 is the most powerful member of the xDSL family, capable to provide up to 100 Mbps on a single telephone wire. It provides unmatched flexibility in rate, reach and symmetry to satisfy the in... Building/Campus Premise Cable Design, Installation and Repair (CAT 5-6, Fiber Optics, Coax, Audio Visual Systems)) This Hands-On course offers the Hotel, Resort, Campus, Hospital and Building Industry the ability to become fully versed in all data cabling and audio visual design and installation including CAT 5e, ... NetVanta 7100 Install and Admin ... Pole Climbing Re-Certfication ... 2014 NFPA 70 NEC Essentials This extensive and practical course will improve your ability to use and apply the updated 2014 NEC requirements in your work environment. NFPA's updated 2014 NEC Essentials course features three d... Alcatel 1850 Practical Operations and Maintenance ... Bucksqueeze/Supersqueeze/EZ-Squeeze (Pole Climbing) Certification (any other vendor fall restraints).) This EXTENSIVE Hands-On course will cover the BuckSqueeze, SuperSqueeze and EZ-Squeeze Pole Climbing Fall Restraint Systems (any other vendor fall restraint systems can be covered). This course is de... ArcSight Logger Administration and Operations The ArcSight Logger Administration and Operation course provides you with comprehensive training to quickly configure your Logger and bring it into an operational state. Learning content is specifical... CCNA-Security (IINS 2.0 - Implementing Cisco IOS Network Security) This Hands-On course will cover the design, implementation, and monitoring of a comprehensive security policy, using Cisco IOS security features and technologies as examples. You will also learn a... 5ESS Switch Analysis This course begins with a brief overview of the 5ESS Switch. The 5ESS Analysis tools are presented next and include the 5ESS Plant 24 report, deciphering Output Messages, Output Message Routing, 5ESS... 5ESS Switch Recent Change/Translations/Routing This extensive Hands-On 5ESS Switch Recent Change, Translations and Routing course starts by presenting a brief overview of the 5ESS Switch structure and basic Recent Change navigation. This is follo... Security Awareness This extensive Hands-On course will describe the importance of securing information, and identify the different ways to guard yourself against social engineering exploits. This course will also cover... Telecommunications Bonding, Grounding and Protection for Building Manufacturers ... Comm2 700/800/900Mhz Base Station Mainteneance COM.061.M This course will provide in-depth Hands-On knowledge of all equipment and related diagnostic equipment and will demonstrate the ability to transfer knowledge and skills to learners such that each unde... Fall Protection with 1st Aid and CPR ... NetApp Customized On-Site Training Level I NetApp Customized On-Site Training Level I Administration, Configuration, Set-Up for Site Storage Services... Ladder Safety This Hands-On course provides in-depth practical training for ladder safety on conventional and unconventional applications. When work is performed on elevated surfaces or during construction and s... FTTx Outside Plant Design & Planning (On-Site or Virtual Live Instructor) This extensive course can be delivered On-Site or our Virtual Live Instructor-led option and covers all the design options available for a FTTx design, how to analyze them economically and effectively... Pole Climbing / Pole-Top Rescue Re-Certification This 1-day Hands-On course will Re-Certify "experienced climbers" on both Pole Climbing and Pole-Top Rescue. We will have the participants review the safe methods of pole climbing and Pole-Top Rescue ... PMP/PMI Exam Prep Boot Camp This extensive Hands-On PMP/PMI Exam Prep Boot Camp course will prepare attendees to pass the PMP or CAPM exam(s). In this course, you'll gain the essential preparation needed to pass the PMP/PMI ... Bonding and Grounding - Electrical Utilities Our 2-day Hands-On Electrical Grounding and Bonding course highlights one of the most important but least understood articles in the National Electric Code - Grounding and Bonding. Simply put, proper ... Managing Unified Access Networks with Cisco Prime Infrastructure This course establishes a strong foundation in managing the full range of Cisco wired and wireless infrastructure using Prime Infrastructure. During this course you will also explore the Applicat... Implementing Adv. Cisco Unified Wireless Security (IAUWS) This instructor-led course, designed to help you prepare for the CCNP wireless certification, a professional-level certification specializing in the wireless field. The goal of the course is to pr... Administering Windows Server 2012 R2 vD Get Hands-On instruction and practice administering Windows Server 2012, including Windows Server 2012 R2, in this 5-day Microsoft Official Course. This course is part two in a series of three cour... DMS-100 System Maintenance and Troubleshooting-8 This extensive 