Central Office Training

With the evolution of color digital television and digital broadcasting systems we have seen the rapid evolution of TV and video over the past 10 years. Direct satellite and digital cable systems now offer both standard definition and High definition TV. Analogue terrestrial TV broadcasting is being replaced entirely with digital and HDTV over terrestrial systems. The natural next step after HDTV will be the introduction of 3D services but the standards and technologies for this is more complex and, until recently, less well developed. With the completion of DVB standards for Mutliview coding (MVC) enhancements this is now set to change and allow 3D services to expand. This Hands-On course will provide a technical overview of the challenges of delivering 3D video services. It will address the visual perception issues as well as the mechanisms of encoding and transporting 3D TV services. The course will then look at the competing systems that already exist as well as the parts of the standardization that have been completed and available, as well as vendor independent standardization. Hands-On exercises will allow students to build 3D Video presentations and experiment with different ways of viewing 3D TV applications and services.

This highly intense Hands-On 2-day or 3-day course, depending on the number of Dryers to be covered. (ADK, Chatlos, Dielectric, or McIntire). Students will gain an in-depth Real-World experience on Air Dryer Technique, Routine Maintenance and Troubleshooting.

This highly intense Hands-On 3-day or 4-day course provides an in depth Real-World experience of Air Pressure and Leak Locating with a Hands-On Lab environment, giving students a Real-World experience using the pneumatic training simulator...

For around a hundred years, single antennas have been used, dipoles, etc. for wireless communications in the last ten years, however, this has all changed and multiple antenna system. Different types of diversity, beamforming, array antennas and MIMO have all emerged onto the wireless scene. They offer better cell capacity, more user throughput, larger cells: too many good things to be true, it seems. However, actual deployments have shown the immense value of current MIMO technology and the potential for the next few years. Technologies such as IEEE 802.11n, Mobile WiMAX, HSPA and LTE are all dependent on their antenna systems for their performance. The newest and therefore most advanced usage is for LTE so some time will be spent on antennas for that technology and its predecessor, HSPA. This unique course starts with a refresher on antenna basics before looking at diversity in all its forms and then diversity, MIMO, beamforming and array antennas.

This Hands-On course covers how to implement Centrex features in the CS 1500 and will include both configuring the CS 1500 for TDM lines and VoIP lines, as well as setting up telephones. The Hands-On activities include configuring VoIP phones and making test calls to verify that translations data fill and telephone configurations are correct.

This course covers the use of Session Manager to unify the services and applications critical to your enterprise communications solution. Learn how to manage and administer Session Manager in this hands-on course.

This Hands-On 3-day course is designed for installation technicians and customer service personnel responsible for installing and configuring BCM50 systems. Our course will provide Real-World experience installing the hardware, configurations and messaging on your BCM50.

This Hands-On course on BGP Routing (Border Gateway Protocol), from the basics of how it works through to advanced issues such as route reflectors, policy, filtering, route selection and routing registries. This course covers BGP routing in depth, from basics to important issues such as graded dampening and filtering. Practical Hands-On labs configurations are also incorporated to your specific equipment and configurations. This course is a must for anyone looking for Practical knowledge and experience with BGP routing. This course is not geared to any specific exam, pre-study and or testing questions. This course just sets focus on today's support and use of BGP Routing.

Course description coming soon...

This beginner level course is designed for personnel responsible for installing, programming and/or troubleshooting BCM CallPilot or Norstar CallPilot 100/150 voice mail systems. For employees with intermediate or advanced level product knowledge, this course may be used as a refresher to learn about features added in the most recent software versions. Prior to the class, students will be allowed to choose which CallPilot hardware platform and documentation they prefer to use during the training. The assessment test offered at the end of the course does not grant certification. Avaya/Nortel does not offer certification on Norstar products. Avaya/Nortel does not offer certification on BCM CallPilot independently.

This course provides a detailed scope of modern mobile and cellular network technologies used for second generation, 2G+, 3G and 4G networks. It provides an understanding of the structure and implementation of network technologies and demonstrates how networks are sized, planned and built.

