This course provides training on how to perform basic administration functions using Avaya Communication Managerand explain the various features and functions, plus hands-on activities to develop skills in using the administration tools available with Communication Manager. This course builds on Avaya Communication Manager basic system administration and will allow system administrators to become proficient in the administration of more advanced features and functionality of their communication system.
This extensive course will also give students the skills and the knowledge needed to administer voice terminals and system features on AVAYA Communications Manager basic and advanced systems covering S8800 S8700 S8500 S8300. Administration exercises are done using AVAYA Site Administration (ASA) and System Manager (ASM) software. Also multiple phones will be covered as well as practical day-to-day administration and maintenance.
This course will also prepare students to take the Avaya Certified Expert exam.
Students Will Learn: