This beginner level course is designed for personnel responsible for installing, programming andor troubleshooting BCM CallPilot or Norstar CallPilot 100150 voice mail systems.
For employees with intermediate or advanced level product knowledge, this course may be used as a refresher to learn about features added in the most recent software versions. Prior to the class, students will be allowed to choose which CallPilot hardware platform and documentation they prefer to use during the training.
The assessment test offered at the end of the course does not grant certification. AvayaNortel does not offer certification on Norstar products. AvayaNortel does not offer certification on BCM CallPilot independently.
Students Will Learn: