Outside Plant Training (OSP)

This 3 day Advanced Hands-On course is designed to give experienced field technicians the opportunity to implement their skills troubleshooting voice and data circuits. This course is based in the field, for technicians to put into action the knowledge and hands-on skill sets gained from our OSP Fault Locating and xDSL courses on real world customer problems and support issues. This course will include troubleshooting outside plant cable, drops and testing and qualifying customer inside wire (which is becoming more and more of a top priority). Emphasis of this course is placed on actual “LIVE IN THE FIELD, PRACTICAL REAL-WORLD TESTING AND TROUBLES ISSUES. Technicians will be engaged to effectively use Test Equipment in the Field. Most technicians in the field today only utilize about 50% of this test instrument’s capabilities; our goal is to have a 100 percent of their test instrument’s capabilities put to use. No sales pitch in this course, just Hands-On In-the-Field Testing & Troubleshooting. Our SME’s have the field experience to find the answers to real live scenarios, providing students with a “Real-World Experience.”

This highly intense Hands-On 2-day or 3-day course, depending on the number of Dryers to be covered. (ADK, Chatlos, Dielectric, or McIntire). Students will gain an in-depth Real-World experience on Air Dryer Technique, Routine Maintenance and Troubleshooting.

This highly intense Hands-On 3-day or 4-day course provides an in depth Real-World experience of Air Pressure and Leak Locating with a Hands-On Lab environment, giving students a Real-World experience using the pneumatic training simulator...

For around a hundred years, single antennas have been used, dipoles, etc. for wireless communications in the last ten years, however, this has all changed and multiple antenna system. Different types of diversity, beamforming, array antennas and MIMO have all emerged onto the wireless scene. They offer better cell capacity, more user throughput, larger cells: too many good things to be true, it seems. However, actual deployments have shown the immense value of current MIMO technology and the potential for the next few years. Technologies such as IEEE 802.11n, Mobile WiMAX, HSPA and LTE are all dependent on their antenna systems for their performance. The newest and therefore most advanced usage is for LTE so some time will be spent on antennas for that technology and its predecessor, HSPA. This unique course starts with a refresher on antenna basics before looking at diversity in all its forms and then diversity, MIMO, beamforming and array antennas.

Prevent Injuries, Save Lives & Reduce OSHA fines Implement NFPA 70E for Electrical Arc Flash Safety This one-day electrical safety training course is designed specifically for those responsible for making decisions regarding employee safety and NFPA 70E regulatory compliance. You will learn what NFPA 70E covers and why everyone is concerned about it. You will learn what options you have when you decide to implement NFPA 70E, and what resource commitments you should anticipate. You will learn from an expert in NFPA 70E who can help answer any questions you may have.

This Hands-On 24 hour course exceeds the minimum requirements set by OSHA for the tower erection industry. The main objective of this Hands-On Authorized Climber and Rescue Training course is to prepare individuals with little or no experience to be able to safely climb and work on various types and sizes of towers. This course assures that the student will develop the knowledge base necessary to safely climb and work on towers, as well as the practical skill necessary to be able to safely perform his or her duty. Employers are required to provide expedient rescue for employees that work at heights. Our tower Climber and rescue courses empower tower climbers and professional rescuers with the tools and knowledge to rescue incapacitated personnel efficiently and safely. This Hands-On course begins with a review of modern fall protection and climbing techniques for towers, and then builds on these techniques with simple and effective rescue procedures. Low student-to-instructor ratios and appropriate splits allow us to customize the curriculum to individual/corporate needs. Designed in cooperation with the Regional OSHA office, this course is designed to meet and exceed all of the recommended training called for in the NATE (National Association of Tower Erectors) guidelines for Qualified Climbers. In order to successfully complete the course, the student must attain a score of 100% on the written final, and must demonstrate proper techniques in all competencies included in the practical skill sets. Upon completion of this course students will receive a certificate of completion and will state 24 hours of Hands-On Training, CECs, and will also receive a Certified Tower Climber & Rescue ID Card, to provide to site supervisors, contractors, inspectors, and anyone that requires proof of certification. The courses are taught by industry experts, and our courses have been recognized and approved by both OSHA and NATE. In addition, CITCA is an approved training provider for Bechtel, American Tower Corporation, Black and Veatch, Verizon, TDS Telecom, AT&T, Sprint, CenturyLink, Southern California Edison, FPL and many others.

Our Hands-On Aerial Lift and Bucket Truck Operator Training course is based on the latest OSHA and ASME standards and requirements. Bucket trucks provide aerial access to hard to reach locations for Utility Companies in all types of environments. The use of Bucket trucks puts operators, personnel and civilians at risk every day. For their protection and your company's protection solid Hands-On reinforced training is a must. Operators need to be confident in the understanding and use of Ariel Lifts and Bucket Truck Operations, and that we Guarantee! This course will provide real-life examples and years of Operator experience, BTS provides Certification and Hands-On practical field operations and testing that is recognized by OSHA and ASME Standards and meets all Requirements.

Course description coming soon...

This course provides a detailed scope of modern mobile and cellular network technologies used for second generation, 2G+, 3G and 4G networks. It provides an understanding of the structure and implementation of network technologies and demonstrates how networks are sized, planned and built.

BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and exam questions, rather then the understanding and Hands-On Skill-Set to do the job inline with today's standards and competencies. Our Certification Course to become an CAT 5 6 Certified Technician is designed to get attendees up to speed quickly on industry standards, provide proper installation, knowledge and get Hands-On training that covers the latest standards, tools, and techniques used today's cable installations, and give them the ability to represent themselves as "CAT 5 6 certified Installer." BTS's Certification Course to become an BTS Certified Technician is BICSI accredited, a concise, well-structured course. It is taught by SME certified structured cable specialists with over 25 years of industry experience that includes network installations/upgrades for Telephone Companies, Power & Energy Companies, United States Federal & State Governments, School Districts, and major U.S. Corporations. By completing this course you will earn 14 Continuing Educational Credits that could be applied to your BICSI continued education program. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real World Experience. Attendees each get a Certification Certificate, and I.D. Card Benefits: -Receive (14) continuing educational credits CECs from BISCI that can be used towards other educational goals. -Maximize system performance and reliability by learning today's installation techniques. -Be aware of current industry standards, and become a trusted resource for your customer. -Gain customer confidence by ensuring the integrity of their installations. -Hold a Certification Installer Card that represents your Certification and BICSI CECs. -BTS Certificate and I.D. card remains on electronic record and can be confirmed and reissued at any time. -This Certification is Nationally and Internationally Recognized.

This Hands-On 3-day course is customized to give Technicians the confidence and skills to maintain Fiber Optic systems and Data Networks from port to port. The Technicians will be taught how to properly splice fiber, both fusion and mechanical, test and troubleshoot a fiber system. Also, in today’s FTTH and LAN data systems technicians need to be able to properly inspect and repair faulty connectors. A portion of this course is used to cover termination techniques and testing of connectors, patch cords and couplers. Many of the Data systems used today will also include portions of Cat 5 and 6 cabling. Like the Fiber Optic systems, this bit rate is dramatically increasing giving the importance of proper installation and testing of these systems. This course will cover the transmitting capabilities of Cat 5 and 6 cable, proper termination and testing a data system. Those who complete this course will be productive and knowledgeable in both Fiber Optic and Category 5 and 6 cabling. This training is geared for the voice, video and data technician. Our SME’s have the field experience to find the answers to real live scenarios, providing students with a “Real-World Experience”

This Hands-On 1-Day course addresses telecommunications Central Office construction, routine maintenance and trouble isolation related to bonding & grounding and noise mitigation...

This Hands-On 3-day course is suited for the technician who will be splicing, maintaining and Test Accepting paired copper cables in the OSP.

This Hands-On course is designed to give the student a working knowledge of data circuits with a focus on the local loop aspects of these circuits. The material covers basic telephony as it is applied in the local loop and how that technology is being used and expanded to create a ubiquitous loop environment. The course conferee will learn how the existing imbedded copper plant, re-enforced with loop electronics is able to provide any type of service — from simple POTS* to the new and sophisticated PANS**. * POTS - Plain Old Telephone Service **PANS - Pretty Amazin’ New Stuff This course is designed around the concept of basic telephony and it’s application in the local loop. It uses a building block approach, where each module builds on the previous one. Lecture material is re-enforced with stimulating case studies and hands-on lab assignments. During the lab assignments, students build and test operational data circuits. Whenever possible, the circuits will use the same hardware used in the student’s work environment and will be tested using similar test equipment currently in use in the field.

This combination 3-day Hands-On course will cover the following:

This 2-day Hands-On course provides in-depth instruction for Installing, Maintaining and Troubleshooting DSL services. Attendees will learn the inner workings as to how the DSL works and the loop parameters required to provision, install, test and troubleshoot...

Governments everywhere are moving towards Analogue Switch Off in TV broadcasting. Digital Video Broadcasting standards for use terrestrially as well as over satellite and cable have been available for many years, but viewers and users often see limited benefits in migration. With recent changes in television formats, demands for high definition TV services have increased. These already exist for delivery over DVB-S and over cable but are not easy to achieve over DVB-T. Delivering new HDTV services and migrating from analogue to digital together can offer attractive possibilities to governments and the industry alike. DVB-T2 provides new opportunities to increase performance of DVB-T services and with changes in channel coding and encoding compression, deliver HDTV services without increases in radio bandwidth. Already exist in the UK and extensive interest is seen around the world in HDTV. To succeed new services will need to migrate encoding of video streams, change multiplexing techniques and implement new mechanisms in the radio layer to deliver better forward error recovery and more digital bandwidth. This course covers how DVB-T is deployed; HDTV services are encoded and delivered currently. It will then provide a detailed understanding of the frame structure, channel coding and modulation for a second generation digital terrestrial television broadcasting system that will be used by DVB-T2.

This electrical circuit breakers maintenance training course will discuss application, installation, maintenance and testing issues related to low, medium and high-voltage switchgear and electrical circuit breaker equipment. The course will provide delegates with a solid understanding of Circuit Breaker and switchgear theory and standards. The course will also make delegates aware of issues concerning the proper application, installation and maintenance of circuit breaker equipment with a strong emphasis on safety. The course will cover a wide range of material starting from the basics and moving on to more complex issues. This electrical circuit breakers course also provides an overview of power system design and theory, focusing on the power distribution electrical circuit breakers used in common utility, industrial, commerical and institutional applications. Basic electrical circuit breaker construction, electrical safety, and common circuit breaker maintenance techniques are the major components of this course. When brought on-site, this course can be supplemented by an in-depth study of the specific circuit breaker models used at the client's facility. Hands-on training is provided wherever practical.

With the introduction of Next Generation Networks to telecommunications carrier infrastructures, customers expect a full range of Triple Play services. These include High-Speed Internet Access, Voice Telephony and Television delivered over the same network interface. These customers may be domestic where service is delivered directly into homes, business where increasing richness of multimedia content allows businesses to communicate more effectively or in military where remote stand-off control or information gathering becomes feasible. Ideally high bandwidth fiber optic communication would be used for new richer services. However existing infrastructures often contain copper loops and for economic reasons these must be used to deploy these services. Careful design of services that work within these more restricted bandwidths is therefore important. This is one of several key challenges to delivering IPTV. It will be necessary to deliver TV quality that can match existing over-the-air and cable delivery. It will also be necessary to ensure that all services can be delivered together and will not significantly affect the performance of other services. Also that voice services can be interfaced to existing telephone networks so that they will integrate into the standard telecommunications infrastructure used around the world. This course will provide an understanding of the technologies being used to deliver a range of services including voice, point to point video, broadcast/multicast TV, HDTV and even 3D communications. It will provide a technical understanding of the different RF, wired and cable standards used for distributions and delivery. I will further provide hands-on exercises which will demonstrate how voice, multicast IPTV, Video on Demand and Web Television can be delivered over a common IP infrastructure. The course will used standard Windows PC or Laptop computers running Windows XP or Windows 7 attached to an in class LAN and emulated WAN infrastructure isolated from live infrastructures allowing the exercises of all services without firewall and security restrictions. The course exercises will use free and open source software allowing attendees to build systems which can be transferred to home, or business systems with little or no operational cost allowing further learning and experiment.

This Hands-On 3-day course is designed to provide technicians with a practical understanding of fiber optic theory and fiber applications in Local Area Network, Security and Closed Circuit TV systems...

This 3-day Hands-On course is the Advanced follow-up of our 3-day Hands-On Fiber ISP/LAN Cabling Networks course. This course provides more

This 2-day Hands-On course provides Advanced fiber optic mechanical and fusion splicing applications and prepares each student to understand premise (ISP) and outside plant (OSP) splicing as well as maintenance skills used for fiber optic cabling... BTS recognizes that installers and or contractors often have a difficult time getting certified and getting the Hands-On experience needed to do the job. To many courses are focused toward test and exam questions, rather then the understanding and Hands-On Skill-Set to do the job inline with today's standards and competencies. Our Certification Course to become a Fiber Optic Certified Splicer is designed to get attendees up to speed quickly on industry standards, provide proper splicing, knowledge and get Hands-On training that covers the latest standards, tools, and techniques used today's Fiber Splicing, and give them the ability to represent themselves as "Fiber Optic Certified Splicer." Attendees will be taught how to properly splice fiber, both fusion and mechanical fiber system. Also, in todays enviornments technicians need to be able to properly inspect and repair faulty connectors. A portion of this course is used to cover termination techniques and testing of connectors, patch cords and couplers if needed. BTS's Certification Course to become a BTS Certified Splicer is BICSI accredited course. It is taught by SME certified structured cable specialists with over 25 years of industry experience that includes fiber optic installations, upgrades, cut-overs and consulting for Telephone Companies, Power Energy Companies, United States Federal State Governments, School Districts, and major U.S. Corporations. By completing this course you will earn 14 Continuing Educational Credits CECs that could be applied to your BICSI continued education program. Our SMEs have the field experience to find the answers to real live scenarios, providing students with a Real-World Experience. Attendees each get a Certification Certificate, and I.D. Card Benefits -Receive (14) continuing educational credits CECs from BISCI that can be used towards other educational goals. -Maximize system performance and reliability by learning today's Splicing techniques. -Be aware of current industry standards, and become a trusted resource for your customer. -Gain customer confidence by ensuring the integrity of their fiber splicing abilities and ssupport. -Hold a Certification Fiber Splicing Card that represents your Certification and BICSI CECs. -BTS Certificate and I.D. card remains on electronic record and can be confirmed and reissued at any time. -This Certification is Nationally and Internationally Recognized.

This 2-day Hands-On course provides Advanced Testing required for fiber optics. This course covers a range of testing requirements set forth by TIA & EIA standards and prepares each student to understand premise and outside plant fiber optic cable testing.

This 100% Hands-On course is designed to increase the technician's ability and confidence to be able to internally respond to fiber emergencies, which will result in a successful response to a fiber cut for emergency restoration...

This Hands-On 3-day course has been customized to provide technicians with a practical understanding of fiber optic theory and fiber applications in (ISP)Local Area Network, Security and Closed Circuit TV systems and more in-depth Hands-On focus on a wider array of (OSP) Fiber Optic systems and components, installation, splicing, testing and maintenance techniques...

This Hands-On course is designed to provide technicians with a practical understanding and Hands-On Experience of fiber optic theory and fiber optic applications. This would include using Fiber Optics for: -Digital Control Systems (DCS ) -Networks (LANS/WANS/CANS/MANS) -Security & Traffic Systems -Closed Circuit TV systems -Industrial Manufacturing Monitoring Equipment -Data and Voice Networks -Multitude of Other Fiber Applications This in-depth course focuses on a wide array of Fiber Optic systems and components and will focus on installation, splicing, connectorization, testing and maintenance techniques that will prepare each student to skillfully work with fiber optics in a wide variety of commonly found work conditions. This course relies heavily on hands-on exercises and student participation, It begins with an explanation of light and fiber optic theory and then moves on to Hands-On and practical applications of installing and maintaining a complete fiber system.

This Hands-On course will teach you how to prioritize your electrical maintenance strategy, stretch your electrical maintenance budget and at the same time maximize the life and condition of your equipment. Cost-effective electrical preventive maintenance is the best way to reducing accidents, saving lives, and avoiding costly breakdowns and work stoppages. Our Electrical Testing and Maintenance course is an in-depth examination of electrical testing and predictive maintenance methods and teaches how to maximize the effectiveness of your electrical maintenance investment. Our course introduces students to NETA (North Amercian Electrical Testing Association) "Standard for Maintenance Testing Specifications" and NFPA 70b, "Recommended Practices For Electrical Equipment Maintenance". These standards apply to preventive maintenance for electrical, electronic, and communication systems and equipment installed in industrial, commercial and institutional power systems. This course will alert electrical maintenance personnel in utility, industrial, commercial and institutional facilities to the latest North American Electrical Maintenance and Testing Standards and Specifications that cover the suggested field tests and inspections that are available to assess the suitability for continued service and reliability of electrical power distribution equipment and systems. The purpose of NETA and NFPA 70b testing and maintenance specifications is to assure that tested electrical equipment and systems are operational and within applicable standards and manufacturer's tolerances and that the equipment and systems are suitable for continued service. This course will also deal with the important subject of troubleshooting electrical systems and choosing the proper preventive maintenance testing equipment and procedures.

This Hands-On course will teach you how to prioritize your transformer maintenance strategy, stretch your maintenance budget and at the same time maximize the life and condition of your electrical transformer. As an owner of transformers you are faced with the challenge of how to minimize downtime and maximize life expectancy of your valuable asset. With budget restraints, knowing how to prioritize your transformer testing and maintenance expenditures is crucial. This transformer testing and maintenance course will review what traditional and new maintenance testing procedures should be utilized by transformer owners. We will also look at the latest developments in transformer design, construction, testing, diagnostics, oil sampling techniques, interpretation of results and transformer asset planning. Today's capital spending on new and replacement transformers is at its lowest level in decades. To make matters worse, the load on each transformer (or its utilization) continues to grow. Increased equipment utilization, deferred capital expenditures and reduced maintenance expenses are all challenges facing today’s transformer owner. Many electric utilities and large industrial, commercial and institutional owners of medium and large power transformers are beginning to develop their own "Life Cycle Transformer Management" programs. Our transformer testing and maintenance course will deal with many of the technical and economic issues dealing with a) The Screening Process to prioritize the transformer fleet; b) Transformer Condition Assessment of individual transformers, and c) Life Cycle Decisions: retire, refurbish, replace, relocate. Students will learn safe and proper maintenance and testing procedures on power transformers. The course covers transformers used in commercial and industrial power distribution systems, including oil and dry-type units. Larger power transformers used in utility applications are also covered.

This hands-On course covers excavation, trenching, shoring. These topics are among the most hazardous construction operations in the industry today. Employees/contractors who work in or around trenches or excavations must be adequately trained in the requirements of the OSHA Excavation Standard, 29 CFR 1926 (Subpart P). This course provides attendees with Hands-On practical experience by performing field/site training on actual equipment and materials during this course.

This Hands-On course provides in-depth practical training for both conventional and unconventional fall protection applications. When work is performed on elevated surfaces or during construction activities, protection against falls must be considered. Employers/Contractors are required to have and or provide a training course for each employee who might be exposed to fall hazards. The course must provide each person to recognize the risks and hazards of falling and then provide solutions to minimize these risks and hazards. This course not only protects the individual but it also provides protection for the company and or contractor(s) from accidents, accidental injuries, deaths and litigation and liabilities.

Splices and terminations, which are always a vital part of any cable system, become more susceptible to failure at higher voltages. Whether splicing or terminating is accomplished by the use of hand-applied tapes, a filled or molded device, heat-shrinkable tubing, or a prefabricated device, care should be exercised during the application. Poor workmanship or improper choice of materials could jeopardize the reliability of the entire system. This Hands-On course covers Distribution underground cable accessories from Low to High Voltage cable from various manufacturers. The course is designed according to the type of cable and cable accessories utilized by your company.

Did you know that if you have been hired to work in the mining industry, you are considered a "miner" under the Federal Mine Safety and Health Act of 1977. • It is the responsibility for all companies working in the mining industry to develop and implement a plan for training new miners (24 hours) in addition to providing annual refresher training (8 hours). • This course is designed to meet MSHA Part 46 requirements. Part 46 applies to shell dredging, sand, gravel, surface stone, surface clay, colloidal phosphate, and surface limestone mines. If your work is in other MSHA regulated operations or you are an independent contractor that operates in other types of mining operations, you may be required to complete Part 48 training instead.

This Hands-On 2-day course will train technicians how to measure, analyze and eliminate problem causing noise on telecommunications cable facilities, which test equipment to use, and how to use it. Problems with electrical power systems, radio transmission, and electric fences are just a few of the subjects that will be covered...

Course description coming soon...

Course description coming soon...

This 5-day course will have the participants learn and certify the safe methods of pole climbing, pole top rescue and CPR/First Aid. They will perform multiple Hands-On exercises that would be used in day to day activities, in real-world situations. The course will also include Pole Top Rescue, the method to safely and effectively retrieve an injured worker from a pole. Not only will they learn how retrieve an injured worker but be able to administer CPR/first aid once on the ground. Upon completion of the course attendees will be Certified in CPR and Basic First Aid. Plus they will have been certified in Pole Climbing with up to date revisions and standards, trained in Pole Top Rescue and will be more confidence in their climbing ability and be able to perform work functions more efficiently. Attendees will also learn safe ladder handling practices. This will include the proper techniques of carrying and positioning the ladder, securing the ladder to the pole and mid-span setup. All SAFETY practices will be covered and must be followed during the training exercises. If Company permits, (which is recommended and mandatory for BTS Certification) A Live Video will be taken of each student at the 6, 12, and 18-foot heights. This will ensure that the attendees are using proper techniques, safety parameters and effectively ascending and descending wooden poles using pole climbing gaffs and associated equipment. A master copy of this video will be filled at BTS headquarters. BTS, as an added benefit, will issue a Username and Password to access the completion videos on our BTS secured video server. This provides easy access to every video for student company evaluations, company reviews and any legality issues where this video may be required. PROOF IS PROTECTON ! Note This course is physically demanding. Students must earn at least 70 of the competency points to become certified in this course.

