This beginner level course is designed for personnel responsible for completing programming records, installing, programming andor troubleshooting Norstar CICS MICS.
For employees with intermediate or advanced level product knowledge, this course may be used as a refresher to learn about features added in the most recent software versions. The most commonly used parameters of configuration, programming, general administration and maintenance will be covered.
The assessment test offered at the end of the course does not grant certification. AvayaNortel does not offer certification on Norstar products.
Students Will Learn: