Certification Courses

BTS works with clients to deliver appropriate material to become CompTIA A+ certified. Course design uses the latest texts and other materials over a one or two week period based on client needs. The two week design includes building a computer from the latest parts, e.g., SATA drives, DDR3 RAM, Gigabit ethernet card, etc. Time is allowed after each Instructor presentation and demonstration for student hands-on work on actual equipment, labs, practice exams and A+ related drills. Students take two exams soon after class to become A+ Certified Technicians. Based on the class design student pass rates are often 100% The A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients. CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the program’s inception in 1993. The latest version of CompTIA A+ is CompTIA A+ 2009 Edition. Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702. Why A New Exam? The CompTIA A+ exam was last updated in 2006. Releasing a new version of the exam ensures that CompTIA A+ reflects changes in technologies and covers the latest skills needed by IT technicians. Additionally, CompTIA A+ is ISO 17024 accredited and must be reviewed and updated every three years to maintain accreditation. New subject areas include DDR3, Blue-ray, SATA, 802.11n, etc. CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional. CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with even more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problem This course is geared to give students “Real-World Experience” on computer hardware & software by providing “Hands-On labs” throughout this training and having students tested on these hardware and software technologies. Note: This course can be delivered in an accelerated format for an advanced group that will require longer training days and additional study time and materials. (5-days) and /or available for Multi-Certifications, delivered in a Combo-Cert-Accelerated: A+ / Network+ / Security+ in a 5 to 10 day format, upon request.

This Hands-On course provides students with the knowledge and skills to implement, monitor, and maintain Windows Server 2008 servers.

This Hands-On 24 hour course exceeds the minimum requirements set by OSHA for the tower erection industry. The main objective of this Hands-On Authorized Climber and Rescue Training course is to prepare individuals with little or no experience to be able to safely climb and work on various types and sizes of towers. This course assures that the student will develop the knowledge base necessary to safely climb and work on towers, as well as the practical skill necessary to be able to safely perform his or her duty. Employers are required to provide expedient rescue for employees that work at heights. Our tower Climber and rescue courses empower tower climbers and professional rescuers with the tools and knowledge to rescue incapacitated personnel efficiently and safely. This Hands-On course begins with a review of modern fall protection and climbing techniques for towers, and then builds on these techniques with simple and effective rescue procedures. Low student-to-instructor ratios and appropriate splits allow us to customize the curriculum to individual/corporate needs. Designed in cooperation with the Regional OSHA office, this course is designed to meet and exceed all of the recommended training called for in the NATE (National Association of Tower Erectors) guidelines for Qualified Climbers. In order to successfully complete the course, the student must attain a score of 100% on the written final, and must demonstrate proper techniques in all competencies included in the practical skill sets. Upon completion of this course students will receive a certificate of completion and will state 24 hours of Hands-On Training, CECs, and will also receive a Certified Tower Climber & Rescue ID Card, to provide to site supervisors, contractors, inspectors, and anyone that requires proof of certification. The courses are taught by industry experts, and our courses have been recognized and approved by both OSHA and NATE. In addition, CITCA is an approved training provider for Bechtel, American Tower Corporation, Black and Veatch, Verizon, TDS Telecom, AT&T, Sprint, CenturyLink, Southern California Edison, FPL and many others.

Our Hands-On Aerial Lift and Bucket Truck Operator Training course is based on the latest OSHA and ASME standards and requirements. Bucket trucks provide aerial access to hard to reach locations for Utility Companies in all types of environments. The use of Bucket trucks puts operators, personnel and civilians at risk every day. For their protection and your company's protection solid Hands-On reinforced training is a must. Operators need to be confident in the understanding and use of Ariel Lifts and Bucket Truck Operations, and that we Guarantee! This course will provide real-life examples and years of Operator experience, BTS provides Certification and Hands-On practical field operations and testing that is recognized by OSHA and ASME Standards and meets all Requirements.

This powerful Hands-On CCNA Training course is targeted for those who are pursuing an IT or Cisco Certification and meets all the requirements for the Cisco CCNA Certification exam. BTS provides a very practical Hands-On delivery method which gives students confidence to implement what they have been taught to prepare for their CCNA exam.