This Hands-On CCNT BootCamp is designed to include all six CCNT courses (Basic Telecommunications, Data Communications, Computer Telephone Integration (CTI), Local Area Networks (LANs), Broadband Technologies, Voice over IP (VoIP) Essentials) into a exam focused training that will give students a broad, knowledge-based introduction to core terms, concepts and skills in convergence technologies. To obtain this industry-valued credential, an individual must pass six competency tests in the following disciplines listed below:

This Hands-On 1-Day course addresses telecommunications Central Office construction, routine maintenance and trouble isolation related to bonding & grounding and noise mitigation...

Course Description This course is designed for Central Office Technicians with responsibility for the installation, maintenance, troubleshooting a

This 2-day Hands-On course is designed for Central Office Technicians with responsibility for the installation, maintenance, troubleshooting and repair of Central Office power equipment. The course provides a well-rounded study of Central Office power that most technicians work with on a regular basis...

This instructor-led course introduces you to the features and functions of the Cisco® ASR 9000 Series platforms. Through a combination of lecture and Hands-On labs, you will gain an understanding of all major aspects of the platform, including hardware; software; Layer 2 and Layer 3 services; Layer 2 and Layer 3 multicast; operations, administration, and management (OAM); and quality of service (QoS) features.

The Cisco ONS 15454 SDH is a fast and powerful, yet easy to use optical platform that lowers the cost and increases the efficiency of bandwidth delivery within optical transport networks. The Cisco ONS 15454 SDH Provisioning and Operation Training (OSTPO) provides instructor-led training that enables the student to learn how to operate the ONS 15454 SDH through classroom instruction and hands-on training on an ONS 15454 SDH system. The students complete a wide range of tasks covering many system features and functions. Lab exercises rely on the ONS 15454 SDH user documentation for references to specific procedures. Each student has the opportunity to participate in every lab.

This Hands-On course is designed to give the student a working knowledge of data circuits with a focus on the local loop aspects of these circuits. The material covers basic telephony as it is applied in the local loop and how that technology is being used and expanded to create a ubiquitous loop environment. The course conferee will learn how the existing imbedded copper plant, re-enforced with loop electronics is able to provide any type of service — from simple POTS* to the new and sophisticated PANS**. * POTS - Plain Old Telephone Service **PANS - Pretty Amazin’ New Stuff This course is designed around the concept of basic telephony and it’s application in the local loop. It uses a building block approach, where each module builds on the previous one. Lecture material is re-enforced with stimulating case studies and hands-on lab assignments. During the lab assignments, students build and test operational data circuits. Whenever possible, the circuits will use the same hardware used in the student’s work environment and will be tested using similar test equipment currently in use in the field.

This 2-day Hands-On course is designed to train Central Office Technicians’ in the fundamentals of installation and testing of both 4-wire (

This Training Series provides a modular program of training to be run over a period of 14 days. The aim is to provide 1 day and 2 day modules of training aimed at providing a fast overview for engineers and manager new to the subject of Digital Television and Next Generation Communications systems. It is intended that the modules will stand on their own so that participants can select those modules most appropriate to their need and not necessarily attend every module. These modules examine the delivery of TV and communications over Next Generation Networks based upon IP core communications and optical carrier Ethernet services. The intention is to produce a Program suitable for participant with no prior knowledge to access the training and to build up a knowledge base quickly so that they can be valuable members of new and evolving digital TV and Media teams. Module 1 will examine how and why digital television is sweeping the world very quickly. It will consider the way in which Analogue TV has been delivered in the past and how the “digital dividend” can provide increased government revenue by adopting digital TV. It will examine bandwidth issues and demonstrate using hands-on exercises different methods of encoding and of deliver without going into the technical details. At the end of this module attendees will be aware of what is possible and what the limits of technology are but not necessarily how thins work, which will be covered by later modules. Module 2 identifies how digital TV is encoded in detail. It examines how MPEG-2 works and provides hands-on exercises experimenting with MPEG-2 rates and profiles. It then goes on to look and higher compression techniques of MPEG-4 and H.264 for encoding HDTV. At the end of this module participants will have a solid understand of how encoding works to a level that enables them to recognize the difference between MPEG-2 and H.264. To describe the difference between H.264 and Microsoft Windows Media Video 9 and to trancode between different codecs using free or open source software. Module 3 examines multiplexing as it is used in Digital Video Broadcast systems. The DVB standards have been written to enable the same multiplexing techniques to be used for Terrestrial, Satellite and Cable delivery. A simplified subset is also used for delivery of IPTV using DVB-IPI. This module will teach students how DVB multiplexing works at both the Program stream and the Transport stream levels. It will introduce hands-on exercises to enable participants to capture transport streams and to analyze them to understand how multiple TV channels are multiplexed into a single high speed digital stream for broadcast. They will further study the service information and control tables used to allow set top boxes to navigate through the multiplexes, locate individual program streams and play them. Module 4 considers how the Intellectual Property value of TV can be protected. The key to the success of any Television Services is high quality content that the viewer wishes to watch. This generally costs a lot of money and time to produce and so Intellectual Property owners like movie companies and commercial TV production companies need to prevent their content being pirated. Simulcrypt and Multicrypt provide standardized methods for Conditional Access that allow broadcasters to ensure the protection of high value content from illegal copying, and to restrict viewing to particular population groups where required. This is usually used for ensure the customer pays for pay-per-view or premium-rate channels. However it can also be used to restrict access to special channels used for security monitoring or Program production in special cases. More recent developments have allowed the delivery of video on demand over IP networks as well as recoding broadcast channels and the copying and retention of this material can be restricted by Digital Rights Management. This module will examine how DRM systems work and examine both commercial and open source systems. Module 5 will consider Next Generation Networks and the evolution to packet based core networks from earlier generations of circuit based services. The module will look in fast overview at how earlier generation services can be emulated over high speed IP cores to deliver service networks which can delver better performance at much lower cost yet higher reliability. It will also demonstrate the feasibility of this using hands-on exercises that integrate Voice, Internet Access and Television over the same Ethernet interface – both wired and wireless. Module 6 continues the examination of Next Generation Evolution but from the perspective of Carrier Transport Networks. In any modern Digital TV Broadcasting system it is necessary to transport the digital multiplexes from the TV Head-End to individual transmitter sites for broadcast. With Single Frequency Networks accurate timing and synchronization is also vital. This module will examine the options for these transport networks including Optical Fiber, microwave and satellite delivery. Technologies such as Ethernet Aggregation and protection switching will be considered to provide an understanding of how reliability can be controlled and improved. Having introduced all the key building block technologies, Module 7 will provide an understanding of design. It will introduce the concepts of network design and using an example of a TV broadcasting Network demonstrate how the project can be take through the key stages from Initial Service Requirements definitions, Technical Specification, Service sizing, Wavelength allocation and planning, Transmitter sitting, installation, testing and delivery. Module 8 will look at TV Program Production to give engineers an appreciation of the tools and techniques available for the artistic aspects of Program products, the technical aspects of editing, recording and mixing services and finally the storage and delivery. Using simple editing tools attendees will shoot some video, edit it and produce a short Program clip. They will then stream this over a network. Module 9 Multicast IP Television is now used to deliver Television services in some administration as well as to provide interconnection between encoders and multiplexers within DVB Head-ends. This module provides an understanding of how IPTV streams are carried over RTP/UDP/IP, the difference between using TCP and UDP to deliver services and how to analyze these services using protocol Analyzers Module 10 Configuring Routers and Switches for Multicast and Reliable carrier Services. This module will teach attendees how to configure elementary routing protocols, OSPF, Ethernet Aggregation and Protocol Independent Multicast on Cisco switches. Attendees will work as a group and configure individual interfaces to use specific VLANs, configure and test OSPF routing and them implement PIM for multicasting. They will then undertake hands-on exercise to demonstrate the correct working using IPTV streams. Module 11 Service sizing and performance requires an understanding of simple statistics and applying this to broadcasting and transport network design. This module aims to help attendees understand why networks are never as fast as they expect and why projects always take linger then you expect. Providing an understanding of confidence intervals, elementary queuing theory and applying this to the design of network traffic allows attendees to better calculate the service profiles for real services and to apply their newly learned techniques to estimating service demands in the future.

This extensive course provides the skills required to perform maintenance and troubleshooting activities on the DMS-10 system. Our Hands-On exercises equip the students to conduct maintenance activities and perform troubleshooting procedures. This course also includes an in-depth description of the process to clear a fault in a DMS-10 and much more.

This extensive course provides the skills required to perform testing and maintenance of trunks and lines with the help of documentation on the DMS-10 system. Our Hands-On non-intrusive exercises equip the students to conduct maintenance activities and perform troubleshooting procedures and much more.

Governments everywhere are moving towards Analogue Switch Off in TV broadcasting. Digital Video Broadcasting standards for use terrestrially as well as over satellite and cable have been available for many years, but viewers and users often see limited benefits in migration. With recent changes in television formats, demands for high definition TV services have increased. These already exist for delivery over DVB-S and over cable but are not easy to achieve over DVB-T. Delivering new HDTV services and migrating from analogue to digital together can offer attractive possibilities to governments and the industry alike. DVB-T2 provides new opportunities to increase performance of DVB-T services and with changes in channel coding and encoding compression, deliver HDTV services without increases in radio bandwidth. Already exist in the UK and extensive interest is seen around the world in HDTV. To succeed new services will need to migrate encoding of video streams, change multiplexing techniques and implement new mechanisms in the radio layer to deliver better forward error recovery and more digital bandwidth. This course covers how DVB-T is deployed; HDTV services are encoded and delivered currently. It will then provide a detailed understanding of the frame structure, channel coding and modulation for a second generation digital terrestrial television broadcasting system that will be used by DVB-T2.

With the introduction of Next Generation Networks to telecommunications carrier infrastructures, customers expect a full range of Triple Play services. These include High-Speed Internet Access, Voice Telephony and Television delivered over the same network interface. These customers may be domestic where service is delivered directly into homes, business where increasing richness of multimedia content allows businesses to communicate more effectively or in military where remote stand-off control or information gathering becomes feasible. Ideally high bandwidth fiber optic communication would be used for new richer services. However existing infrastructures often contain copper loops and for economic reasons these must be used to deploy these services. Careful design of services that work within these more restricted bandwidths is therefore important. This is one of several key challenges to delivering IPTV. It will be necessary to deliver TV quality that can match existing over-the-air and cable delivery. It will also be necessary to ensure that all services can be delivered together and will not significantly affect the performance of other services. Also that voice services can be interfaced to existing telephone networks so that they will integrate into the standard telecommunications infrastructure used around the world. This course will provide an understanding of the technologies being used to deliver a range of services including voice, point to point video, broadcast/multicast TV, HDTV and even 3D communications. It will provide a technical understanding of the different RF, wired and cable standards used for distributions and delivery. I will further provide hands-on exercises which will demonstrate how voice, multicast IPTV, Video on Demand and Web Television can be delivered over a common IP infrastructure. The course will used standard Windows PC or Laptop computers running Windows XP or Windows 7 attached to an in class LAN and emulated WAN infrastructure isolated from live infrastructures allowing the exercises of all services without firewall and security restrictions. The course exercises will use free and open source software allowing attendees to build systems which can be transferred to home, or business systems with little or no operational cost allowing further learning and experiment.

This Hands-On course is designed to provide an in depth practical as well as theoretical understanding of Frame Relay technology and applications

Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and applications. The cost of operating separate networks to provide each service, as well as the need to sell higher bandwidth services than can be offered with traditional networks, is forcing carriers to move to newer, more cost effective technologies, namely Ethernet, Backbone Bridging, IP and MPLS. Ethernet and IP have allowed networks to deliver high bandwidth and new services with greater flexibility, while MPLS has allowed these new services to become more "carrier-class", offering the connection-oriented behaviour, quality of service, and reliability normally associated with traditional technologies. However the signalling and routing costs of MPLS and layer 3 solutions have still been significant, which has lead to the development of other layer 2 Provider Backbone Transports (PBT) and Provider Backbone Bridging (PBB) solutions for small to medium scale carrier metro services. The Metro Ethernet Forum has evolved a set of standard service definitions for the kinds of Ethernet services customers now require. These can deliver services between sites that look to customers like end to end Ethernet. For carriers they can emulate other traditional TDM services over the same infrastructure and deliver all services over a common unified network by adding Pseudo Wire Emulation edge to edge (PWE3). This course provides an in-depth look at carrier Ethernet technologies, the Metro Ethernet Forum specifications for services and how these can be delivered over carrier core networks along with other services deployed over PWE3.

This Technician level course is designed for personnel responsible for completing programming records, installing, programming and/or troubleshooting Norstar MICS systems. For employees with a good level product knowledge, this course may be used as a refresher to learn about features added in the most recent software versions. The most commonly used parameters of configuration, programming, general administration and maintenance will be covered.

