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Central Office Training

Central Office Bonding & Grounding
This training course addresses telecommunications Central Office construction, routine maintenance and trouble isolation related to bonding & grounding and noise mitigation. The Outside Plant Bonding & Grounding training course is a pre-requisite for this course. This course covers prope...
Central Office Installation, Maintenance, Troubleshooting & Repair
Course Description This course is designed for Central Office Technicians with responsibility for the installation, maintenance, troubleshooting and repair of Central Office equipment. The course provides a well-rounded basic introduction to many areas of the Central Office that most technicia...
Central Office Power
This 2-day course is designed for Central Office Technicians with responsibility for the installation, maintenance, troubleshooting and repair of Central Office power equipment. The course provides a well-rounded basic study of Central Office power that most technicians work with on a regular ...
DDS ( 4-Wire Digital Data Services & 2-Wire DDS Total Reach®)
This 2-day Hands-On course is designed to train Central Office Technicians’ in the fundamentals of installation and testing of both 4-wire (traditional DDS), as well as the newer 2-wire Adtran DDS Total Reach® services. This is a follow-up course for Hands-On T1 & T3, geared for Central Of...
DSL Installation, Maintenance & Troubleshooting
Course Objectives   This 2-day Hands-On course provides in-depth instruction for Installing, Maintaining and Troubleshooting DSL services.  Attendees will learn the inner workings as to how the DSL works and the loop parameters required providing uninterruptible service.  This will ...
Frame Relay
This Hands-On course is designed to provide an in depth practical as well as theoretical understanding of Frame Relay technology and applications through a combination of lecture and hands-on learning experiences. Throughout class the lecture material is brought to life and reinforced through ...
Hands-On Nortel/Norstar BCM 50, 200 & 400 Installation & Maintenance
Upon completion of our course, students will be able to: ü       describe the benefits of the BCM 50, 200 & 400 systems ü       identify the main and optional hardware, telephone, and data networking components of the BCM systems ...
Hands-On Nortel/Norstar CallPilot 150
Upon completion of our course, students will be able to: ü       describe Norstar CallPilot 100/150 voice messaging components and system operation ü       plan for and install Norstar CallPilot 100/150 ü     ...
Hands-On Nortel/Norstar MICS Installation & Maintenance
Upon completion of our course, students will be able to: ü       identify all Norstar hardware components ü       understand Norstar software features ü       complete programming record fo...
Hands-On Special Circuit
Installation & Troubleshooting

This 3-day Hands-On training course is designed for telephone company employees responsible for engineering, provisioning, installation and troubleshooting of Special Circuits. This training provides a thorough overview of special circuits currently used, the theory behind each type, des...
Internetworking ATM
This intensive 4-day course is designed to provide technical personnel with the skills they need to be able to design, install, configure and support ATM solutions. The course features hands-on labs with a FORE system LAN Emulation switch. Students will configure and troubleshoot PVP, PVC and ...
ISDN
This Hands-On course is designed to provide an in depth practical as well as theoretical understanding of ISDN technology through a combination of lecture and hands-on learning experiences. Throughout class the lecture material is brought to life and reinforced through hands-on labs utilizing ...
Norstar CallPilot Messaging
This Hands-On 4-day course is designed to provide technicians with a practical understanding of Norstar CallPilot Messaging. This course is designed for installation technicians and customer service representatives responsible for installing and programming Norstar CallPilot 100 and 150 system...
SONET & Optical Networks
During this powerful 3-day course, SONET technology fundamentals are examined in detail to create a solid technical foundation and understanding of these complex Technologies. The participants are led through applications, framing, protection switching and other key elements of the SONET archi...
SS7 ( Signaling System 7 )
This 2-day course The dramatic increase in Internet traffic is driving the need to standardize strategies for offloading data from the circuit-switched network and optimizing the performance of IP-centric next generation networks. The PSTN is expected to continue providing the vast majority of...
T1 & T3
Course DescriptionA vast majority of Telecommunications companies use T1 (DS1) and T3 (DS3) systems as the primary method of transporting voice and data on their transmission networks; therefore, having well trained technicians with the ability to install, maintain and troubleshoot these systems is ...
T1/T3 - CATV (Testing & Trouble Analysis for Broadband CATV Companies)
This Hands-On 2-day course is designed to train Broadband (Cable TV) Technicians and their Supervisors in the fundamentals of installation and testing of T1 and T3 circuits. This course does not include the HFC facilities.Students will Perform Tests (Hands-on Exercises) on portable training labs c...
TeleCommunications Bonding & Grounding
This course is designed to educate telecom installers how to correctly bond and ground telecommunications equipment and transmission facilities. Central office entrance facilities both copper and fiber will be covered in this course. Bonding and grounding procedures will follow NEC and RUS pra...
xDSL for Customer Support ( Provision, Maintenance & Troubleshooting)
This 3 day Hands-On course provides “Real-World Experience” for help-desk and technical support personnel to solve customer related issues relating to their DSL connection and services. This course will provide students the practical skills to solve DSL Customer. Support issues, fast and e...

 

  Central Office Bonding & Grounding  
  Central Office Installation, Maintenance, Troubleshooting & Repair  
  Central Office Power  
  DDS ( 4-Wire Digital Data Services & 2-Wire DDS Total Reach®)  
  DSL Installation, Maintenance & Troubleshooting  
  Frame Relay  
  Hands-On Nortel/Norstar BCM 50, 200 & 400 Installation & Maintenance  
  Hands-On Nortel/Norstar CallPilot 150  
  Hands-On Nortel/Norstar MICS Installation & Maintenance  
  Hands-On Special Circuit
Installation & Troubleshooting
 
  Internetworking ATM  
  ISDN  
  Norstar CallPilot Messaging  
  SONET & Optical Networks  
  SS7 ( Signaling System 7 )  
  T1 & T3  
  T1/T3 - CATV (Testing & Trouble Analysis for Broadband CATV Companies)  
  TeleCommunications Bonding & Grounding  
  xDSL for Customer Support ( Provision, Maintenance & Troubleshooting)  


 

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