This Hands-On CCNT BootCamp is designed to include all six CCNT courses (Basic Telecommunications, Data Communications, Computer Telephone Integration (CTI), Local Area Networks (LANs), Broadband Technologies, Voice over IP (VoIP) Essentials) into a exam focused training that will give students a broad, knowledge-based introduction to core terms, concepts and skills in convergence technologies. To obtain this industry-valued credential, an individual must pass six competency tests in the following disciplines listed below:

BTS now is delivering a highly-rated 5 or 10 Day CISSP Boot Camp to the Information Security community. This course will prepare you to pass the premier security certification, the Certified Information Systems Security Professional (CISSP®). Information Technology Professionals earning the CISSP have definitive knowledge of the ten Common Body of Knowledge (CBK) Domains, and have skills to provide leadership in security related tasks for enterprise wide information security programs. If you are in the IT Profession an IT professional, take our CISSP certification training course to get the knowledge and skills needed to pass the CISSP exam. The CISSP was the first credential in the field of information security, accredited by the ANSI (American National Standards Institute) to ISO (International Standards Organization) Standard 17024:2003. CISSP certification is not only an objective measure of excellence, but a globally recognized standard of achievement. It is also a Level II DoD regulation 8570 requirement for Military, Government and Defense Contractors working in security related areas of IT.

This Hands-On course provides students with the knowledge and skills to configure and troubleshoot a Windows Sever 2008 network infrastructure. Students will learn to implement and configure secure network access and implement fault tolerant storage technologies. Students will gain an understanding of the network technologies most commonly used with Windows Server 2008 and IP-enabled networks. Students will also learn how to secure servers and maintain update compliance.

In this three-part, lecture-only course, you will learn the fundamentals of data networking, telephony networking, and convergence technologies while preparing for the Convergence Technologies Professional (CTP) certification exam. CTP certification is the largest vendor-neutral convergence certification program. It is recognized as the official convergence program of the Telecommunications Industry Association (TIA) and approved by top communications technology manufacturers, including Cisco, Avaya, Avaya/Nortel, Toshiba, and Mitel.

This Hands-On 3-day course has been customized to provide technicians with a practical understanding of fiber optic theory and fiber applications in (ISP)Local Area Network, Security and Closed Circuit TV systems and more in-depth Hands-On focus on a wider array of (OSP) Fiber Optic systems and components, installation, splicing, testing and maintenance techniques...

This Hands-On CCENT preparation course is the NEW delivery method to help students pass their 1st exam toward multi-level certifications, the ICND1 is the first part in the two-part updated Cisco ICND curriculum. This course is part of the following Certifications Cisco Certified Entry Networking Technician (CCENT) Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) CCIE Voice (CCIEV Voice) CCIE Security (CCIES Security) ICND1 training course is your starting point for Cisco certifications, preparing you for Exam 640-822 ICND1 and CCENT certification. This course will focus on providing the skills and knowledge necessary to install, operate, and troubleshoot a small branch office Enterprise network, including configuring a switch, a router, and connecting to a WAN and implementing network security. A Student should be able to complete configuration and implementation of a small branch office network under supervision.

This hands-On course covers excavation, trenching, shoring. These topics are among the most hazardous construction operations in the industry today. Employees/contractors who work in or around trenches or excavations must be adequately trained in the requirements of the OSHA Excavation Standard, 29 CFR 1926 (Subpart P). This course provides attendees with Hands-On practical experience by performing field/site training on actual equipment and materials during this course.

This Hands-On course provides in-depth practical training for both conventional and unconventional fall protection applications. When work is performed on elevated surfaces or during construction activities, protection against falls must be considered. Employers/Contractors are required to have and or provide a training course for each employee who might be exposed to fall hazards. The course must provide each person to recognize the risks and hazards of falling and then provide solutions to minimize these risks and hazards. This course not only protects the individual but it also provides protection for the company and or contractor(s) from accidents, accidental injuries, deaths and litigation and liabilities.

Fiber optic systems are a key part of new communications services. Teir success depends upon good design. This Hands-On course will cover the particulars of how fiber optic networks are designed within the context of complete communications systems or construction projects. It will and provide an in depth knowledge of processes in delivering new services and selecting the most appropriate plant for successful fiber optic system. The focus is geared on the design. This includes network protocols, network configurations, optical cabling, industry communications standards, and determination of fiber count, hardware selection, splicing /termination methods, cable system testing/troubleshooting and proper documentation. This Fiber Optics Designer course provides detailed instruction and Hands-On labs of fiber optic design throughout the course. Certification(s): ETA (FOD) Fiber Optic Designer or FOA (CFOS/D) Certification can be administered during this course, upon request.

