Central Office Training

This highly intense Hands-On 2-day or 3-day course, depending on the number of Dryers to be covered. (ADK, Chatlos, Dielectric, or McIntire). Students will gain an in-depth Real-World experience on Air Dryer Technique, Routine Maintenance and Troubleshooting.

This highly intense Hands-On 3-day or 4-day course provides an in depth Real-World experience of Air Pressure and Leak Locating with a Hands-On Lab environment, giving students a Real-World experience using the pneumatic training simulator...

This 3-Day Hands-On course is a must for persons entering the field of telephone communications. This course will answer the question “why am

This Hands-On 3-day course is designed for installation technicians and customer service personnel responsible for installing and configuring BCM50 systems. Our course will provide Real-World experience installing the hardware, configurations and messaging on your BCM50.

Course description coming soon...

This beginner level course is designed for personnel responsible for installing, programming and/or troubleshooting BCM CallPilot or Norstar CallPilot 100/150 voice mail systems. For employees with intermediate or advanced level product knowledge, this course may be used as a refresher to learn about features added in the most recent software versions. Prior to the class, students will be allowed to choose which CallPilot hardware platform and documentation they prefer to use during the training. The assessment test offered at the end of the course does not grant certification. Avaya/Nortel does not offer certification on Norstar products. Avaya/Nortel does not offer certification on BCM CallPilot independently.

This Hands-On CCNT BootCamp is designed to include all six CCNT courses (Basic Telecommunications, Data Communications, Computer Telephone Integration (CTI), Local Area Networks (LANs), Broadband Technologies, Voice over IP (VoIP) Essentials) into a exam focused training that will give students a broad, knowledge-based introduction to core terms, concepts and skills in convergence technologies. To obtain this industry-valued credential, an individual must pass six competency tests in the following disciplines listed below:

This Hands-On 1-Day course addresses telecommunications Central Office construction, routine maintenance and trouble isolation related to bonding & grounding and noise mitigation...

Course Description This course is designed for Central Office Technicians with responsibility for the installation, maintenance, troubleshooting a

This 2-day Hands-On course is designed for Central Office Technicians with responsibility for the installation, maintenance, troubleshooting and repair of Central Office power equipment. The course provides a well-rounded study of Central Office power that most technicians work with on a regular basis...

This 2-day Hands-On course is designed to train Central Office Technicians’ in the fundamentals of installation and testing of both 4-wire (

This Hands-On course is designed to provide an in depth practical as well as theoretical understanding of Frame Relay technology and applications

Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and applications. The cost of operating separate networks to provide each service, as well as the need to sell higher bandwidth services than can be offered with traditional networks, is forcing carriers to move to newer, more cost effective technologies, namely Ethernet, Backbone Bridging, IP and MPLS. Ethernet and IP have allowed networks to deliver high bandwidth and new services with greater flexibility, while MPLS has allowed these new services to become more "carrier-class", offering the connection-oriented behaviour, quality of service, and reliability normally associated with traditional technologies. However the signalling and routing costs of MPLS and layer 3 solutions have still been significant, which has lead to the development of other layer 2 Provider Backbone Transports (PBT) and Provider Backbone Bridging (PBB) solutions for small to medium scale carrier metro services. The Metro Ethernet Forum has evolved a set of standard service definitions for the kinds of Ethernet services customers now require. These can deliver services between sites that look to customers like end to end Ethernet. For carriers they can emulate other traditional TDM services over the same infrastructure and deliver all services over a common unified network by adding Pseudo Wire Emulation edge to edge (PWE3). This course provides an in-depth look at carrier Ethernet technologies, the Metro Ethernet Forum specifications for services and how these can be delivered over carrier core networks along with other services deployed over PWE3.

This intensive 4-day course is designed to provide technical personnel with the skills they need to be able to design, install, configure and supp

This Hands-On course provides practical experience installing and configuring IP Office. Attendees will learn the skills they need to install and configure the IP Office system, software applications and Voicemail Pro.. Our course also provides Hands-on Labs throughout this course to reinforce topics covered and to give the attendee experience installing and configuring the IP Office Professional system.

This Hands-On IP Office 500 Installation and Maintenance course provides attendees practical experience installing and configuring IP Office. Attendees will learn how to install, administer, and manage the implementation of an IP Office, Standard and Professional. Our course also gives the attendees extensive Hands-On Labs throughout this training to reinforce topics covered and give the attendees practice installing and configuring the IP Office Professional system and using the IP Office applications.

This Hands-On course is designed to provide an in depth practical as well as theoretical understanding of ISDN technology through a combination of

This Hands-On 4-day course is designed to provide technicians with a practical understanding of Norstar CallPilot Messaging. This course is design

This Hands-On 2 day course covers proper bonding & grounding of Outside Plant equipment for the protection of people from injury and equipment from damage due to foreign voltage and current originating from lightning and commercial AC power and more...

This course teaches installation and troubleshooting technicians the key elements needed for installing, testing and maintaining antennas and masts. The course introduces the elementary principles of radio used in all classes of service. It teaches what kinds of antenna systems exist and which offer advantages for particular applications. Siting masts is becoming more difficult and so it has become necessary to share masts where possible and also to share antennas. Methods for achieving this will be considered. However within built-up areas or areas of natural beauty new masts may need to be concealed or located in less than optimal locations. The course will address these issues and provide potential solutions.

During this powerful 3-day course, SONET technology fundamentals are examined in detail to create a solid technical foundation and understanding o

This 3 day Hands-On training course is designed for telephone company employees responsible for engineering and provisioning Special Circuits. This training provides in-depth training of special circuits currently used, the theory behind each type, design requirements, and actual equipment used in the Central Office, outside plant and the customer premise. This course provides the required foundation, understanding and Hands-On skill set for any technician in a special Circuit environment.

This 2-day course The dramatic increase in Internet traffic is driving the need to standardize strategies for offloading data from the circuit-swi

This Hands-On 2-day course is an intense training experience that combines T1 and T3 operation with troubleshooting. BTS provides labs with typical equipment currently deployed on how these systems are provisioned, configured, tested and learn to troubleshoot and repair these circuits...

This Hands-On

This course is designed to educate telecom installers how to correctly bond and ground telecommunications equipment and transmission facilities. Central office entrance facilities both copper and fiber will be covered in this course...

This 3-day Hands-On course covers Today’s Triple-Play / IPTV networks that deliver Telephony, IPTV and Internet Access over common telecommunication infrastructures and includes Security and Access control. The success of these service networks depend on being designed, installed, managed and troubleshot to provide the highest quality services available. This course provides practical Hands-On experience to deploy, manage and troubleshoot large-scale carrier IPTV networks. Attendees will learn how to ensure the delivery of the required quality of service for successful TV delivery.

This 3 day Hands-On course provides “Real-World Experience” for help-desk and technical support personnel to solve customer related iss