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Hands-On
BCM 50, 200/400 & 450 Installation & Maintenance
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Course Description:
This beginner level course is designed for technicians, customer service representatives and system engineers responsible for the configuration, installation andor programming of BCM systems. For employees with intermediate or advanced level product knowledge, this course may be used as a refresher to learn about features added in the most recent software versions. Note CallPilot voice mail programming is not covered in this course. The assessment test offered at the end of the course does not grant BCM certification.
Students Will Learn:
- Describe The Benefits Of The BCM 50, 200400 450 Systems
- Identify The Main And Optional Hardware, Telephony And Data Networking Components Of The BCM Systems
- Plan And Prepare For The Installation Of The BCM Systems
- Select Media Bay Modules As Necessary
- Set The Media Bay Module Dip Switches
- Identify The Software Features On Each Of The BCM Systems
- Describe The IP Phones And Business Series Terminals Supported By Each Of The BCM Systems
- Explain All Software Keycode Options, Obtaining And Entering Software Keycodes
- Configure Buses (Hardware)
- Describe How To Download And Install Element Manager Software
- Navigate Element Manager Menus For Programming
- Describe How To Download And Use The Startup Profile
- Program Voip And Circuit-Switched Trunks And Target Lines
- Program IP Phones And 7000 Series Terminals
- Program Hunt Groups
- Program General Settings
- Program Ringing, Restriction And Routing Services
- Program A Transparent Dialing Plan Between Bcms Via Voip Trunks As Well As PRIT1
- Use Quality Of Service Monitor To Evaluate The Sound Quality Of Voip Calls And Determine Fallback Thresholds
- Program Voip Fallback To Circuit-Switched Trunking
- Program Telco Features
- Describe The Administration Security Features Available On A BCM System
- Perform Maintenance Routines Using The Backup And Restore Utility
- Demonstrate BCM Troubleshooting Tools
Course Length:
5 Days
Course Pricing:
| Basic Registration |
$ |
2,795.00 |
| Member Registration |
$ |
2,695.00 |
| Host-A-Course (3-7) |
$ |
2,595.00 |
| On-Site (Based on 10+) |
$ |
2,395.00 |
Avaya/Nortel/Norstar BCM 50, 200 & 400/450 Installation & Maintenance Categories:
Nortel Training Additional Courses |
Course Schedule:
To register, click date or location. |
| Jun 28, 10 |
Phoenix |
, AZ |
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