Course description coming soon...

A vast majority of Telecommunications companies use T1 (DS1) and Fiber Optic network systems as the primary method of transporting voice and data on their transmission networks; therefore, having well trained technicians with the ability to install, maintain and troubleshoot these systems is vital to providing high-quality reliable service to customers in a highly competitive environment. This 2-day Hands-On course is an intense training experience that combines T1, T3 and fiber optics theory and operations with hands-on troubleshooting. BTS provides a live working classroom lab with typical equipment currently deployed in the telecommunications industry. Students learn how these systems work, then are required to use the knowledge to test, troubleshoot and repair the circuits.

This intensive 4-day course is designed to provide technical personnel with the skills they need to be able to design, install, configure and supp

This Hands-On course provides practical experience installing and configuring IP Office. Attendees will learn the skills they need to install and configure the IP Office system, software applications and Voicemail Pro.. Our course also provides Hands-on Labs throughout this course to reinforce topics covered and to give the attendee experience installing and configuring the IP Office Professional system.

This Hands-On IP Office 500 Installation and Maintenance course provides attendees practical experience installing and configuring IP Office. Attendees will learn how to install, administer, and manage the implementation of IP Office. Our course also gives the attendees extensive Hands-On Labs throughout this training to reinforce topics covered and give the attendees practice installing and configuring the IP Office Professional system and using the IP Office applications.

This Hands-On course is designed to provide an in depth practical as well as theoretical understanding of ISDN technology through a combination of

This course which covers the major area of LTE’s (Long Term Evolution) Evolved UMTS Terrestrial Radio Access (E-UTRA). Mainly the Physical layer but the RLC, PDCP and MAC layers and interaction are included. The new physical layer is key to the level of performance that LTE must deliver and much flexibility has been incorporated to cope with varying allocations of spectrum, as well as the workbook in both printed and searchable electronic formats, attendees receive a specially produced LTE Air Interface acronym list. While there is a section on MIMO and beamforming antennas, this is a large subject and those requiring in-depth knowledge of this topic are directed towards the separate two day Antennas for LTE course.

The traditional telecommunications billing paradigm of time and distance has been under attack in both fixed and mobile networks for some years and new, more sophisticated charging systems are being developed. For UMTS, a new charging architecture was specified by the 3GPP standards group. This evolved rapidly through Releases 6 and 7 of the 3GPP specifications and has been updated for LTE in Release 8. Following the industry maxim of not offering a service until it can be charged for, charging needs to be ahead of services in sophistication and this system is designed to cope with any future demands. This course presents the overall architecture of 3GPP Charging Management before specifically examining major aspects in some detail. These include the interfaces between components and the associated Reference Points as well as specific charging areas such as IMS and Location Services (LCS). The Diameter Base Protocol provides the Authentication, Authorization and Accounting (AAA) facilities needed by the architecture. Diameter thus replaces older systems such as RADIUS. Policy-based charging is also covered.

The goal of the LTE SAE from the 3GPP is to achieve a high-data-rate, low-latency, packet-optimized system that supports multiple access technologies. Long Term Evolution, as defined in the 3GPP Release 8 standards, has described both an evolved Radio Access Network (E-UTRAN) and a new core network strategy termed SAE - System Architecture Evolution. This is a specialized two day course which covers the major area of LTE’s (Long Term Evolution) evolved core network called SAE (Systems Architecture Evolution). The main part of SAE is the Evolved Packet Core (EPC), otherwise known as the SAE Core. The new core network is key to achieving the level of performance that LTE must deliver with the sort of low delay across the network that has been hitherto unachievable with GPRS and UMTS.

Carriers have offered connectivity services based on traditional TDM, Frame Relay and ATM for many years. However customers now use Ethernet as the interface of choice for virtually all services and applications. The cost of operating separate networks to provide each service, as well as the need to sell higher bandwidth services than can be offered with traditional networks, is forcing carriers to move to newer, more cost effective technologies, namely Ethernet, Backbone Bridging, IP and MPLS. Ethernet and IP have allowed networks to deliver high bandwidth and new services with greater flexibility, while MPLS has allowed these new services to become more "carrier-class", offering the connection-oriented behaviour, quality of service, and reliability normally associated with traditional technologies. However the signalling and routing costs of MPLS and layer 3 solutions have still been significant, which has lead to the development of other layer 2 Provider Backbone Transports (PBT) and Provider Backbone Bridging (PBB) solutions for small to medium scale carrier metro services. The Metro Ethernet Forum has evolved a set of standard service definitions for the kinds of Ethernet services customers now require. These can deliver services between sites that look to customers like end to end Ethernet. For carriers they can emulate other traditional TDM services over the same infrastructure and deliver all services over a common unified network by adding Pseudo Wire Emulation edge to edge (PWE3). This course provides an overview of carrier Ethernet technologies, their installation, testing and troubleshooting for Technicians.

Course description coming soon...

There are a number of mobile applications that requires that a central server be aware of the location of the mobiles which are using that application. Often GPS is available but this is not always either available or suitable. This is especially true of the location of a mobile is to be determined without the mobile being involved by using either a GPS chip or any detection of the location process. While mobile operators have network-based methods for finding where their mobiles are and are also prepared to sell that information, that may also not always be appropriate.. A location detection system can be network-based, mobile-based or mobile-assisted. The service should be able to operate over as many mobile technologies as possible internationally, not just GSM and UMTS. This may require different location detection techniques for different networks. Location sensing and location based applications are rapidly finding their place in the mobile marketplace. GPS is currently the preferred solution. Therefore the GPS solution is therefore described is some depth. However, other solutions are available and will be described and considered in their own right.

With 3G mobile technologies already rolled out by over 200 operators in over 80 countries, standards bodies, manufacturers and operators are looking towards the next generation of mobile technology. The UMTS standards body, 3GPP has created a plan to achieve ambitious goals for where mobile communications should go. This is Long Term Evolution – LTE. For technicians and technical professionals to stay in touch with this evolution, a good grounding in the technology and terminology of 2G, 3G and 4G systems is needed. The key conceptual design philosophies of each generation need to be understood in order to build effective networks as they evolve. Transition will not occur overnight. Indeed it may be many years before every network has transitioned every part to 4G. The mechanisms of linking the different technologies must be appreciated. The increased performance in the future will depend upon changes in the radio path. The new or changed areas include the use of MIMO antenna systems, OFDM-based multiple access as well as the architectural changes. This course describes the technical features of 2G GSM, 3G UMTS and the evolution of technologies that will change to support 4G LTE. This includes, notably, the core network which has its own evolution plan, SAE, System Architecture Evolution. Examples of switched configuration will be studied to illustrate practical aspects.

This Hands-On 4-day course is designed to provide technicians with a practical understanding of Norstar CallPilot Messaging. This course is design

This Hands-On course addresses telecommunications Outside Plant construction, routine maintenance and trouble isolation related to bonding & grounding. We provide students with an understanding of electrical sources that could injure people or damage equipment, proper bonding & grounding procedures to minimize the effects and the proper test procedures to determine the integrity of the Outside Plant bonding & grounding system. This course covers proper bonding & grounding of Outside Plant equipment for the protection of people from injury and equipment from damage due to foreign voltage and current originating from lightning and commercial AC power. References for this training class are the National Electrical Code (NEC) and Rural Utility Service (RUS) documents.

This course provides a practical and in-depth foundation on Private Branch Exchange (PBX) or a Private Automatic Branch Exchange (PABX - which is out of fashion since all modern day PBXs are automatic), is a phone switch serving a business or organization and is usually located on the organization's premises. The PBX provides phone services including internal calling, and access to the public switched telephone network. It allows a small number of outside lines to be shared among all of the people of the organization. Advanced PBX phone switches sometimes provide auto-attendant, voice-mail, and ACD (automatic call distribution) services for the organization.

This course teaches installation and troubleshooting technicians the key elements needed for installing, testing and maintaining antennas and masts. The course introduces the elementary principles of radio used in all classes of service. It teaches what kinds of antenna systems exist and which offer advantages for particular applications. Siting masts is becoming more difficult and so it has become necessary to share masts where possible and also to share antennas. Methods for achieving this will be considered. However within built-up areas or areas of natural beauty new masts may need to be concealed or located in less than optimal locations. The course will address these issues and provide potential solutions.

This extensive course covers the essentials of SCADA and PLC systems, which are often used in close association with each other. A selection of case studies are used to illustrate the key concepts with examples of real world working SCADA and PLC systems in the water, electrical and processing industries. This course will be an excellent opportunity to network with your peers, as well as to gain significant new information and techniques for your next SCADA / PLC project. Although the emphasis of the course will be on practical industry topics highlighting recent developments, using case studies, the latest application of SCADA, PLC technologies and fundamentals will be covered. The question is which PLC is being used. We present this course focusing on the generic PLC and use the open programming IEC 61131-3 standard. For specific examples we use the Allen Bradley range, but are not selling Allen Bradley or for that matter any other PLC! This course is designed to benefit you with practical up-to-date information on the application of PLC systems to the automation and process control industries. It is suitable for people who have little or no exposure to PLCs, but expect to become involved in some or all aspects of PLC installation. It aims to give practical advice from experts in the field, to assist you to correctly plan, program and install a PLC with a shorter learning curve and more confidence. While the course is ideal for electricians, technicians and engineers who are new to PLCs, much of the material covered will be of value to those who already have some basic skills, but need a wider perspective for larger and more challenging tasks ahead. The information covered advances from the basics to challenge even the most experienced engineer in the industry today.

This course provides systems engineers and integrators with a fast technical overview of current state of the art technology for capture, encoding and distribution of High Definition (HD) and 3D television. The course includes technical discussion of the technologies used with practical demonstrations where possible and appropriate. It will try to identify where commercial off the shelf technology exists and compare practical standards that exist for TV distribution. Several distribution technologies exist each with its own advantages and disadvantages. Two groups of distribution technologies will be studied and compared in detail. Firstly delivery of services over radio frequency (RF) systems. This will include point to point microwave, terrestrial broadcast, RF over coaxial cable and over Hybrid Fiber Coaxial cable (HFC) networks. Distribution over optical fiber will also be examined considering the problems of selecting fiber types, transmitter wavelengths and system construction. Point to point single wavelength and multiple wavelength systems will be compared and both active and passive optical network systems (PON) compared. A key part of any services is the compatibility of system component subsystems with each other and with national and International public services. The course will examine the currently available IPTV standards, standards for RF and for fiber optical systems. Where feasible, practical demonstrations within the classroom will be used. These will be used to illustrate elements of the technology difficult to describe. Video presentation of field installations and field deployments will also be used.

This Hands-On course provides in-depth coverage on the ShoreTel Small Business Edition (SBE), Voice over Internet Protocol (VoIP) telephone system, which integrates voice and data transmission. ShoreTel Small Business Edition (SBE) was created to help empower small business owners with productivity-boosting UC (Unified Communications) applications, while delivering exceptional ease of management and low total cost of ownership. Most standard functions, such as adding or changing phones, and moving users, can be done by anyone with basic IT knowledge and skills. This Hands-On course will allow participants to work with an in-class intranet infrastructure constructed with ShoreTel switches, server and telephones. Upon successfully constructing and testing the in-class Intranet, participants will observe the installation of voice hardware and software on PCs.

During this powerful 3-day course, SONET technology fundamentals are examined in detail to create a solid technical foundation and understanding o

This 3 day Hands-On training course is designed for telephone company employees responsible for engineering and provisioning Special Circuits. This training provides in-depth training of special circuits currently used, the theory behind each type, design requirements, and actual equipment used in the Central Office, outside plant and the customer premise. This course provides the required foundation, understanding and Hands-On skill set for any technician in a special Circuit environment.

This 2-day course The dramatic increase in Internet traffic is driving the need to standardize strategies for offloading data from the circuit-swi

This Hands-On 2-day course is designed to train Broadband (Cable TV) Technicians and their Supervisors in the fundamentals of installation and testing of T1 and T3 circuits. This course does not include the HFC facilities.

This course is designed to educate telecom installers how to correctly bond and ground telecommunications equipment and transmission facilities. Central office entrance facilities both copper and fiber will be covered in this course...

This 3-Day Hands-On course is a must for persons entering the field of telephone communications. In the first part of this course, students will learn about basic electricity electronics as it applies to telecommunications and basic telephony terms and concepts commonly used in the field today. In addition, the student will learn the basic components of the telephone network from the customer equipment to the outside plant, central office and the toll network. The second portion of this course expands from the basics learned in the first part and covers digital switching, digital T1 and T3 systems, fiber optics and special circuits. Each student will have Hands-On training in basic meter reading, running jumpers, circuit testing and trouble isolation.