Nearly all electrical devices have power supplies that may cause a disturbance to the current sine wave of a power source. Most published surveys show that 65-85% of the power quality problems are the result of something happening within the facility, on the customer side of the point of common coupling. It may be the wiring or the loads themselves that make the supplied voltage incompatible with equipment within the facility. The result is that the process is interrupted, productivity is halted, and dollars are lost. This Hands-On course will provide the skills and teach the ability to properly identify and treat power quality and harmonics problems is important for system reliability and efficiency.

Mobile cellular telephone systems are today universally used throughout the developed world. The key issue in many locations however is the lack of good coverage. In some cases this is caused by topographical features of the geography of the area or the lack of cellular telephone masts near by. However in other cases coverage may be good for some users of one operator but very bad for another. It may also happen that black spots exist even when no topographical feature would seem to be present to cause it or that strong signals are indicated but calls drop for no apparent reason. These situations are a strong indication of radio interference sources cause problems. To resolve such problems is a challenge for Radio Frequency Engineers and Field Support Technicians. First it is necessary to fully understand the radio technology in use and how signals are encoded, decoded and engineered in fully working systems. Coverage will be affected by antennas and the coverage expected for different types of antenna systems must be understood. With this knowledge and good spectrum analyzers it is possible to examine radio signals in locations where interference is expected and identify the type of interference. Different types of interference exhibit different signal patters and from this experienced technicians can start to locate suspected interference sources. This course provides an understanding of radio systems in the 850, 900, 1800 (PCS) and 2100 MHz bands used for cellular and mobile telephony and in the 2400 MHz used for WiFi systems. Students will use simple laptop computers, regular cell phones and Spectrum Analyzers to understand RF interference, expected antenna propagation and the patterns generated by interference sources on tester displays. They will use directional antennas to track interference and learn how to locate individual interference sources.

Mobile cellular telephone systems are today universally used throughout the developed world. The key issue in many locations however is the lack of good coverage. In some cases this is caused by topographical features of the geography of the area or the lack of cellular telephone masts near by. However in other cases coverage may be good for some users of one operator but very bad for another. It may also happen that black spots exist even when no topographical feature would seem to be present to cause it or that strong signals are indicated but calls drop for no apparent reason. These situations are a strong indication of radio interference sources cause problems. To resolve such problems is a challenge for Radio Frequency Engineers. First it is necessary to fully understand the radio technology in use and how signals are encoded, decoded and engineered in fully working systems. Coverage will be affected by antennas and the coverage expected for different types of antenna systems must be understood. With this knowledge and good spectrum analysers it is possible to examine radio signals in locations where interference is expected and identify the type of interference. Different types of interference exhibit different signal patters and from this experienced technicians can start to locate suspected interference sources. This course provides an understanding of radio systems in the 850, 900, 1800 (PCS) and 2100 MHz bands used for cellular and mobile telephony and in the 2400 MHz used for WiFi systems. Students will use simple laptop computers, regular cell phones and Spectrum Analyzers to understand RF interference, expected antenna propagation and the patterns generated by interference sources on tester displays. They will use directional antennas to track interference and learn how to locate individual interference sources.

This Hands-On course will cover the maintenance and testing requirements for common substation devices, including power transformers, oil, air and vacuum circuit breakers, switchgear, ground grid systems, batteries, chargers and insulating liquids. This course focuses on what to do, when to do it and how to interpret the results from testing and maintenance. Substation maintenance is a key part of any plant's maintenance program. Failures in key components such as racking mechanisms, meters, relays and busses are the most common cause of unplanned outages. Transmission, distribution and switching substations generally have switching, protection and control equipment and one or more transformers. Having skilled substation maintenance technicians is essential to equipment reliability. This course focuses on maintenance and testing of switchgear, circuit breakers, batteries and protective relays, and more...

A vast majority of Telecommunications companies use T1 (DS1) and Fiber Optic network systems as the primary method of transporting voice and data on their transmission networks; therefore, having well trained technicians with the ability to install, maintain and troubleshoot these systems is vital to providing high-quality reliable service to customers in a highly competitive environment. This 2-day Hands-On course is an intense training experience that combines T1, T3 and fiber optics theory and operations with hands-on troubleshooting. BTS provides a live working classroom lab with typical equipment currently deployed in the telecommunications industry. Students learn how these systems work, then are required to use the knowledge to test, troubleshoot and repair the circuits.

This Hands-On course is a must for your cable locating technicians. Today's congested underground environments with the massive deployment of fiber optic cables, and existing copper in the ground, there are too many uncertainties out in the field. Without the proper training, one missed locate can cost you a lot of money and major headaches. Today's digital locators have pinpoint accuracy, and are superior to locators of the past. We will show you how to use these new locators and the locators you have on-site. This course can also be geared to and/or include: -Sheath fault locating

This 2-day course is designed to put that new hire into action, as well as to keep your veteran installers on a fresh track. Students will complete preparations, installations, testing and repair on installed telephone lines for acceptable and effective service...