8-day course provides the skills required to perform testing and maintenance of trunks and lines with the help of documentation on the DMS-100 system. Our Hands-On non-intrusive ex... Ciena 6500 Maintenance and Troubleshooting This Ciena 6500 Maintenance and Maintenance Course is designed to provide any student with a solid understanding of the 6500-series platform and its many features and options. The role of a 6500 netw... OSP Design, Engineering and Planning (Copper/Fiber) This extensive course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper, traffic engineering, municipa... Column/Pole Climber Rescue This extensive Hands-On Column/Pole Climbing Rescue training is applicable to those in the industry that climb metal columns such as vertical I-beams and poles as seen in the utility field. This cours... Designing Modern Optical Transport Networks Fiber optic systems are a key part of new communications services. Their success depends upon good design. This course provides a basic understanding of Fiber Optics, describing different Fiber types,... Distribution & Design for Telecomunictions Systems Learn How to design and Plan Telecom Distribution Systems. This course is an intensive hands-on course focused on the design of structured cabling systems. You will design telecommunications spaces... RF - Radio Frequency Awareness This course, as prescribed by industry and OSHA standards, provides a basic awareness level understanding that allows the towerhand to recognize and identify RF safety hazards that may be present, ... CPR/First-Aid/Defensive Driving Practical-Tech ... NEC 2017 Analysis of Changes This extensive course is taught by our SMEs (Subject Matter Experts) on the NEC® code-making panels, this comprehensive course is a must-take course. Whether running power to a new piece of electr... OSP Overview for Engineering and Planning Safety Splicing Tools and Techniques Cable Prep for Splicing Inside a Cable Inside a Splice Case Repair Strategies and Considerations Aerial OSP Plant Maintenance Building Entrances and Termina... CO (Central Office) Bonding, Grounding and Power ... Fall Protection Competent Person Certifcation This Hands-On Competent Person 24 hour (3-Day) intensive course addresses the statutory requirements under OSHA focusing on 29 CFR1926 Subpart M – Fall Protection and the ANSI standard Z359.2-2007... MS Project 2013 Level 1-2 Combo This course is designed to combine both MS Project 2013 Level I and Level 2 into one combined course to familiarize you with the basic and advanced features and functions of Microsoft Project Professi... RoofTop Safety and RF Awareness This extensive Hands-On course provides a comprehensive fall protection training program for a communications provider that generally works from roof tops and extension ladders greater than 40 feet. I... Installation Bonding and Grounding for TeleCom MN Lic 2104678 The State of Minnesota Board of Electricity requires that technicians doing electrical work in a residence or commercial building must hold an Electricians License. This includes low voltage systems,... NEC for TeleCommunications The State of Minnesota Board of Electricity requires that technicians doing electrical work in a residence or commercial building must hold an Electricians License. This includes low voltage systems,... DMS-100 TRAVER This Hands-On course provides the skills required to build understand the TRAVER tool with the help of documentation on the DMS-100 system. Our non-intrusive exercises teach the students to format ... DMS-100 System Trunk and Line Maintenance This extensive Hands-On course provides the skills required to perform testing and maintenance of trunks and lines with the help of documentation on the DMS-100 system. Our non-intrusive exercises... DMS-100 System Trunk and Carrier Testing This Hands-On course provides the skills required to perform testing and maintenance of trunks and carrier facilities with the help of documentation on the DMS-100 system. Our non-intrusive exerci... Overhead Line Maintenance Safety This Hands-On course examines hazards that may be present during overhead line maintenance operations. The course also introduces protective equipment designed to create a barrier between linemen and ... Hands-on Setting and Replacing Poles This Hands-On course presents some of the equipment and methods that can be used to set utility poles. This course describes three methods for digging holes, and outlines both power-operated and manua... Aerial Telephone Line Placement and Safety This Hands-On course is designed for Telecom cable placing and power avoidance safety. You will be taught how to set up cable attachments to poles while maintaining proper power clearances, how to... GTD-5 Overview (Hardware) Intended for surveillance and central office personnel who need to report issues or act as first-response to various alarms, the general design concept and architecture of the GTD-5 is discussed