Course Description:
The course will be tailored based on Customer Needs and Requirements. This course can include both topics or individual topics.
Students Will Learn:
CS-1000 Features
Differences in Sets (Digital vs. IP)
Directory Numbers and Terminal Numbers
Features Call Transfer, Conference, Call Forward All Calls, Message Waiting, Auto-Dial, Last Number Redial, Call Forward No Answer, Hunting, Last Hunt Key, Call Pickup, Call Park, Speed Call, System Speed Call, Dial Intercom, Ring Again, MARP, Access Restrictions (CLSNCOSTGAR)
Telephony Manager
Station Administration Screen Layout and Navigation
SYNC Status Description
TNB printout interpretation of sets (Digital and IP)
Copyright Information Product names mentioned herein may be trademarks/servicemarks or registered trademarks/servicemarks of their respective companies and are hereby acknowledged. All product names that are known to be trademarks or service marks have been appropriately capitalized. Use of the name BTS, inc./the url: www.btstraining.com is for identification purposes only, and should not be regarded as affecting the validity of any trademark or service mark, or as suggesting any affiliation between BTS, Inc. and the trademark/servicemark proprietor.