Did you know that if you have been hired to work in the mining industry, you are considered a "miner" under the Federal Mine Safety and Health Act of 1977. • It is the responsibility for all companies working in the mining industry to develop and implement a plan for training new miners (24 hours) in addition to providing annual refresher training (8 hours). • This course is designed to meet MSHA Part 46 requirements. Part 46 applies to shell dredging, sand, gravel, surface stone, surface clay, colloidal phosphate, and surface limestone mines. If your work is in other MSHA regulated operations or you are an independent contractor that operates in other types of mining operations, you may be required to complete Part 48 training instead.

This 5-day course will have the participants learn and certify the safe methods of pole climbing, pole top rescue and CPR/First Aid. They will perform multiple Hands-On exercises that would be used in day to day activities, in real-world situations. The course will also include Pole Top Rescue, the method to safely and effectively retrieve an injured worker from a pole. Not only will they learn how retrieve an injured worker but be able to administer CPR/first aid once on the ground. Upon completion of the course attendees will be Certified in CPR and Basic First Aid. Plus they will have been certified in Pole Climbing with up to date revisions and standards, trained in Pole Top Rescue and will be more confidence in their climbing ability and be able to perform work functions more efficiently. Attendees will also learn safe ladder handling practices. This will include the proper techniques of carrying and positioning the ladder, securing the ladder to the pole and mid-span setup. All SAFETY practices will be covered and must be followed during the training exercises. If Company permits, (which is recommended and mandatory for BTS Certification) A Live Video will be taken of each student at the 6, 12, and 18-foot heights. This will ensure that the attendees are using proper techniques, safety parameters and effectively ascending and descending wooden poles using pole climbing gaffs and associated equipment. A master copy of this video will be filled at BTS headquarters. BTS, as an added benefit, will issue a Username and Password to access the completion videos on our BTS secured video server. This provides easy access to every video for student company evaluations, company reviews and any legality issues where this video may be required. PROOF IS PROTECTON ! Note This course is physically demanding. Students must earn at least 70 of the competency points to become certified in this course.

This extensive Hands-On course will combine the two CORE-Courses for the MCSA Certification Track, preparing you for the following exams: *Exam 70-290: Implementing a Microsoft® Windows Server 2003 Network Infrastructure: Network Hosts *Exam 70-291: Implementing, Managing, and Maintaining a Microsoft® Windows Server 2003 Network Infrastructure: Network Services This course will provide the knowledge and skills you need to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003/2007 environment... combined with the knowledge and skills you need to implement, manage, and maintain a Microsoft Windows Server 2003/2007 network infrastructure. Learn to execute routing and to implement, manage, and maintain Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Windows Internet Name Service (WINS). Secure Internet Protocol (IP) traffic with Internet Protocol security (IPSec) and certificates, and implement a network access infrastructure by configuring the connections for remote access clients. You'll also learn to manage and monitor network access.

Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and applications. The cost of operating separate networks to provide each service, as well as the need to sell higher bandwidth services than can be offered with traditional networks, is forcing carriers to move to newer, more cost effective technologies, namely Ethernet, Backbone Bridging, IP and MPLS. Ethernet and IP have allowed networks to deliver high bandwidth and new services with greater flexibility, while MPLS has allowed these new services to become more "carrier-class", offering the connection-oriented behaviour, quality of service, and reliability normally associated with traditional technologies. However the signaling and routing costs of MPLS and layer 3 solutions have still been significant, which has lead to the development of other layer 2 Provider Backbone Transports (PBT) and Provider Backbone Bridging (PBB) solutions for small to medium scale carrier metro services. The Metro Ethernet Forum has evolved a set of standard service definitions for the kinds of Ethernet services customers now require. These can deliver services between sites that look to customers like end to end Ethernet. For carriers they can emulate other traditional TDM services over the same infrastructure and deliver all services over a common unified network by adding Pseudo Wire Emulation edge to edge (PWE3). This course provides carrier network designers with the understanding and tools needed to design and build carrier class solutions that deliver Metro Ethernet Services. It will identify how to put together loading and sizing data and then select the correct technologies to match the requirements for delivering customer services.

Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and applications. The cost of operating separate networks to provide each service, as well as the need to sell higher bandwidth services than can be offered with traditional networks, is forcing carriers to move to newer, more cost effective technologies, namely Ethernet, Backbone Bridging, IP and MPLS. Ethernet and IP have allowed networks to deliver high bandwidth and new services with greater flexibility, while MPLS has allowed these new services to become more "carrier-class", offering the connection-oriented behaviour, quality of service, and reliability normally associated with traditional technologies. However the signalling and routing costs of MPLS and layer 3 solutions have still been significant, which has lead to the development of other layer 2 Provider Backbone Transports (PBT) and Provider Backbone Bridging (PBB) solutions for small to medium scale carrier metro services. The Metro Ethernet Forum has evolved a set of standard service definitions for the kinds of Ethernet services customers now require. These can deliver services between sites that look to customers like end to end Ethernet. For carriers they can emulate other traditional TDM services over the same infrastructure and deliver all services over a common unified network by adding Pseudo Wire Emulation edge to edge (PWE3). This course provides an overview of carrier Ethernet technologies, their installation, testing and troubleshooting for Technicians.

BTS works with clients to deliver appropriate material to become CompTIA NET+ certified. This course uses the latest texts and other materials over a one or two week period based on client needs. The two week design includes extensive hands-on with actual networking equipment, routers, switches, wireless devices, etc. Time is allowed after each Instructor presentation and demonstration for student hands-on work on actual equipment, labs, practice exams and NET+ related drills. Students take the exam soon after class to become NET+ Certified. Based on the class design student pass rates are often 100% The CompTIA Network+ certification is the sign of a competent networking professional. It is an international, vendor-neutral certification that proves a technician’s competency in managing, maintaining, troubleshooting, installing and configuring basic network infrastructure. Since its introduction in 1999, more than 235,000 people have become CompTIA Network+ certified. Microsoft includes CompTIA Network+ in their Microsoft Certified Systems Administrator (MCSA) program, and other corporations such as Novell, Cisco and HP also recognize CompTIA Network+ as part of their certification tracks. For IT professionals requiring re-certification: The newest version of the CompTIA Network+ certification exam was launched in early 2009. IT professionals who are encouraged or required by their employers to remain current on their certifications have two options: They can take the new version of the exam, or they can take the CompTIA Network+ bridge exam, which covers the new objectives. The test, exam code BR0-002, is a 60-minute, 50-question test. A passing score is 500 on a scale of 100-900. Only professionals who are currently CompTIA Network+ certified under the 2005 objectives are eligible to become CompTIA Network+ 2009 certified by taking the bridge exam. This course is geared to give students “Real-World Experience” in networking hardware & software by providing “Hands-On labs” on these converging technologies throughout this training.

This 2-day Hands-On course is geared to all personnel entering manhole(s) and/or a confined space for installation, repair, maintenance and/or any other service(s) for Confined Space safety and operations for Permit Required and/or Non Permit Required Standard 29 C.F.R. Part 1910.146.

This extensive course covers the essentials of SCADA and PLC systems, which are often used in close association with each other. A selection of case studies are used to illustrate the key concepts with examples of real world working SCADA and PLC systems in the water, electrical and processing industries. This course will be an excellent opportunity to network with your peers, as well as to gain significant new information and techniques for your next SCADA / PLC project. Although the emphasis of the course will be on practical industry topics highlighting recent developments, using case studies, the latest application of SCADA, PLC technologies and fundamentals will be covered. The question is which PLC is being used. We present this course focusing on the generic PLC and use the open programming IEC 61131-3 standard. For specific examples we use the Allen Bradley range, but are not selling Allen Bradley or for that matter any other PLC! This course is designed to benefit you with practical up-to-date information on the application of PLC systems to the automation and process control industries. It is suitable for people who have little or no exposure to PLCs, but expect to become involved in some or all aspects of PLC installation. It aims to give practical advice from experts in the field, to assist you to correctly plan, program and install a PLC with a shorter learning curve and more confidence. While the course is ideal for electricians, technicians and engineers who are new to PLCs, much of the material covered will be of value to those who already have some basic skills, but need a wider perspective for larger and more challenging tasks ahead. The information covered advances from the basics to challenge even the most experienced engineer in the industry today.

This Hands-On course is intended to prepare attendees for the SPRAT or IRATA Level I certification or equivalent. A successful attendee should be capable of performing a range of rope access tasks required by his or her employer, under the direct supervision of a more experienced Technician. This course will introduce some concepts beyond those required.

This Hands-On course is intended to prepare attendees for the SPRAT or IRATA Level II Technician certification. Level II focuses on more advanced rigging required of the Technician working in a wide variety of environments. Self- and team-rescue, including hauling and lowering skills, will be emphasized. Unlike traditional rescue courses, the course focuses on building efficient rescue skills within a small team.