with ... GTD-5 Maintenance and Troubleshooting An accelerated version of the traditional Nokia (formerly AG Communication Systems) GTD-5® maintenance and troubleshooting course with updated, full-color block diagrams and frame images. This cou... GTD-5 Advanced Support (Hardware) As OEM-support options dwindle, it has become more important than ever for telco personnel to resolve network faults on their own, including the most difficult ones. BTS recognizes the challenges of ... GTD-5 Operations Gateway (Hardware) This important device is the key of the Extension Complex, and has helped modernize the GTD-5 by performing many key roles in daily switch operations such as AMA and billing record recording, alarm in... GTD-5 Line and Trunk (Database) Learn about the GTD-5's nomenclature and how to add, change and delete directory numbers, basic digit collection and translation, and how switch-based features including CLASS features are assigned (l... GTD-5 Centrex (Database) Emphasizes business features such as those used in hunt groups, BRI lines, and for digital, PRI and SS7 trunk groups used to connect to PBX or other switch devices. Also teaches different types an... GTD-5 Equal Access (Database) Inter- and Intra-LATA translations are emphasized, with several different variations and methods to set-up for each. The difference between direct telco trunking and in-band or SS7-based equal access ... GTD-5 SS7, AIN and LNP (Database) Demonstrates the difference between direct trunking, SS7 direct trunking (F links) and signal transfer point (STP)-controlled trunks (using A links), and how to build a trunk group and the necessary d... RoofTop Safety This extensive Hands-On course provides a comprehensive fall protection training program for a communications provider that generally works from roof tops and extension ladders greater than 40 feet. I... EWSD Nokia (Siemens) Virtual Switch Maintenance and Troubleshooting The Nokia (formerly Siemens) EWSD Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended a... Special Circuits for Santa Clara Valley Water District ... Litespan-2000 and 2012 Series Maintenance & Troubleshooting The Litespan-2000 Maintenance & Troubleshooting course provides extensive information on the design, use, and maintenance of the Alcatel/DSC Litespan-2000 and Litespan-2012 (OC-12) Digital Loop Carrie... Advanced Fiber Optics, Residential WiFi Installation and CAT Installer Certification ... Fiber Optics and Splicing Fundamentals ... CISSP Certification Prep The CISSP training is an advanced course designed to meet the high demands of the information security industry by preparing students for the Certified Information Systems Security Professional (CISSP... CCNA Routing and Switching Accelerated (CCNAX 200-125) The CCNA Routing and Switching Boot Camp is an accelerated course that merges content from ICND1 and ICND2. Learn how to install, operate, configure, and troubleshoot basic IPv4 and IPv6 networks. ... Indoor Wi-Fi & Wired Networking - Fundamentals Networking and Wi-Fi equipment is ubiquitous in telecom, and continues to evolve with new standards and features. It has become more important than ever for telco personnel to be competent with the se... DMS 100/200 Translations and Trunk Maintenance This intensive course provides the skills required to understand basic switch translations and the maintenance of trunks with the help of documentation on the DMS-100 and DMS-200 systems. Our no... DMS-100/200 Switch Overview, Hardware, Maintenance and Troubleshooting This extensive course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Nortel DMS-100/200 sw... Nortel PBX Meridian 1 OAMPT 11c, 61c, 81c and CallPilot The primary Hands-On focus will be on extensive hardware breakdown and overview of each systems Core Processor-IODU-C / System Controller layout and interface to trunking and stations. Peripheral over... Fiber Optic Splicing / OSP Fault Locating and xDSL Troubleshooting ... REACT2000-2001 Testing & Troubleshooting This Hands-On React2000-2001 course can be taught to testers that are experienced as well as employees in the beginning stages of testing. The React200-2001 course could and most likely will require s... Fiber Characterization and Advanced Fiber Optic Testing This Hands-On Advanced Fiber Optic course will give technicians in-depth knowledge of testing and troubleshooting procedures in the long haul and Metro optical networks. Attendees will gain a detai... ETA Fiber Optic Technician Outside Plant (FOT-OSP) Certification This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical unders... ETA Fiber Optic Installer (FOT-FOI) Certification This Hands-On 4-day course (Optional 3 Day without ETA Certification, you will receive a BTS Certificate of Completion) has been customized to provide technicians with a refresher and practical unders... DCO GENBAND (Stromberg-Carlson) Virtual Live Instructor-led Switch Maintenance and Troubleshooting An