This Hands-On course provides an introduction to DSL Services and IPTV installation for installation technicians and technical support staff. This course will provide an understanding of the function and operation of the equipment installed on customer site, installation testing of DSL Routers, Wireless Access devices, IPTV Set top boxes as well as their connection to modern TVs and Flat screen monitors. This course will address technologies in the DSL Access as well as typical home networking equipment used by customers to which devices may be attached. It is designed for installers who need a fast grounding in the technology, equipment and network architectures as well as identifying problems or failures. Attendees will use Hands-On labs and use Protocol analyzer, wireless analyzer and IPTV transport stream analyzer software to test services. We will also incorporate client equipment and testing tools into our labs to train the students on equipment they are actually using.

Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and applications. The cost of operating separate networks to provide each service, as well as the need to sell higher bandwidth services than can be offered with traditional networks, is forcing carriers to move to newer, more cost effective technologies, namely Ethernet, Backbone Bridging, IP and MPLS. Ethernet and IP have allowed networks to deliver high bandwidth and new services with greater flexibility, while MPLS has allowed these new services to become more "carrier-class", offering the connection-oriented behaviour, quality of service, and reliability normally associated with traditional technologies. However the signaling and routing costs of MPLS and layer 3 solutions have still been significant, which has lead to the development of other layer 2 Provider Backbone Transports (PBT) and Provider Backbone Bridging (PBB) solutions for small to medium scale carrier metro services. The Metro Ethernet Forum has evolved a set of standard service definitions for the kinds of Ethernet services customers now require. These can deliver services between sites that look to customers like end to end Ethernet. For carriers they can emulate other traditional TDM services over the same infrastructure and deliver all services over a common unified network by adding Pseudo Wire Emulation edge to edge (PWE3). This course provides carrier network designers with the understanding and tools needed to design and build carrier class solutions that deliver Metro Ethernet Services. It will identify how to put together loading and sizing data and then select the correct technologies to match the requirements for delivering customer services.

Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and applications. The cost of operating separate networks to provide each service, as well as the need to sell higher bandwidth services than can be offered with traditional networks, is forcing carriers to move to newer, more cost effective technologies, namely Ethernet, Backbone Bridging, IP and MPLS. Ethernet and IP have allowed networks to deliver high bandwidth and new services with greater flexibility, while MPLS has allowed these new services to become more "carrier-class", offering the connection-oriented behaviour, quality of service, and reliability normally associated with traditional technologies. However the signalling and routing costs of MPLS and layer 3 solutions have still been significant, which has lead to the development of other layer 2 Provider Backbone Transports (PBT) and Provider Backbone Bridging (PBB) solutions for small to medium scale carrier metro services. The Metro Ethernet Forum has evolved a set of standard service definitions for the kinds of Ethernet services customers now require. These can deliver services between sites that look to customers like end to end Ethernet. For carriers they can emulate other traditional TDM services over the same infrastructure and deliver all services over a common unified network by adding Pseudo Wire Emulation edge to edge (PWE3). This course provides an overview of carrier Ethernet technologies, their installation, testing and troubleshooting for Technicians.

There are a number of mobile applications that requires that a central server be aware of the location of the mobiles which are using that application. Often GPS is available but this is not always either available or suitable. This is especially true of the location of a mobile is to be determined without the mobile being involved by using either a GPS chip or any detection of the location process. While mobile operators have network-based methods for finding where their mobiles are and are also prepared to sell that information, that may also not always be appropriate.. A location detection system can be network-based, mobile-based or mobile-assisted. The service should be able to operate over as many mobile technologies as possible internationally, not just GSM and UMTS. This may require different location detection techniques for different networks. Location sensing and location based applications are rapidly finding their place in the mobile marketplace. GPS is currently the preferred solution. Therefore the GPS solution is therefore described is some depth. However, other solutions are available and will be described and considered in their own right.

With 3G mobile technologies already rolled out by over 200 operators in over 80 countries, standards bodies, manufacturers and operators are looking towards the next generation of mobile technology. The UMTS standards body, 3GPP has created a plan to achieve ambitious goals for where mobile communications should go. This is Long Term Evolution – LTE. For technicians and technical professionals to stay in touch with this evolution, a good grounding in the technology and terminology of 2G, 3G and 4G systems is needed. The key conceptual design philosophies of each generation need to be understood in order to build effective networks as they evolve. Transition will not occur overnight. Indeed it may be many years before every network has transitioned every part to 4G. The mechanisms of linking the different technologies must be appreciated. The increased performance in the future will depend upon changes in the radio path. The new or changed areas include the use of MIMO antenna systems, OFDM-based multiple access as well as the architectural changes. This course describes the technical features of 2G GSM, 3G UMTS and the evolution of technologies that will change to support 4G LTE. This includes, notably, the core network which has its own evolution plan, SAE, System Architecture Evolution. Examples of switched configuration will be studied to illustrate practical aspects.

This 2-day Hands-On course is geared to all personnel entering manhole(s) and/or a confined space for installation, repair, maintenance and/or any other service(s) for Confined Space safety and operations for Permit Required and/or Non Permit Required Standard 29 C.F.R. Part 1910.146.

