Course Description:
This Hands-On 3-day course will equip, educate and enable your technicians how to self maintain and administer programming changes to the AvayaNortel Norstar Telephone systems and components through an intensive, hands-on instruction throughout this training.
This course will cover complete Norstar product components. You will see how all the components come together to make one integrated system solution. You will learn how to design and configure parts together to meet various capacity and feature needs you may face in the future.
NORSTAR Systems hardware and software components
-Main Cabinets
-Expansion Cabinets
-Additional hardware components, RAD, SMDR, ATA
-Mounting brackets and Installation Planning
Students Will Learn:
- The Design and Configuration of the Nortel Norstar Telephone System Models
- The Design and Configuration Programming of the Voice Mail Auto Attendant Compatible Systems
- How to Configure through Programming New Telephone Sets for your System
- How the Wiring Field and Color Code Structure is used to Support the Norstar System Components
- How to Terminate and Trouble Shoot Wiring
- And More...
Course Length:
3 Days