accelerated version of the traditional GENBAND (formerly Stromberg-Carlson and Siemens) DCO® maintenance and troubleshooting course, this class is designed to jump-start students with little or ... Fujitsu FLASHWAVE 9500 Operations and Maintenance This extensive Live Instructor-led course available for On-Site or Live Virtual delivery provides Fujitsu FLASHWAVE® 9500 Operations and Maintenance Course that is designed to provide any student with... Advanced Underground Utility Locating - Beyond the Basics This is an Advanced Hands-On follow-up course that requires the completion of our Underground Utility Locating course. This is a follow on course and is geared toward the experienced locator and is... Field OVQ Underground Utility Locating (Observation, Verification & Qualification) This is a great follow-on course to our Hands-On Underground Utility Locating course that provides locators a real Hands-On Field experience in their specific environment. This course covers, their tr... Advanced WiFi Installation, Testing & Troubleshooting The Advanced Hands-On course is an expansion of the Residential Wi-Fi Best Practices course, and includes comprehensive coverage of past, current and emerging wireless technologies. It includes an in-... OSP Tester, Fault Locating & Cable Troubleshooting This 2-day Hands-On course will teach your technicians to operate and fully understand the menus on their testing and fault locating equipment. Students will learn loop parameters needed to provide t... CompTIA CySA+ Cybersecurity Analyst This Hands-On CompTIA Cybersecurity Analyst (CySA+) course also prepares attendees for the exam. This exam is an intermediate-level credential for cybersecurity professionals. As attackers have lea... Structured Wiring CAT-5e & CAT-6A Installer This Hands-On course is designed to provide attendees with knowledge on the requirements to meet the TIA 568 standards for structured wiring that is used to support Local Area Networks (LAN’s). Par... Low Voltage Qualified Based on the NFPA 70E Standard This low voltage qualified course focuses on electrical safety training for employees who work on 600V and below. This NFPA 70E based course goes beyond the theoretical to give attendees a complete un... High Voltage Qualified Based on the NFPA 70E Standard Working on or above 600V to 69 kV industrial high voltage distribution systems requires qualification. In this training, attendees learn what it means to be HV qualified and what electrical tasks may ... Cisco IP Phone Provisioning, Adds, Moves, Changes, Features, Apps & Troubleshooting (CUCM, CME or IOS) Cisco Ethernet phone (ephone) technology has become ubiquitous, but feature sets have become more complex with each new phone type and IOS release. Cisco’s emphasis on collaborative technologies, inc... CO Switch Decommissioning & Service Migration Wireline switches are providing a special challenge today: despite ongoing migration to triple-play and wireless technologies, there is still some resilient need for reliable, low-latency POTS telepho... Copper Training Combo-Tech (DS0 Analog/Data-in-the-Loop and T1-T3, and T1 Spanlines/HDSL) DS0 Analog/Data-in-the-Loop and T1-T3, and T1 Spanlines/HDSL... OSP Eng. Live Virtual Design, Engineering and Planning (Copper/Fiber) This extensive Virtual "Live" Instructor-Led course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper,... DMS-100 System Maintenance and Troubleshooting Live Virtual The Nortel DMS-100 is still one of the most common switches installed in the world today, and remains so due to its high reliability and low-latency for voice circuits. This extensive Virtual “Live... DMS-10 System Maintenance and Troubleshooting Live Virtual This extensive Virtual "Live" Instructor-Led course provides extensive information on the design, maintenance, and troubleshooting of the Nortel DMS-10 switching system. Widely recognized as the w... Nortel PBX Live Virtual Meridian 1 OAMPT 11c, 61c, 81c and CallPilot This extensive Virtual "Live" Instructor-Led course will focus on extensive hardware breakdown and overview of each systems Core Processor-IODU-C / System Controller layout and interface to trunking a... 5ESS Live Virtual Operations for Field and Control Center This extensive Virtual "Live" Instructor-Led course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. Next, the Central Office Power configurati... Pole Climbing and Ladder Safety with Pole Climbing ReCertification ... Virtual Internetworking Essentials (Live Instructor-Led) This extensive Virtual Live Instructor-led course introduces the telecom professional to the data and networking environment. The growth of the information age is being driven by Internetworking. This... PDH/SONET/SDH Networks The Understanding PDH/SONET/SDH Networks course has been developed to quickly on-board those new to telecom transport. While PDH and SONET are the main focus of the course, SDH is also explored and co... CompTIA Network+ Certification (Virtual Live Instructor-Led ) This extensive Virtual Live Instructor-led CompTIA Network+ meets the NEW DoD Directive 8140 requirements and the latest version (N10-007). This course will provide official CompTIA Virtual Live E... CompTIA Security+ Certification (On-Site OR Virtual Live Instructor-Led) This extensive Virtual Live Instructor-led CompTIA Security+ meets the NEW DoD Directive 8140 requirements and the latest version CompTIA Security+ (SY0-501) English language exam will retire on July ... Virtual CO Switch Fundamentals This extensive Virtual "Live" Instructor-Led course provides the absolute foundation needed for any CO (Central Office) Personnel that plans on going through an specific Switch training. Understand... Familiarization of Buried Outside Plant Construction for Telecommunications This High-Level Overview course covers the basic overall knowledge, safety and skills required to understand Buried (OSP) Outside Plant Construction in Telecommunications today. Terminologies, stan... Tellabs 1000 (UMC1000) LIVE Virtual System Maintenance & Troubleshooting The Tellabs® 1000 (UMC1000) Maintenance and Troubleshooting Course (formerly the AFC UMC1000) is designed to provide any student with a solid understanding of the various aspects of the AccessMAX/MSAP... ScrumMaster Certification (CSM) Our Certified Scrum Master Certification training course provides the specific skills, behaviors and the mindset necessary to become a successful Certified ScrumMaster and servant-leader. Through trai... Copper Cable Maintenance & Repair ... TIRKS Circuit Design Fundamentals This in-depth course teaches the fundamentals of Special Services circuit design using TIRKS. Participants will acquire essential TIRKS manipulation skills and circuit design fundamentals via a series... Central Office POTS/DSL/Span Frame Wiring Distribution frames within a typical Central Office are simple in principle, but the multitude of frame types, block designs, and different switching hardware can create real challenges to the technic... Wireless Networking for Telecom Technicians This extensive Hands-On course is a must for persons entering the field of WiFi Networking and Telecommunications. Students will learn about the building blocks of all networks, including the OSI and... TIRKS Circuit Design ISDN This course teaches ISDN circuit design fundamentals. The participants will design several ISDN circuits using TIRKS.... CAT -6A (5-6-7) LIVE Virtual Instructor-Led Premise Cabling Installer Certification This extensive Virtual "Live" Instructor-Led course recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job... CompTIA CySA+ Cybersecurity Analyst This extensive Virtual "Live" Instructor-Led CompTIA Cybersecurity Analyst (CySA+) course also prepares attendees for the exam. This exam is an intermediate-level credential for cybersecurity professi... (CDL) Commercial Driver License Test Prep When preparing for a commercial driver’s license (CDL), simply reading through the CDL’s drivers manual or depending on your driving experience alone will not provide you with the necessary informatio... NFPA 79 Training - Electrical Standard For Industrial Machinery NFPA 79 Training - Electrical Standard For Industrial Machinery - Our 16-hour Instructor-Led, course teaches proper production equipment uptime and reliability. This course is designed for employees w... MSHA PART 48 A/B This is an extensive Hands-On mandatory course, since the mining industry presents hazardous working conditions to both new and current miners. Because of this, MSHA requires specialized safety traini... Basic Telephony and TeleCom Electronics This 3-Day Hands-On course is a must for persons entering the field of telephone communications. In the first part of this course, students will learn about basic electricity and telecom electronics a... Basic Electricity Today, Modern Industrial Plants, Power and Electric Companies and all Network and Telecommunication companies contain a great deal of electrical equipment that needs to be understood, maintained and r... Flagger Certification The Hands-On Flagger Certification Training Course is designed to teach work zone personnel assigned to traffic control duties. During the course, participants are instructed on proper flagging techni... Virtual Fiber Optics Updates and Standards with Advanced Q and A for ETA Re-Certification This extensive Virtual LIVE Instructor-Led course will provide the necessary 24 hours to qualify you for the ETA re-certification course, required to be taken every four years. This course will cov... UL 508A Standard for Industrial Control Panels The introduction of the new Article 409 for Industrial Control Panels in the 2005 edition of the National Electrical Code (NEC) drew increased attention to installations of industrial control panels. ... Pole Top and Bucket Truck Rescue Verification of Skills Certification The reaction to emergencies can be a