This extensive course has become a very high demand need today, as it starts by introducing delegates to the concept of the next generation of AAA server (after the traditional RADIUS) called Diameter. This is described in depth within the context of the IETF Diameter Credit Control Application.. The course then fits the knowledge of Diameter and the Credit Control Application into the 3GPP UMTS and LTE Charging Management architecture. An overview of the preferred Transport Layer (Layer 4) for Diameter, SCTP is also covered.

This 3-day Hands-On course covers Today’s Triple-Play / IPTV networks that deliver Telephony, IPTV and Internet Access over common telecommunication infrastructures and includes Security and Access control. The success of these service networks depend on being designed, installed, managed and troubleshot to provide the highest quality services available. This course provides practical Hands-On experience to deploy, manage and troubleshoot large-scale carrier IPTV networks. Attendees will learn how to ensure the delivery of the required quality of service for successful TV delivery.

This extensive course delivers an in-dept overview of DWDM and how it can be used in small carrier networks. The course will examine why DWDM might be used, compare its operation with single wavelength and Course Wavelength systems and identify the advantages and challenges. The course will then examine how SONET systems function so that attendees can appreciate the different levels in the hierarchy and how different OC levels perform. Many modern optical systems now carry IP, so the course will then go on to examine routing and switching technologies used by Cisco. The course will also compare different classes of Cisco routers and identify the advantages and applications for each of the different types. This course will then bring together the concepts learned to identify how modern carrier networks can take advantage of these technologies today and how the technology is likely to evolve over the next few years.

VMware View class offers participants the most extensive training available in the Installation, Configuration and Management of VMware View 5. Each participant will work Hands-On with real servers to build and administrate their own complete VMware View 5 environment from the ground up. The primary reason that our course offers participants a more comprehensive experience than other courses is that each student gets to install and configure a complete VMware® vSphere™ 5 environment designed specifically to support Virtual Desktops. While other providers cover Virtual Desktops as an isolated topic; we believe that an understanding of the infrastructure (VMware vSphere 5) provides participants with an invaluable insight into the functionality of their VMware View 5 environment! Once the infrastructure has been provisioned, participants install VMware View 5 and begin the process of learning how to maximize their administrative efficiency while managing VMware View 5 environments while maintaining the highest levels of Virtual Desktop security. During class we focus on Real-World Virtual Desktop deployment scenarios using the available GUI tools; the vSphere Client, vCenter Server, and the VMware View Manager. Our VMware® View™ 5 Virtual Desktop Deployment follows true Cloud Practice in deploying Infrastructure as a Service (IaaS). Because we provision completely separate resources for each participant, everybody gets unique firewall rules, and everybody gets to connect separately to his/her Virtual Desktop environment from the internet, when it is complete!. The VMware® View™ 5 Virtual Desktop Deployment class features over 50 hands-on Step-By-Step Labs (SBS LAB™), complete with detailed instructions, full-color documentation and screenshots of all steps. The book alone is sure to become one of the most valued reference materials in your library and more...

This Hands-On course provides in-depth coverage on Voice over IP (VoIP), which integrates voice and data transmission, is quickly becoming an important factor in network communications. It promises lower operational costs, greater flexibility, and a variety of enhanced applications. This course provides a thorough foundation to this new technology to help experts in both the data and telephone industries plan and support their VoIP networks. The hands-on labs are very useful methods to understand the A-Z of VoIP.

LTE promises greatly accelerated data rates — even when mobile users are traveling at hundreds of kilometers per hour. However, as LTE moves from the labs into actual deployments, debates over the glaring gap in delivering voice over an LTE network are growing. Voice is the major revenue generator for operators, and voice-over-LTE (VoLTE) is now being touted as the technology of choice for delivering voice to LTE networks. In this course our SME will cover the benefits of VoLTE, and the challenges (both pre-deployment and post-deployment) faced by manufacturers and operators developing and deploying VoLTE networks and more...

This 3 day Hands-On course provides “Real-World Experience” for help-desk and technical support personnel to solve customer related iss