The safety and efficiency of industrial rope access operations depend on an organization’s commitment to successfully implement three key components: 1) Good Training 2) Appropriate Equipment 3) Experienced Supervision. -Level I: Worker is qualified to work under appropriate supervision -Level II: Technician is qualified to rig rope access systems and perform most rescues. -Level III: Supervisor carries ultimate responsibility for the jobsite. This Hands-On course is intended to prepare attendees for the SPRAT or IRATA Level III Technician certification. Level III focuses on team leadership skills and job safety management skills, including advanced rescue scenarios and advanced rigging.

BTS works with clients to deliver appropriate material to become CompTIA Security+ certified. Course design uses the latest texts and other materials over a one or two week period based on client needs. The two week design includes extensive hands-on with security labs and security configurations. Time is allowed after each Instructor presentation and demonstration for student hands-on work on actual equipment, labs, practice exams and Security+ related drills. Students take the exam soon after class to become Security+ Certified. Based on the class design, customized slide presentations, and a tailored approach to class needs, student pass rates are often 100% The CompTIA Security+ certification designates knowledgeable professionals in the field of security, one of the fastest-growing fields in IT. Security threats are increasing in number and severity, and the gap between the need for security professionals and qualified IT personnel is the largest of any IT specialty, according to a 2008 CompTIA study. Even in a troubled economy, most businesses plan to maintain or increase their investment in security. CompTIA Security+ is an international, vendor-neutral certification that proves competency in system security, network infrastructure, access control and organizational security. Major organizations that employ CompTIA Security+ certified staff include Booz Allen Hamilton, Hewlett-Packard, IBM, Motorola, Symantec, Telstra, Hitachi, Ricoh, Lockheed Martin, Unisys, Hilton Hotels Corp., General Mills, the U.S. Navy, Army, Air Force and Marines. Although not a prerequisite, it is recommended that CompTIA Security+ candidates have at least two years of technical networking experience, with an emphasis on security. The CompTIA Network+ certification is also recommended. For IT professionals requiring re-certification: The newest version of the CompTIA Security+ certification exam, SY0-201, was launched in late 2008. IT professionals who are encouraged or required by their employers to remain current on their certifications have two options: They can take the new version of the exam, or they can take the CompTIA Security+ bridge exam, which covers the new objectives. The test, exam code BR0-001, is a 60-minute, 50-question test available in English. A passing score is 560 on a scale of 100-900. Only professionals who are currently CompTIA Security+ certified under 2002 exam objectives are eligible to become CompTIA Security+ 2008 certified by taking the bridge exam

VMware View class offers participants the most extensive training available in the Installation, Configuration and Management of VMware View 5. Each participant will work Hands-On with real servers to build and administrate their own complete VMware View 5 environment from the ground up. The primary reason that our course offers participants a more comprehensive experience than other courses is that each student gets to install and configure a complete VMware® vSphere™ 5 environment designed specifically to support Virtual Desktops. While other providers cover Virtual Desktops as an isolated topic; we believe that an understanding of the infrastructure (VMware vSphere 5) provides participants with an invaluable insight into the functionality of their VMware View 5 environment! Once the infrastructure has been provisioned, participants install VMware View 5 and begin the process of learning how to maximize their administrative efficiency while managing VMware View 5 environments while maintaining the highest levels of Virtual Desktop security. During class we focus on Real-World Virtual Desktop deployment scenarios using the available GUI tools; the vSphere Client, vCenter Server, and the VMware View Manager. Our VMware® View™ 5 Virtual Desktop Deployment follows true Cloud Practice in deploying Infrastructure as a Service (IaaS). Because we provision completely separate resources for each participant, everybody gets unique firewall rules, and everybody gets to connect separately to his/her Virtual Desktop environment from the internet, when it is complete!. The VMware® View™ 5 Virtual Desktop Deployment class features over 50 hands-on Step-By-Step Labs (SBS LAB™), complete with detailed instructions, full-color documentation and screenshots of all steps. The book alone is sure to become one of the most valued reference materials in your library and more...

This course provides learning and practice in VSAT satellite networks, from the standpoint of remote-site installation and operation. Satisfactory completion of this course qualifies a technical individual to work on commercial satellite communications projects wherein VSATs are installed, commissioned and then support a broad range of government and industrial environments. It provides a technical foundation and a practical understanding of VSAT installation and operation. The certificate of satisfactory completion is issued by an accredited education institution and by a highly experienced satellite Subject Matter Expert.

This Hands-On course provides Active Directory Technology Specialists an introduction to Active Directory server roles in Windows Server 2008. The course is intended for entry level students who want to get familiar with the Active Directory server roles and their basic functionality.