Avaya/Nortel CallPilot Download Course Outline

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Hands-On
Avaya/Nortel CallPilot
Administration and Applications
Course Description:
This Hands-On course provides in-depth instruction on AvayaNortel's CallPilot. The scope of this training is geared for any administrator or technician who is responsible for the day to day activitiesoperations of the CallPilot System. This course will cover the building of mail boxes, understanding general CallPilot, security and messaging configuration settings, and application builder. This course will give the attendees and overall scope and Hands-On confidence working with the CallPilot on PBX systems.

Please keep in mind that BTS has the ability to customize training to meet your specific requirements, upon request.

Students Will Learn:

  • Callpilot Administration and Applications Discussion
  • Mailbox User Training
  • Login and Navigate Callpilot Mailbox
  • End User Card
  • Login
  • Greetings
  • Playing Messages
  • ComposingAddressing Messages
  • ForwardReplyReply All
  • Delete
  • Tags
  • Personal Distribution Lists (PDL)
  • Custom DN
  • Callpilot Administration
  • Login
  • Mailbox Users
  • Reset Password
  • Templates
  • Class of Service
  • Restriction and Permissions
  • Messaging Screens
  • Security Screens
  • Building Users (Admin And Mailbox)
  • Altering Existing Users
  • Remote Notification
  • Basic Troubleshooting
  • Searching Users and Saved User Searches
  • Personal and Shared Distribution Lists
  • Backup and Restore (System, Application, User)
  • Application Builder
  • Overview of Blocks
  • Overview of Call Flow
  • Creating Basic Auto-Attendant
  • Placing Application into Service (SDN Table)
  • Deciphering Applications
  • PBX Programming to Route Phones and Applications to CP
  • Call Routing How Does the PBX Communicate With the CP
  • And More...

Course Length:
4 Days

 
Avaya/Nortel CallPilot Administration and Applications Categories:
Nortel Training    Additional Courses    
Course Schedule:
To register, click date or location.
May 17, 10
New York
 , NY
Aug 09, 10
Nashville
 , TN
 

 

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