life or death situation. That's why this course is vital to any utility worker. Our Pole Top and Bucket Truck Rescue Verification of Skills training covers the lat... 5ESS TLWS and Testability 5-Day Live Virtual This Hands-On course, 5ESS TLWS and Testability, presents metallic (POTS) line testing, Digital ISDN (DSL) testing and basic Message Trunk testing via 5ESS Trunk and Line Work Station (TLWS), Suppleme... Customized OSHA 10 for Telecom: Electrical, Vehicle / Traffic, Boom Lift, Manhole / Confined Space, Trench, RF, Hazardous, PPE Safety and Central Office AC/DC Power ... CompTIA Network+ Certification This extensive Virtual Live Instructor-led CompTIA Network+ meets the NEW DoD Directive 8140 requirements and the latest version (N10-007). This course will provide official CompTIA Virtual Live E... Load Securment This extensive course is a must for anyone working around or involved with the safely of securing loads. This training provides operators with an introduction to specific load and tie-down techniques ... Fall Protection This Hands-On course provides in-depth practical training for Fall Protection on conventional and unconventional applications and is based on the latest OSHA and ASME standards and requirements. Wh... DMS-10 System Translations, Routing, Trunking along with Troubleshooting Techniques This Hands-On course will provide the skills necessary to perform day-to-day Translations and Routing including methods of Trunking. Determine how to troubleshoot translation failures which cause majo... Ericsson AXE 10 Switch Maintenance and Troubleshooting Course This extensive course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Ericsson AXE 10® swit... Hands-On Automotive Wiring & Repair This Hands-On course contains practical Steps and Procedures in Performing Electrical Diagnostics and Repairs in Vehicles, it contains only the right and recommended methods for Electrical Testing and... Hands-On Automotive Wiring & Repair for Electric (EV) Vehicles This Hands-On course contains practical Steps and Procedures in Performing Electrical Diagnostics and Repairs on Electric (EV) Vehicles, it contains only the right and recommended methods for Electric... Hands-On Wiring Harness This Hands-On course contains practical Steps and Procedures in Performing Electrical Diagnostics and Repairs on Electric (EV) Vehicles, it contains only the right and recommended methods for Electric... Hands-On Tellabs DACS 530 / 532 The Hands-On course will cover the Tellabs 530 / 532L that are considered a 3 / 1 / 0 dacs (digital cross connect system) Input/output ports can be DS3, STS1, E1 or DS1. Cross connects can be managed ... OSHA 10-Hour General Industry ... Hands-On Trenching & Shoring ... Hands-On Substation Maintenance, Testing and Repair This Hands-On course will cover the maintenance, testing, and repair requirements for common substation devices, including power transformers, oil, air and vacuum circuit breakers, switch gear, ground... High Capacity Optical Networks: ROADM, DWDM, CWDM, COHERENT OPTICAL SYSTEMS & RAMAN AMPLIFICATION WDM technology (Wavelength Division Multiplexing) has revolutionized the telecommunications market in the whole world by offering a phenomenal cost-effective increase in the fiber transmission capacit... Central Office Power & Infrastructure This comprehensive "Live" Instructor-Led (On-Site or Virtual) course is designed for Engineers, Central Office Techs, and Installers, plus any others with the responsibility for the installation, main... Virtual Courses LIVE Virtual Instructor-Led Training  Central Office DC Power & Grounding This extensive 2-day "Live" Instructor-Led (On-Site or Virtual) course is designed for Central Office Technicians or others with the responsibility for the installation, maintenance, troubleshooting, ... CompTIA A+ Core Series Core 1 (220-1001) and Core 2 (220-1002) Certification Test Prep (Live Virtual Instructor-Led or On-Site) This extensive Virtual Live Instructor-led CompTIA course meets the NEW DoD Directive 8140 requirements. This course Includes -Testing Voucher with Virtual Testing and Certification on Last Day... GTD-5 Live Virtual Maintenance and Troubleshooting This Virtual “Live” Instructor-Led GTD-5® course is an extensive and accelerated maintenance course with updated, full-color block diagrams and frame images. The course was designed to jump-start stu... CCNP ENCOR - Implementing and Operating CISCO Enterprise Network Core Technologies The course will prepare you for the Implementing Cisco Enterprise Advanced Routing and Services (300-410 ENARSI) exam, which leads to the new CCNP Enterprise and Cisco Certified Specialist – Enterpris... CCNP ENARSI - Implenting CISCO Enterprise Advanced Routing and Services Learn to install, configure, operate and troubleshoot a Cisco enterprise network including advanced routing and infrastructure technologies. The ENARSI - Implementing Cisco Enterprise Advanced Rout... Calix