This 5-day Hands-On Combination course has been developed by utilizing 3 of our highest in-demand courses 1. Hands-On OSP Bonding Grounding 2. Hands-On Copper Cable Splicing 3. Hands-On OSP Tester, Fault Locating Cable Troubleshooting This customized course combines these courses into one strong OSP Combo course by explaining the importance of outside plant bonding and grounding. It covers the safety aspects and protection of the outside plant and customer equipment. From there it continues with different splicing methods. These would include the module splicing system, scotchloks, amps and any other connector types your company uses. It covers different closures, both aerial and buried and the correct procedure for the installation. Proper cable opening and bonding and grounding of the shield is explained with hands-on projects to reinforce each stage. After completion of the various splices, Fault Locating techniques are explained. This section begins with a complete explanation of the local loop and the importance of parameter readings. Students will learn how to analyze a faulted cable pair and select the proper menu to locate the fault.

This 3-day Hands-On course is designed to not only give the new hire a good insight of the telephone loop, including installation and troubleshooting, but to answer some of the questions the veteran repair person may have… After completion, this Course has a proven track record to reduce PSC complaints and dramatically decrease the number of repeat trouble tickets. This Course is 75% Hands-On Labs on our State-of-art Equipment. The I&R Refresher will cover the practices and specifications of both buried and aerial installations will be presented. Correct bonding and grounding of the install and outside plant cable will include REA guidelines and PSC mandates. These are very important for the safety of the Technician and the Customer. All service standards will be presented and explained. This course will also train students to identify and locate faults in copper "pic" outside plant cables. Students will analyze a faulted cable pair and select the correct test set to locate the fault. The students will use state-of-the-art test equipment such as the Dynatel™ 965 DSP, Sidekick Meter, MTDR and incorporate any meter(s) that students can bring to the session to use during the hands-on lab procedures throughout the course. Locating buried cables will also be covered and fault simulators will be used during the hands-on lab exercises to reinforce “Real-World Experience“. Students will learn how to locate resistive, capacitive and cross-battery faults using the multiple OSP test equipment. Emphasis will be placed on how to effectively use OSP Test Equipment. Most technicians in the field today only utilize about 30% of this test instrument’s capabilities; our goal is to have a 100% of their test instrument’s capabilities put to use in the field. No sales pitch in this course, just training! Our SME’s have the field experience to find the answers to real live scenarios, providing students with a “Real-World Experience” This course will be instructed by a nationally known expert in telecom training and is also a factory trained and certified instructor on the 3M 965 & 2273, Sidekick/Tempo, Sunrise Telecom and JDSU (TTC/Acterna) fault locators.

This 2-day Hands-On course will teach your technicians to operate and fully understand the menus on their testing and fault locating equipment. Students will learn loop parameters needed to provide the many services customers are demanding in today’s communications world. There will be in-depth instruction on maintaining the outside plant and how to successfully locate problem areas. This will include: resistive and capacitive faults, power influence, and other problems associated with analog and digital transmission. All loop testing is reinforced with hand-on exercises and can be taken to the field if applicable.

This Hands-On course addresses telecommunications Outside Plant construction, routine maintenance and trouble isolation related to bonding & grounding. We provide students with an understanding of electrical sources that could injure people or damage equipment, proper bonding & grounding procedures to minimize the effects and the proper test procedures to determine the integrity of the Outside Plant bonding & grounding system. This course covers proper bonding & grounding of Outside Plant equipment for the protection of people from injury and equipment from damage due to foreign voltage and current originating from lightning and commercial AC power. References for this training class are the National Electrical Code (NEC) and Rural Utility Service (RUS) documents.

This course teaches installation and troubleshooting technicians the key elements needed for installing, testing and maintaining antennas and masts. The course introduces the elementary principles of radio used in all classes of service. It teaches what kinds of antenna systems exist and which offer advantages for particular applications. Siting masts is becoming more difficult and so it has become necessary to share masts where possible and also to share antennas. Methods for achieving this will be considered. However within built-up areas or areas of natural beauty new masts may need to be concealed or located in less than optimal locations. The course will address these issues and provide potential solutions.

This Hands-On 3-day course will train the participants how to safely and effectively ascend and descend wooden poles using pole climbing gaffs, hooks, belts, associated equipment and Ladders...

This 2-day course will have the participants review the safe methods of pole climbing previously learned. They will perform several exercises on the pole that would be used in day to day activities. The course will also include Pole Top Rescue, the method to safely and effectively retrieve an injured worker from a pole. Not only will they learn how retrieve an injured worker but be able to administer first aid once on the ground. Upon completion of the course attendees will be Certified in CPR and Basic First Aid. Plus they will have been Recertified in Pole Climbing with up to date revisions and standards, trained in Pole Top Rescue and will be more confidence in their climbing ability and be able to perform work functions more efficiently. Attendees will also review safe ladder handling practices. This will include the proper techniques of carrying and positioning the ladder, securing the ladder to the pole and mid-span setup. All SAFETY practices will be covered and must be followed during the training exercise. Note: This course is physically demanding. Students must earn at least 70% of the competency points to become certified in this course.

This is a comprehensive Hands-On course stressing protective relaying application and reliability to minimize production down time due to power outages. This course covers basic relay operating principles for various types of protective relays providing workers great insight to the importance of relaying for system protection. This course also covers Utility Relay Maintenance provides the fundamental principles of protective relaying, application of protective relaying is presented by the testing and maintenance of the most common relay types. Instrument transformers, over current, frequency, and voltage relay applications are covered in depth with emphasis placed on maintaining overall protective system reliability. This course is geared from small to large industrial plants or municipal distribution systems from basic to complex protective relay needs will find this course highly beneficial.

This course provides systems engineers and integrators with a fast technical overview of current state of the art technology for capture, encoding and distribution of High Definition (HD) and 3D television. The course includes technical discussion of the technologies used with practical demonstrations where possible and appropriate. It will try to identify where commercial off the shelf technology exists and compare practical standards that exist for TV distribution. Several distribution technologies exist each with its own advantages and disadvantages. Two groups of distribution technologies will be studied and compared in detail. Firstly delivery of services over radio frequency (RF) systems. This will include point to point microwave, terrestrial broadcast, RF over coaxial cable and over Hybrid Fiber Coaxial cable (HFC) networks. Distribution over optical fiber will also be examined considering the problems of selecting fiber types, transmitter wavelengths and system construction. Point to point single wavelength and multiple wavelength systems will be compared and both active and passive optical network systems (PON) compared. A key part of any services is the compatibility of system component subsystems with each other and with national and International public services. The course will examine the currently available IPTV standards, standards for RF and for fiber optical systems. Where feasible, practical demonstrations within the classroom will be used. These will be used to illustrate elements of the technology difficult to describe. Video presentation of field installations and field deployments will also be used.

This Hands-On course is intended to prepare attendees for the SPRAT or IRATA Level I certification or equivalent. A successful attendee should be capable of performing a range of rope access tasks required by his or her employer, under the direct supervision of a more experienced Technician. This course will introduce some concepts beyond those required.

This Hands-On course is intended to prepare attendees for the SPRAT or IRATA Level II Technician certification. Level II focuses on more advanced rigging required of the Technician working in a wide variety of environments. Self- and team-rescue, including hauling and lowering skills, will be emphasized. Unlike traditional rescue courses, the course focuses on building efficient rescue skills within a small team.

The safety and efficiency of industrial rope access operations depend on an organization’s commitment to successfully implement three key components: 1) Good Training 2) Appropriate Equipment 3) Experienced Supervision. -Level I: Worker is qualified to work under appropriate supervision -Level II: Technician is qualified to rig rope access systems and perform most rescues. -Level III: Supervisor carries ultimate responsibility for the jobsite. This Hands-On course is intended to prepare attendees for the SPRAT or IRATA Level III Technician certification. Level III focuses on team leadership skills and job safety management skills, including advanced rescue scenarios and advanced rigging.

This Hands-On course provides in-depth coverage on the ShoreTel Small Business Edition (SBE), Voice over Internet Protocol (VoIP) telephone system, which integrates voice and data transmission. ShoreTel Small Business Edition (SBE) was created to help empower small business owners with productivity-boosting UC (Unified Communications) applications, while delivering exceptional ease of management and low total cost of ownership. Most standard functions, such as adding or changing phones, and moving users, can be done by anyone with basic IT knowledge and skills. This Hands-On course will allow participants to work with an in-class intranet infrastructure constructed with ShoreTel switches, server and telephones. Upon successfully constructing and testing the in-class Intranet, participants will observe the installation of voice hardware and software on PCs.

This 3 day Hands-On training course is designed for telephone company employees responsible for engineering and provisioning Special Circuits. This training provides in-depth training of special circuits currently used, the theory behind each type, design requirements, and actual equipment used in the Central Office, outside plant and the customer premise. This course provides the required foundation, understanding and Hands-On skill set for any technician in a special Circuit environment.

A vast majority of Telecommunications companies use T1 copper and HDSL spanlines as the primary method of transporting data to a variety of business customers on their local loop; therefore, having well trained technicians with the ability to install, maintain and troubleshoot these systems is vital to providing high-quality reliable service to customers in a highly competitive environment. This 2-day class is an intense training experience that combines T1 and HDSL spanline operation with hands-on troubleshooting. For this class, BTS provides a live working classroom lab with typical spanline equipment currently deployed in the telecommunications industry. Students learn how these systems work; then are required to use the knowledge to test, troubleshoot and repair the circuits using their own T1 test equipment. Troubleshooting includes equipment failures, wiring problems, field repeater problems, cable pair problems and more...

This course is designed to educate telecom installers how to correctly bond and ground telecommunications equipment and transmission facilities. Central office entrance facilities both copper and fiber will be covered in this course...

This 3-Day Hands-On course is a must for persons entering the field of telephone communications. In the first part of this course, students will learn about basic electricity electronics as it applies to telecommunications and basic telephony terms and concepts commonly used in the field today. In addition, the student will learn the basic components of the telephone network from the customer equipment to the outside plant, central office and the toll network. The second portion of this course expands from the basics learned in the first part and covers digital switching, digital T1 and T3 systems, fiber optics and special circuits. Each student will have Hands-On training in basic meter reading, running jumpers, circuit testing and trouble isolation.

This 3-day Hands-On course covers Today’s Triple-Play / IPTV networks that deliver Telephony, IPTV and Internet Access over common telecommunication infrastructures and includes Security and Access control. The success of these service networks depend on being designed, installed, managed and troubleshot to provide the highest quality services available. This course provides practical Hands-On experience to deploy, manage and troubleshoot large-scale carrier IPTV networks. Attendees will learn how to ensure the delivery of the required quality of service for successful TV delivery.

LTE promises greatly accelerated data rates — even when mobile users are traveling at hundreds of kilometers per hour. However, as LTE moves from the labs into actual deployments, debates over the glaring gap in delivering voice over an LTE network are growing. Voice is the major revenue generator for operators, and voice-over-LTE (VoLTE) is now being touted as the technology of choice for delivering voice to LTE networks. In this course our SME will cover the benefits of VoLTE, and the challenges (both pre-deployment and post-deployment) faced by manufacturers and operators developing and deploying VoLTE networks and more...

This 3 day Hands-On course provides “Real-World Experience” for help-desk and technical support personnel to solve customer related iss