E7 Maintenance and Troubleshooting Virtual This extensive Virtual Live Instructor-led course provides the skills required to perform detailed maintenance and troubleshooting on the Calix E7® optical network, including the various OLTs and ONTs... 5ESS Switch Recent Change/Translations/Routing This extensive Hands-On 5ESS Switch Recent Change, Translations and Routing course starts by presenting a brief overview of the 5ESS Switch structure and basic Recent Change navigation. This is follo... Ciena 6500 Maintenance and Troubleshooting This Ciena 6500 Maintenance and Maintenance Course is designed to provide any student with a solid understanding of the 6500-series platform and its many features and options. The role of a 6500 netw... EWSD Nokia (Siemens) Virtual Switch Maintenance and Troubleshooting The Nokia (formerly Siemens) EWSD Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended a... DMS 100/200 Translations and Trunk Maintenance This intensive course provides the skills required to understand basic switch translations and the maintenance of trunks with the help of documentation on the DMS-100 and DMS-200 systems. Our no... DCO GENBAND (Stromberg-Carlson) Virtual Live Instructor-led Switch Maintenance and Troubleshooting An accelerated version of the traditional GENBAND (formerly Stromberg-Carlson and Siemens) DCO® maintenance and troubleshooting course, this class is designed to jump-start students with little or ... Fujitsu FLASHWAVE 9500 Operations and Maintenance This extensive Live Instructor-led course available for On-Site or Live Virtual delivery provides Fujitsu FLASHWAVE® 9500 Operations and Maintenance Course that is designed to provide any student with... OSP Eng. Live Virtual Design, Engineering and Planning (Copper/Fiber) This extensive Virtual "Live" Instructor-Led course was designed for those new to local loop design, planning and engineering - whether in telecommunications, CATV engineers designing fiber or copper,... DMS-100 System Maintenance and Troubleshooting Live Virtual The Nortel DMS-100 is still one of the most common switches installed in the world today, and remains so due to its high reliability and low-latency for voice circuits. This extensive Virtual “Live... DMS-10 System Maintenance and Troubleshooting Live Virtual This extensive Virtual "Live" Instructor-Led course provides extensive information on the design, maintenance, and troubleshooting of the Nortel DMS-10 switching system. Widely recognized as the w... Nortel PBX Live Virtual Meridian 1 OAMPT 11c, 61c, 81c and CallPilot This extensive Virtual "Live" Instructor-Led course will focus on extensive hardware breakdown and overview of each systems Core Processor-IODU-C / System Controller layout and interface to trunking a... 5ESS Live Virtual Operations for Field and Control Center This extensive Virtual "Live" Instructor-Led course begins with a general overview of the 5ESS Switch with emphasis placed on the Modules and Unit functions. Next, the Central Office Power configurati... Virtual Internetworking Essentials (Live Instructor-Led) This extensive Virtual Live Instructor-led course introduces the telecom professional to the data and networking environment. The growth of the information age is being driven by Internetworking. This... PDH/SONET/SDH Networks The Understanding PDH/SONET/SDH Networks course has been developed to quickly on-board those new to telecom transport. While PDH and SONET are the main focus of the course, SDH is also explored and co... CompTIA Network+ Certification (Virtual Live Instructor-Led ) This extensive Virtual Live Instructor-led CompTIA Network+ meets the NEW DoD Directive 8140 requirements and the latest version (N10-007). This course will provide official CompTIA Virtual Live E... CompTIA Security+ Certification (On-Site OR Virtual Live Instructor-Led) This extensive Virtual Live Instructor-led CompTIA Security+ meets the NEW DoD Directive 8140 requirements and the latest version CompTIA Security+ (SY0-501) English language exam will retire on July ... Virtual CO Switch Fundamentals This extensive Virtual "Live" Instructor-Led course provides the absolute foundation needed for any CO (Central Office) Personnel that plans on going through an specific Switch training. Understand... Tellabs 1000 (UMC1000) LIVE Virtual System Maintenance & Troubleshooting The Tellabs® 1000 (UMC1000) Maintenance and Troubleshooting Course (formerly the AFC UMC1000) is designed to provide any student with a solid understanding of the various aspects of the AccessMAX/MSAP... ScrumMaster Certification (CSM) Our Certified Scrum Master Certification training course provides the specific skills, behaviors and the mindset necessary to become a successful Certified ScrumMaster and servant-leader. Through trai... CCNA Implementing and Administering Cisco Solutions v1.0 The Implementing and Administering Cisco Solutions(CCNA) v1.0 course gives you a broad range of fundamental knowledge for all IT careers. Through a combination of lecture, hands-on labs, and self-stud... DMS-100 Switch Recent Change/Translations/Routing Virtual Live Instructor-led ... CAT -6A (5-6-7) LIVE Virtual Instructor-Led Premise Cabling Installer Certification This extensive Virtual "Live" Instructor-Led course recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job... CompTIA CySA+ Cybersecurity Analyst This extensive Virtual "Live" Instructor-Led CompTIA Cybersecurity Analyst (CySA+) course also prepares attendees for the exam. This exam is an intermediate-level credential for cybersecurity professi... NFPA 79 Training - Electrical Standard For Industrial Machinery NFPA 79 Training - Electrical Standard For Industrial Machinery - Our 16-hour Instructor-Led, course teaches proper production equipment uptime and reliability. This course is designed for employees w... Basic Telephony and TeleCom Electronics This 3-Day Hands-On course is a must for persons entering the field of telephone communications. In the first part of this course, students will learn about basic electricity and telecom electronics a... Flagger Certification The Hands-On Flagger Certification Training Course is designed to teach work zone personnel assigned to traffic control duties. During the course, participants are instructed on proper flagging techni... Virtual Fiber Optics Updates and Standards with Advanced Q and A for ETA Re-Certification This extensive Virtual LIVE Instructor-Led course will provide the necessary 24 hours to qualify you for the ETA re-certification course, required to be taken every four years. This course will cov... Central Office DC Power & Grounding Virtual Live This extensive 2-day "Live" Instructor-Led (On-Site or Virtual) course is designed for Central Office Technicians or others with the responsibility for the installation, maintenance, troubleshooting, ... 5ESS TLWS and Testability 5-Day Live Virtual This Hands-On course, 5ESS TLWS and Testability, presents metallic (POTS) line testing, Digital ISDN (DSL) testing and basic Message Trunk testing via 5ESS Trunk and Line Work Station (TLWS), Suppleme... Virtual Essential Fiber Optics, Splicing, Termination & Testing This Fiber Optic course will give technicians a working knowledge of the various termination methods and testing procedures in the long haul, metro, and fiber to the home (FTTx) systems. Completion... Load Securment This extensive course is a must for anyone working around or involved with the safely of securing loads. This training provides operators with an introduction to specific load and tie-down techniques ... Genband (Nortel) DMS-10 Switch Advanced Support Course The Genband (formerly Nortel) DMS-10® Switch Support course was developed to help telcos continue to support their extensive DMS-10 networks with less reliance upon external resources. As with man... LIVE Virtual DMS-100 Switch Advanced Support Course This extensive Virtual “Live” Instructor-led course provides the skills required to perform support and a high-degree of troubleshooting for the DMS-series of switches. The course begins with a fast... Nokia (Siemens) EWSD Switch Advanced Support Course The Nokia (formerly Siemens) EWSD® Switching Support Course was created to help telco personnel continue to support the EWSD switching system with less reliance on vendor support options. Intended ... Nokia GTD-5 Advanced Support Course As OEM-support options dwindle, it has become more important than ever for telco personnel to resolve network faults on their own, even the most difficult ones. BTS recognizes the challenges of findi... 10 Hour Safety Training for General Telecom Industry on OSHA Standards As a general industry worker, you must be aware of the latest safety standards that are set by the Occupational Safety and Health Administration (OSHA). Designed to allow you to accomplish our 10-Hour... DMS-10 System Translations, Routing, Trunking along with Troubleshooting Techniques This Hands-On course will provide the skills necessary to perform day-to-day Translations and Routing including methods of Trunking. Determine how to troubleshoot translation failures which cause majo... CDL Permit Prep Before you can begin any BTW (Behind the Wheel) driving of a commercial vehicle, even for practice purposes, you must pass the CLP exam. Once your learner’s permit is issued, you are ready to take the... Ericsson AXE 10 Switch Maintenance and Troubleshooting Course This extensive course provides the skills required to perform maintenance and a high-degree of troubleshooting, and will walk the student through a practical understanding of the Ericsson AXE 10® swit... Central Office Power & Infrastructure This comprehensive "Live" Instructor-Led (On-Site or Virtual) course is designed for Engineers, Central Office Techs, and Installers, plus any others with the responsibility for the installation, main...

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